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The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.
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One order I pack rd came 2 weeks too late and the other order I placed was missing 10 feet of vinyl
I like the web page catalog and a physical one in other to know the exactly color and tools.
Very good experience will definitely buy more products from them
Great customer service when I called for information…shipping was excellent, well packaged.Thank you!
So I went on a mission to color match my car with vinyl. AND LET ME TELL YOU HOW HARD THIS WAS AT FIRST. I thought it would be 10 MILLION times easier to hit up wrap shops near me so I could run through a swatch book and match up my color to a similar car. My car is silver and we ALLLLLLL know how many colors there are. So silver could be dark or light, shiny or matte. 7 wrap shops told me to F off. 7. So I found this site. Then I just searched my specific color. Bought it and BOOM when it got here EXACT MATCH like I peeling the vinyl outta the paint.
Got the order quick, just disappointed as the vinyl is way darker than the picture appeared.
Decals arrived on time, were as described and super simple to apply.
It's very easy to work with excellent quality. Arrived on time also Packing should have protective film to prevent any stretches during shipment...
Great look and very easy to apply. You may get film alot cheaper but it doesn't look good and doesn't stick well either. I rather spend the money and get right the first time.
I haven't used the product yet, so the jury is sitll out. I hope it is durable and stretches to wrap around the corners.
The order process was very easy and the wrap was received quickly. Good prices.
Awful. Doesn't describe in detail how product works. If so then I would have an idea on if I could do the task myself and whether to purchase. Which in this case I couldn't because they failed to say I had to heat the product to get it to stretch and I don't have the resources to that or know how to go about doing it. I ask for a refund of the item but was unable to get one. Poor customer service. Need to be more detailed in the description rather than just saying apply. I wouldn't recommend doing business with them. Customer service Manager was no help at all to give me any type of resolution. Response time very slow.
This item is no where near as described. Does not fit. Not cut to fit. Whole pieces have tears. Pieces are see through but should be solid red. Adhesive does not work. I would like a full refund, but I already see on your policies and countless terrible reviews that this not be a course of action.
I received my order the day it was expected! Very hight quality material, colors, and finish but best of all it isn't overpriced. Definitely earned a new loyal customer!
I used the chat feature to gain more information on the product. Alyssa L was extremely helpful and gave me confidence I was ordering the right product and from a good company.
We are in receipt of the film and will install when the weather warms. I am a believer of protecting the newer headlights for the reason that they are expensive to replace and the film will $#*! yellowing of the lenses.
I bought the kit for my car dash even though I could not see any detail in the photographs. I'm guessing that I will like it when I open the package. Also, you sent me a message asking whether it was delivered when it wasn't. Does that mean your shipping service doesn't tell you?
Answer: I shopped with the company for over a decade before this issue. I would not have said so in the past, but recent online reviews suggest that the company is knowingly sending damaged products out.
Answer: I say find someplace local you can go to. Don't purchase vinyl on line seeing its going to be difficult to return if you need to. They will say anything to prevent from paying you.
Answer: They don't have a working number to talk to anyone. Just email address to talk to people who give you the run around. After sending pictures of the 2 vehicles they still sent me the wrong product 2 times. Then refused to return my money.
Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...