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Rugs.comReviews 5,906

4.7
How would you rate Rugs.com?
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,906 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 1 day
New York
1 review
0 helpful votes
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Love my new rug!
May 7, 2024

Beautiful, great quality and arrived quickly - would definitely recommend!

Date of experience: April 26, 2024
Florida
1 review
0 helpful votes
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Order processed quickly and was received in a timely fashion. Love the rug. Sale price was great!

Date of experience: April 26, 2024
North Dakota
1 review
0 helpful votes
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Rug for entrance
May 7, 2024

Ordering this rug was very easy. The hard part was choosing the pattern and the coloring. It arrived very well packaged without any damage. I laid it out today and it is ready to be laid where I will be using it. I must say the pattern and colors exactly matched with what I ordered.

Date of experience: April 26, 2024
South Carolina
1 review
0 helpful votes
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Rugs
May 7, 2024

The process was easy, just making a decision was the hard part. They left the rug by my garage door and never rang the bell.

Date of experience: April 26, 2024
Maryland
1 review
0 helpful votes
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Exactly what we expected
May 7, 2024

Used their little "see how it looks" app in the browser. The rugs looked EXACTLY the way it showed. It worked perfectly, very pleased!
The rugs themselves seem high quality and well made. The colors are fantastic, the shipping was fast and they arrived well packaged.

Date of experience: April 26, 2024
Colorado
1 review
0 helpful votes
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Spicy outdoor rug
May 7, 2024

Reasonable prices
Good quality
Prompt delivery
The rug was a surprise of brighter color than expected

Date of experience: April 26, 2024
Washington
1 review
0 helpful votes
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I ordered what looked like the perfect fit for our Airbnb. Having never used Rugs.com before I was not sure about the quality and delivery. Both were perfect! We scheduled our visit to our Airbnb hoping the rug would arrive. It arrived in 2 days - just like advertised. And the Rug is PERFECT in our place. The color, the size and the quality are off the charts. Now I am thinking where else do I need a Rug? Thank you Rugs.com!

Date of experience: April 26, 2024
Wisconsin
1 review
0 helpful votes
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Beautiful oval
May 7, 2024

The rug arrived before expectation and exceeded expectations. It's as pretty as the photograph and is exactly what ai needed for my space.

Date of experience: April 25, 2024
Texas
2 reviews
0 helpful votes
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Love my rug
May 7, 2024

I love my rug I purchased it is beautiful. I ordered an 8' round rug and it arrived on time as promised. I am ordering another 9'x12' rug.

Date of experience: April 25, 2024
Texas
1 review
0 helpful votes
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Pleasantly surprised
May 7, 2024

I was skeptical when I saw the sale price for this rug, but I blew caution to the wind and ordered it. It far exceeded my expectations. I bought it for my office and I love it. Can't beat the price for the size. It came on time and looks exactly like the listing. I will definitely be ordering again and I would recommend.

Date of experience: April 25, 2024
Virginia
3 reviews
0 helpful votes
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Great product
May 7, 2024

Always a good expierience. I have bought many rugs from you. Always happy with product and delivery which was quick

Date of experience: April 25, 2024
District of Columbia
1 review
0 helpful votes
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Worked as it should
May 7, 2024

I typed in what I needed. I got a billion choices. I picked one, and it arrived in 48hrs. Perfect business.

Date of experience: April 25, 2024
Indiana
1 review
0 helpful votes
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Rug
May 7, 2024

Easy, hope product as good as looks
Can't say more until I see

Date of experience: April 25, 2024
Arizona
1 review
0 helpful votes
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Beautiful Rug
May 7, 2024

Rugs are beautiful and the process of checking out was easy and fast.

Date of experience: April 25, 2024
North Carolina
1 review
0 helpful votes
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Thankful for your company
May 7, 2024

I am very pleased with both rugs, they are beautiful.
Thanks

Date of experience: April 25, 2024
Florida
1 review
0 helpful votes
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Red shaggy round rug
May 7, 2024

Absolutely gorgeous. My black cherry leather sofa was sort of bland, but with the new rug and some contrasting throw pillows it came to life! Thank you for a beautiful quality made inexpensive rug.

Date of experience: April 25, 2024
Indiana
1 review
0 helpful votes
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Easy Breezy
May 7, 2024

I ordered an indoor/outdoor rug for my deck and it was easy to place an order and I received it within a week! I would order from rugs.com again!

Date of experience: April 25, 2024
Tennessee
1 review
0 helpful votes
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Nice rug for the price
May 7, 2024

Rich beautiful colors, appears well made. I was surprised that the pads arrived later than the rugs, shipped through a different provider. When I expressed concern that the pad did not arrive, Rugs.com responded quickly.

Date of experience: April 25, 2024
Ohio
2 reviews
1 helpful vote
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Late delivery
May 7, 2024

I ordered my rug on Monday. The website states a two day delivery and the rug is now in transit to be delivered on Friday. I have furniture coming on Friday to be placed on this rug. I will now have to reschedule the furniture delivery. This should have been out for delivery on Thursday if the delivery time is 2 days.

Date of experience: April 24, 2024
Maryland
1 review
0 helpful votes
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2x6 runner purchased
May 7, 2024

My experience was a good one. First time buyer and received within a few days. When I opened the runner I was a bit surprised at the amount of white in the rug and was expecting more grey tones. The picture appeared more grey. But I am still happy with it. Appears to be made well.

Date of experience: April 24, 2024