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Rugs.comReviews 5,952

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,952 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 1 day

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Kentucky
1 review
0 helpful votes
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We were looking for a living room area rug that would be nice-looking, and reasonably priced because we have three dogs and rugs don't last forever at our house. This rug arrived quickly and is perfect! The colors are even richer than advertised, and the earth tones are stunning. It is a little thicker than our last rug, and has a plush-like feel to it. Our dogs love lying and rolling on it! It is gorgeous with our sage walls.

Date of experience: March 17, 2024
South Carolina
1 review
0 helpful votes
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Great rugs!
March 27, 2024

We have purchased four rugs from Rugs.com. Each one is as pictured and arrived quickly.

Date of experience: March 17, 2024
Bahamas
1 review
0 helpful votes
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Outdoor rug
March 27, 2024

Excellent experience. Fast delivery and easy ordering process. Very happy with the rug!

Date of experience: March 17, 2024
South Carolina
1 review
0 helpful votes
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Rugs
March 27, 2024

I am very satisfied with the two rugs that I ordered from you. They look real pretty!

Date of experience: March 17, 2024
Florida
1 review
0 helpful votes
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Rug Review
March 27, 2024

Delivered in just a few days. Like others have mentioned, you need to off gas and I am hopeful the lines disappear due to folding. I ordered the beige colored one with brown swirls. The background color of the rug has a lot more darker brownish tones than the picture but it will still work and probably won't look so dirty too quickly. The quality is great for the price on sale. Lastly I don't think I need an under mount to prevent slippage. I would suggest ordering without and then make your own decision.

Date of experience: March 17, 2024
Minnesota
1 review
0 helpful votes
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Patio Polka Dots
March 27, 2024

Arrived within three days just as promised!

Perfect in color, as described! I cannot wait for spring to come so that I can get this gorgeous rug onto my patio!

Thank you for such great service!

Date of experience: March 17, 2024
Florida
2 reviews
0 helpful votes
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Great quality, fast shipping and low price.I purchase 2 runners and they are just as described

Date of experience: March 16, 2024
Virginia
1 review
0 helpful votes
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Great service
March 26, 2024

Even though I am returning this rug (too large), I will continue to depend on Rugs.com for quality products and service.

Date of experience: March 16, 2024
Tennessee
3 reviews
0 helpful votes
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The place to buy rugs
March 26, 2024

Excellent selection of shapes, sizes and colors of rugs. Fantastic prices, fast shipping and the rugs were packaged with extreme care and protection during the shipping process. I highly recommend Rugs.com for purchases, but at minimum, take a look at what they have to offer compared to other companies that sell rugs.

Date of experience: March 16, 2024
Virginia
1 review
0 helpful votes
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Quick delivery
March 26, 2024

I ordered these rugs and they were at my door in 3 days. I was very surprised and my rugs are beautiful.

Date of experience: March 16, 2024
Missouri
1 review
0 helpful votes
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Great rugs!
March 26, 2024

Beautiful rugs! Great service! Friendly staff! Can resolve issues around the block! Fast service! Thank you!

Date of experience: March 16, 2024
Connecticut
1 review
0 helpful votes
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Great rugs
March 26, 2024

The rugs we ordered looked exactly as they did in the pictures and were a great price. We received them in three days with free shipping.

Date of experience: March 16, 2024
New York
1 review
0 helpful votes
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Very pleased. Just what I expected. What more can I say!

Date of experience: March 16, 2024
Illinois
1 review
0 helpful votes
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Confy
March 26, 2024

It looks really good and is very comfortable. Love the colors and it looks very bright in different angles with the light

Date of experience: March 16, 2024
Indiana
1 review
0 helpful votes
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Rugs
March 25, 2024

Very nice selection to choose from and very reasonable prices

Date of experience: March 15, 2024
Ohio
1 review
0 helpful votes
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Awesome
March 25, 2024

The rug was very beautiful. It looks awesome.I will definitely buy again. The shipping was also very fast.

Date of experience: March 15, 2024
Texas
1 review
0 helpful votes
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Great service
March 25, 2024

Prompt delivery and the rug was just as I expected. Thanks

Date of experience: March 15, 2024
Louisiana
1 review
0 helpful votes
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Paid extra for fast shipping and rug appeared within 2 days! Quality seems good.

Date of experience: March 15, 2024
Illinois
1 review
0 helpful votes
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Great rugs
March 25, 2024

Super fast shipping, great quality and the pictures are spot on for color. Super cheap because I shopped the sale/clearance section

Date of experience: March 15, 2024
Oklahoma
1 review
0 helpful votes
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Runners
March 25, 2024

Still waiting to rec. I'm sure they are worth it. Hope to order more in future.

Date of experience: March 15, 2024