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Rugs.comReviews 5,951

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,951 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 1 day

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Florida
1 review
0 helpful votes
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10' round rug.
March 29, 2024

I couldn't be more pleased with the ease of ordering my rug. I especially enjoyed the experience of getting to see a picture of it in my living room. It's beautiful. I also ordered a pad for the rug.

Date of experience: March 19, 2024
West Virginia
1 review
0 helpful votes
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Perfect as always
March 29, 2024

This is my second time ordering from Rugs.com and I am so pleased with the quality, price, and speed of delivery.

Date of experience: March 19, 2024
California
1 review
0 helpful votes
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Wonderful
March 29, 2024

I have bought four carpets from this company and I think they are the best. I have both indoor and outdoor carpets and they are easy to clean. I can wash and
Vacuum, in other words they're very easy to take care of.

Date of experience: March 19, 2024
Idaho
1 review
0 helpful votes
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Shop and order
March 29, 2024

Quick and easy. I could even see the rug in my room.

Date of experience: March 19, 2024
Pennsylvania
1 review
0 helpful votes
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Rug for a friend
March 29, 2024

Found a perfect rug for the back room in my friends house.

Date of experience: March 19, 2024
Pennsylvania
1 review
0 helpful votes
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Best selection I have found
March 29, 2024

So many choices but great descriptions and options! The site was clear and easy to navigate.

Date of experience: March 19, 2024
Florida
1 review
0 helpful votes
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So much to do...
March 29, 2024

Quick, efficient method to find and purchase the indoor/outdoor rug for our porch.

Date of experience: March 19, 2024
Minnesota
1 review
0 helpful votes
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You don't have to shop anywhere else as they have it all--great/deep assortment with so many sizes available, great service and super fast delivery! I would absolutely recommend and already have~
I am reluctant to shop with some online businesses due to their return policy but no problems here (if you even need to do a return)

Date of experience: March 19, 2024
Illinois
1 review
0 helpful votes
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Easy
March 29, 2024

Fast and easy. Things were easy to pay and check out. Love the color in the picture.
Only wish backing was easy attach and off

Date of experience: March 19, 2024
Kentucky
2 reviews
0 helpful votes
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Spring is here!
March 29, 2024

This is my second purchase from Rugs.com and won't be my last. Ginormous selections, affordable prices and easy peasey to purchase. Free shipping seals the deal!

Date of experience: March 19, 2024
Illinois
1 review
0 helpful votes
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Rug-BlueLattice and pad
March 29, 2024

Pleasant, fast, no programming., overall it was well done.

Date of experience: March 19, 2024
Texas
1 review
0 helpful votes
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Shaggy Carpet Buy
March 28, 2024

The website is very user friendly, particularly liked the part where you get to view the rug in picture inside my living room.

Date of experience: March 18, 2024
South Carolina
1 review
0 helpful votes
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RE-ORDER WAS WRONG!
March 28, 2024

I ordered 2 matching rugs. Different shapes and sizes. 1 was not available. The representative assured me that the replacement was also a match. It was NOT! I wanted to return both items, but your return policy is "Impossible"! So much unnecessary RED-TAPE! You got me, RUGS.COM. Lesson learned, I promise not to bother you, ever again...

Reginald Sumter
*******@aol.com
*******961

Date of experience: March 18, 2024
Texas
1 review
0 helpful votes
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Good
March 28, 2024

Good good good good Good good good good Good good good good

Date of experience: March 18, 2024
Indiana
1 review
0 helpful votes
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Good delivery
March 28, 2024

Easy to order, delivered a day early we'll wrapped and clean.

Date of experience: March 18, 2024
Maryland
1 review
0 helpful votes
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Rug ourchase
March 28, 2024

The process was easy. The shipment arrived on time and the quality of the rug was very good.

Date of experience: March 18, 2024
Illinois
1 review
0 helpful votes
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Frugel
March 27, 2024

Speedy delivery and reasonably priced. Seems to be a good area rug. Would buy again.

Date of experience: March 17, 2024
Georgia
1 review
0 helpful votes
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Dependable!
March 27, 2024

I always know I'll get exactly what I ordered. This is the second rug I've purchased like this. It's beautiful and simple. Holds up great in weather. Color stays so I'm very happy to get this second one to out in a different location this year. Their rugs come so fast, I love this company.

Date of experience: March 17, 2024
Colorado
1 review
0 helpful votes
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Gorgeous!
March 27, 2024
Updated review

The rug was just as subscribed and very happy with the vibrant colors that it has!

Date of experience: March 17, 2024

Love it! Colors are beautiful!
March 27, 2024
Previous review

I had originally ordered a rug with a vintage background and did not like it. My whole house is full of abstract rugs, but I wanted to try something different. Big mistake!
Plus, I had to pay for return shipping at that company, but not with this company!

Date of experience: March 17, 2024
Kentucky
1 review
0 helpful votes
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We were looking for a living room area rug that would be nice-looking, and reasonably priced because we have three dogs and rugs don't last forever at our house. This rug arrived quickly and is perfect! The colors are even richer than advertised, and the earth tones are stunning. It is a little thicker than our last rug, and has a plush-like feel to it. Our dogs love lying and rolling on it! It is gorgeous with our sage walls.

Date of experience: March 17, 2024