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Rugs.comReviews 5,906

4.7
How would you rate Rugs.com?
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,906 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 1 day
California
1 review
0 helpful votes
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New Rugs!
May 7, 2024

The experience was great. The rugs were delivered in just a few days and the measurements were right on.

Date of experience: April 24, 2024
South Carolina
1 review
0 helpful votes
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Great rugs!
May 7, 2024

Very nice rugs, high quality, We just love them! They will more than likely be the last rugs we buy for our home, as they should last a good 10 + years!

Date of experience: April 24, 2024
Georgia
1 review
0 helpful votes
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Runners
May 7, 2024
Updated review

Received our rug yesterday. We are happy with it though we've only had it one day.

Date of experience: April 24, 2024

Pleased
May 7, 2024
Previous review

We got our rug yesterday and it looks just like we wanted. We are anxious to use it on our kitchen floor.Perfect size.

Date of experience: April 24, 2024
Washington
1 review
0 helpful votes
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Flower
May 7, 2024

Very easy. Ordered and it was delivered within 2 weeks. I have other rugs with this pattern and love them.

Date of experience: April 24, 2024
Missouri
1 review
0 helpful votes
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Great rug
May 7, 2024

Colors are exactly as appeared in the picture. Shipping was quick & great price!

I would buy from this site again

Date of experience: April 24, 2024
California
1 review
0 helpful votes
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Great experience
May 7, 2024

Received the rug within a week. It was beautiful and what I wanted. Delivery person was very kind and polite.

Date of experience: April 24, 2024
Oklahoma
3 reviews
0 helpful votes
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I've ordered this Soft Touch Shag before in several sizes. I'm ordering another to fit my new apt. Definitely give it a 5* rating. Absolutely beautiful and quality is excellent.

Date of experience: April 23, 2024
California
1 review
0 helpful votes
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Egyptian Outdoor Rug
May 7, 2024

The site was easy to use and I found what I was looking for. Thank you

Date of experience: April 23, 2024
Pennsylvania
1 review
0 helpful votes
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Rugs.com
May 7, 2024

The order was super easy. I just hope the product is as good as the one shown!

Date of experience: April 23, 2024
Arkansas
2 reviews
0 helpful votes
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So many to choose from
May 7, 2024

The site is easy to navigate. This is the first time I have used this site or product. Great selection and price!

Date of experience: April 23, 2024
Arizona
1 review
0 helpful votes
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Didn't comfirm order!
May 7, 2024

Can't find my order confirmation details to make sure it's being sent to right address.

Date of experience: April 23, 2024
Texas
1 review
0 helpful votes
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Shopping at rugs.com
May 7, 2024

I love shopping with rugs.com! Excellent service all the way around!

Date of experience: April 23, 2024
Pennsylvania
1 review
0 helpful votes
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Great customer service
May 7, 2024

Response from customer service exceeded expectations. Call back came fast, representative was congenial, knew the product well and answered all our questions. Had no problem going ahead with order.

Date of experience: April 23, 2024
Minnesota
1 review
0 helpful votes
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Outdoor rug
May 7, 2024

Was fast and easy to order. Came in a timely manner. Looked as it appeared online, GREAT! Couldn't find any rugs that could come close to matching your price for the quality Thank you

Date of experience: April 23, 2024
Missouri
1 review
0 helpful votes
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Rug Pad
May 7, 2024

Quick and easy. Very easy to find what you are looking for

Date of experience: April 23, 2024
Georgia
1 review
0 helpful votes
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Okay
May 7, 2024

I just received a text I forgot to get rug pad but I did order a pad

Date of experience: April 23, 2024
Arizona
2 reviews
0 helpful votes
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Excellent Service
May 7, 2024

I love Rugs.com I have purchased multiple rugs from them and its always a great product at a reasonable price.

Date of experience: April 23, 2024
California
1 review
0 helpful votes
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1st purchase
May 7, 2024

Found a beautiful rug at an awesome price! So excited to see it on my porch!

Date of experience: April 23, 2024
Tennessee
1 review
0 helpful votes
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With ease
May 7, 2024

Very easy to complete the order. It was easy to order and get the correct size.

Date of experience: April 23, 2024
Pennsylvania
1 review
0 helpful votes
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Enjoy rug
May 7, 2024

Enjoyed the choices and variety of rug. Aldo the views in room features.

Date of experience: April 23, 2024