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The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.
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All good thank you. Happy with quality. Able to drop some vinyl with precision.
Ordered the precut taillights for a 2020 Lexus GX 460. Vinyl for the backup lights were a perfect fit. Brake lights precut vinyl was way too small even with stretching. Ended up using 2 Vivid+ vinyl scraps we had lying around that stretched more evenly and was easier to apply. I did prefer the color of the Rvinyl tint though.
This product works perfectly for its intended use. Customer service was spot on.
This time I ordered online, and I paid with a credit card. The card went through and payment was received on their end. Then for some reason I was asked to submit copies of my credit card and driver's license, front and back, on a form that authorized them to use it indiscriminately. There were no dollar amounts on the page, it simply said they could charge for services rendered. They did say I could pay with PayPal or AmazonPay, but I choose not to use those, so it was easier to buy elsewhere. All of this hassle and delay over a $650 purchase, with a payment that went through and had to be refunded. In the end I used that same card to buy from a competitor, and they said "thank you" and shipped my order.
Easy and quick to order what you desire. Product items are very good quality and will provide a distinct new look to your vehicle.
Order pre-cut rvinyl posttrim for my 2021 Jeep Cherokee. Product arrived completely different and not fit my post trim panel front and back. If it is slightly bigger or smaller I wound't say anything but completely off. Emailed to contact customer service and they agreed to reship the product but still not arrive or having it on hand yet, I could have a wrong items again. Someone is sleeping at work or didn't care about company at all. If it is like this, company will go out of business very soon
I put in my order 2 weeks ago and have yet to receive it and there is no phone number to callj just an email and that wasn't very personal! They finally contacted me to see if I received and I answered and still nothing 48 hrs later! Terrible Experience!
I placed my order with ease and it shipped promptly and received quicker than I expected.
I will buy again as I have several other vehicles that are being tricked out.
Easy to order, fast shipping, product as described
Do nothing to help when they lose a package. Just give you the wait answer.
Bought this vinyl to wrap some cabinet doors. Worked great.
I am very impressed with how fast the shipping as for my samples of wrap!
I needed some tint for my work vehicle and I wanted to do it myself. Getting precut pieces was recommended due to my inexperience on installing tint. The price was reasonable, and I found that their website was easy to search. I received my pieces with no issues, and they were professionally packed. Rvinyl also provided a lot of good self-help videos which were very helpful.
Ordered on April 13th Saturday. Today it's April 24th. Still created label and not shipped out yet. Customer service said I had to wait another 15 days for them to declare missing. Not only one with the same issue.
Ordered pink vinyl wrap to wrap some of my girlfriend's car emblems and accents it's good quality wrap have purchased from them before
Answer: I shopped with the company for over a decade before this issue. I would not have said so in the past, but recent online reviews suggest that the company is knowingly sending damaged products out.
Answer: I say find someplace local you can go to. Don't purchase vinyl on line seeing its going to be difficult to return if you need to. They will say anything to prevent from paying you.
Answer: They don't have a working number to talk to anyone. Just email address to talk to people who give you the run around. After sending pictures of the 2 vehicles they still sent me the wrong product 2 times. Then refused to return my money.
Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...