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The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.
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Ordered my roll of vinyl on Saturday, got a call confirming the order was correct on Monday because the shipping address and billing address were different, received the roll on Thursday. I couldn't ask for better.
Came super fast with no damage. Website is a little finicky but easy to use and great customer service. I accidentally charged my card 4 times during ordering but they gave me all of my money back. Product was great and super easy to use, I wrapped my hood with it and it went super smooth and looks amazing.
I"m sure the vinyl will be good and the service is good except they use the post office. It's been 10 days and I still don't have my order.
I've ordered a precut tint for a car and have been waiting for over 4 weeks already, the shipping seems to have stuck, they're not picking up their phone and usps has no clue where the item is.
This sealer is #1 in my book. I use it on all of my lettering. 3 years I've been using this sealer & every single one is still attached.
I ordered some samples to see which wrap I liked for my bike and they came pretty quickly now I just have to pick which one I like the best!
I ordered some vinyl for doors in my child care center. I had a few questions and always received a quick response. The order shipped quickly and I was kept informed of the delivery. It was just an all-around positive experience.
Fast shipping, great quality product (so far). I'm very pleased with the look the tint gives my car. We'll see if it helps with the heat this summer, stay tuned!
The team is well behind on shipping with lack of communication. I had to reach out to them multiple times. I am still waiting for a ship out or refund.
Can somebody give me a call *******615 I only received one row I would like to get another one or credit
My first order was cancelled upon entering a chat session to change the color and changing my mind and closing out as I was at work. The next order is missing two items. It's a fantastic product maybe I should return and start with a small roll and see how goes from there and order a big order as I did.
Issues with the shipping company, and Alyssa offered a solution to our problem right away! Great customer service!
Cannot wait to use this product. Ive been looking for something to get rid of that dull look on my van
I ignored the negative feedback that has been submitted upon discovery of this site. However there's been an issue with my order. I reached out for support and was offered a re-order. I asked for expedited shipping in hopes to make up for lost time. The associate stated that only ground shipping was available. Not sure why Rvinyl chose not to handle the re-order with urgency. I have not received my order, I might have to ask for a refund. Is there anyone in charge of tracking shipments?
Overpriced garbage. Can just buy a roll for less than half the price and cut it to fit. This product was just cut slightly cut down to fit but not an exact fit. Instal went fine. Was able to stretch it on and fit it. Cut it to exact fit and almost immediately wrinkled and peeled up at the edges making them unusable and thrown in the trash.
Easy to navigate the web site, high quality products, super fast delivery.
I will be a repeat customer.
I talked to customer service for full refund and they were not able to make any changes
Cant wait to start the wrap install, online we seamless, easy and great price
Answer: I shopped with the company for over a decade before this issue. I would not have said so in the past, but recent online reviews suggest that the company is knowingly sending damaged products out.
Answer: I say find someplace local you can go to. Don't purchase vinyl on line seeing its going to be difficult to return if you need to. They will say anything to prevent from paying you.
Answer: They don't have a working number to talk to anyone. Just email address to talk to people who give you the run around. After sending pictures of the 2 vehicles they still sent me the wrong product 2 times. Then refused to return my money.
Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...