How easy is it to get a hold of customer service at Rugs.com?

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How easy is it to get a hold of customer service at Rugs.com?

asked by Peter Z. on 11/13/19

3 Answers

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Carol W. on 5/7/20 · Answer 1 · 2020-05-07T08:11Z

Carol W.

on 5/7/20

Not easy. Sent email and receive rote response, which did nothing to answer question. Then receive text from them saying there were no details to share regarding delivery.

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Toby K. on 11/13/19 · Answer 2 · 2019-11-13T09:42Z

Toby K.

on 11/13/19

They're quick to respond, this was my experience in sept of this year

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Donnicia R. on 6/3/20 · Answer 3 · 2020-06-03T07:37Z

Donnicia R.

on 6/3/20

Impossible to return!!! They don't provide a return lable you have to call. I called twice staying on hold 20min and again for over 40 min before I hung up. Tried email twice, still here with no response after 3 weeks!! Stay away from them!!!!

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