Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,904 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
Plenty of choices for all different types of rugs!
Looking for an unusual size and had been unable to find bur found something close enough at this site. Thanks
My heart was set on a carpet from another dealer -- That one was even on clearance! -- but I received an e-mail from Rugs.com just before I intended to leave for the shop. I scrolled a few pages of offers and suddenly saw the rug that was PERFECT for my bedroom. I ordered it immediately.
I wasn't sure of exactly what I wanted. But I was able to use the filters and got to some really good choices and great prices.
Arrived quickly packaged well. Beautiful outdoor rug. Thank you.
Very easy to navigate! Colors look great! I had another rug before from your site and was very happy with it!
It really was easy! Choose rug. Purchase rug. Hopefully be happy with rug! Will let you know!
When ordering I was sent an email stating the delivery this past Friday, which I was thankful for, because it would be in time for our guest for graduation. But to my surprise, nothing has come. I'm hopeing it's worth the wait. Never order on time line, give yourself extra time for delivery.
I purchased a 4' X 4' rug, which is not easy to find. The delivery was exceptionally fast. The rug is just what I wanted. The colors are perfect and the quality is very good. And, the price was excellent. I will definitely be going to Rugs.com for future rug purchases.
Wonderful experience! Delivery time is very prompt. The rug. Has not been delivered yet but is expected tomorrow. I also love the "see in my room" experience. It looks very real and scales true to size.
Rugs arrived in just a few days and they were an excellent price, and great quality.
Shopping, check out and delivery was excellent and easy! The rugs were exactly as described and perfect for my front porch. The teal has enough color but not overwhelming. It will definitely fit my decor for spring, summer and fall.
The 5'3" woven outdoor rug is lovely. Great quality and just the right size for my bistro fire table. Rugs.com is my "go-to" every time and does not disappoint.
Just a note for the exceptional service and quality of a rug purchased. The experience from browsing to purchasing to the final delivery, exceeded my expectations.
The crafmsnship of the rug and design impressed me very much. It was well packaged, and delivery on time. This level of commitment to detail and efficiency reflects positively your commitment to customer service and satisfaction.
I'm delighted with my purchase and will not hesitate to recommend your store to friends and family in the future. Thank you again fir providing such an exceptionally product and shopping experience.
I purchased 2 rugs, they shipped super fast at a great price. I will be a return shopper!
My choice when I ordered was a darker green but in retrospect it is my fault as I went by color in pics. I have another area outside where this is fitting in nicely. It was wrapped so tightly for shipping it will be quite a while before the edges settle down flat.
I was pleasantly surprised by how fast I received my rugs! And they are perfect!
I would totally recommend this company to anyone, and I'm sure I'll be using them again soon.
I love the carpet, makes my room look nice. Love the color
This is the second rug I have ordere.I received it the next day! Love love the the quality! Highly recommend this Company!
Our expectations were high because we've dealt with Rugs.com before, but we were thrilled with our new guest room rug. We love it!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members