Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,906 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
I've purchased from rugs.com on 4 occasions and have been totally satisfied with each purchase. Their products and prices are unbeatable and customer service unmatched.
Kathy Smith
Rugs are exactly as described and brilliant colors. Help make a room come together. I would purchase from them again.
I loved the ease of the site with all the options to narrow down the search
Loved that I could search by size and color. Plus loved that I got free shipping.
Saw this rug on sale while searching online for new outdoor patio rugs for both my front porch and my back patio. Loved this one immediately, as I am a sucker for botanical patterns and loved the vibrant green (and Blue) colors they showed online. Reviews were good, and they offered a further discount if I ordered 2 together, so I ordered 2 of the same size and green color on the spot. (SKU #*******).
They arrived 3 days later each folded into rectangles in a heavy plastic bag wrap. They are high quality and true to photos for color. They had no odor and smoothed out easily in a day out on my patios. LOVE them!
Thanks Rugs.com. I will definitely use you again!
Rug is beautiful color and looks like a quality rug. Makes a big difference to my porch.
Purchased new rugs for home office. The experience with Rugs.com was simple, user friendly and we received them in great condition. They have been a great addition to the home office and we look forward to future purchases from Rugs.com.
The color of this rug is fantastic! Shipping was super fast. It was purchased for outdoor and in bright sun so well see how it weathers the summer. So far looks great!
This is the first time I've purchased anything from Rugs.Com and they made it very easy to order and we received it within 3 days. The rug is exactly what we ordered and it met our expectations. Very pleased customer!
Ease of ordering, great sale in two rugs, great selection and they were delivered fast!
Runner arrived today and I'm really pleased with the fast delivery and nice looking product!
Excellent. Great price and beautiful area rugs. Great quality.Love every area rug that I bought from Rugs.com.
The ability to see all the rugs in my "virtual room" was a big deciding factor in choosing my rug from this company. It made my choice easier than the other sites.
We could not have been happier. We had been looking for just the right size and right look Persian rug for about 4 years. Had gone to lots of rug shops and looked online. Rugs.com had exactly the right high quality all wool hand knotted rug at a surprisingly right price. Jo Ann provided excellent sales support.
My rug had a flaw but I was willing to keep it as they have a nice discount. I've ordered from them twice and am very happy with purchase and service.
I needed nice rugs for my home. Looked everywhere locally, but no luck. Came across your website and found what I was looking for. I was amazed at the shipping time. Only 2 days! And the rugs are great. Thank You so much!
A very good company to work with the design is great and I hope it looks as good outside as it does inside
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members