Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,905 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
Our expectations were high because we've dealt with Rugs.com before, but we were thrilled with our new guest room rug. We love it!
This is the only place I buy rugs. Selection is huge, shipping is fast, and I'm always pleased with the quality.
I was looking for a small non-slip rug to set on a cedar chest for our dog to sit on when she looks out the window. The one I found on Rugs.com was perfect. When our dog, Silvia, jumps up on the chest, the non-slip backing keeps the rug in place. The colors are great in the room and I'm please with my purchase.
Colors are more vibrant in Person. This rug Absolutely transformed my deck. I love it!
Shipping was so quick and the quality is perfect. It's the right size for the area purchased for. Ty!
The rug is as pictured. It is well made and exactly what I wanted for a cozy corner with a roof over the area on my deck. The colors are a nice contrast to the chair cushions. I'm hoping it will weather well. If it doesn't fade over the summer I'll consider it money well spent.
Ordering on the website was easy. The descriptions and pictures of the items was accurate. I love their. Fits my space perfectly!
I received my rug in three days with free shipping! Very satisfied with my beautiful rug.
Easy to order. Great tracking. Excellent product. Already had lots of compliments! So glad I took advantage of the great sale.
We just received our from rugs.com and it absolutely exceeded our expectations.
Received rug quickly. Easy to unpack and put down. Very pretty. Good value.
I ordered my first rug from Rugs.com. It was shipped super fast. And I selected to leave it at the garage as we have steep long outside stairs to our front door. Well, I heard the truck and by the time I came through the garage the delivery guy had already carried the 10x13ft rug to my front door. It was raining at around 8pm. I was pleasantly surprised. The rug was rolled, it did still have some wrinkles that are being worked out in my living room before I put the rug in my office/art room but the colors are bright, easy ordering, being able to check shipping, shipping service and price for a large size rug. You can't beat it. This is not a high end rug but was excellent quality for price. Company worth checking out if you are looking for rugs!
Again, I was pleasantly surprised and didn't have to wait weeks to receive it. Not sure if that was just luck where it happened to be located.
Delivered quickly the product as described, quality seems quite good.
Fast shipping! Found the perfect outdoor rug and its got a nice weight to it. I will be back for more
We loved the rug but it was too small for our area. The return process was quick and easy. We have reordered and looking forward to the delivery.
We will enjoy our new rug. It fits nicely and is soft to walk on
My rug buying and ordering experience was amazing. I was pleased with how fast the shipment came as well. The rugs themselves are also very nice. Unfortunately, one of the rug's packaging was damaged, and the underside of the rug became frayed and pulled where the packaging was torn off, thus the 4-star rating. However, I think Rugs.com is wonderful, and I understand that these things can happen from time to time. I have ordered in the past and have been very pleased with my previous orders. I will continue to be a customer!
Buying for Rugs.com was a great experience. Ordering was easy and they had a bunch of choices.
We absolutely love our new rug! Rugs.com was such a seamless process, from ordering to receiving our rug. The rug is of great quality and was also a great price!
Beautiful, great quality and arrived quickly - would definitely recommend!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members