Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,875 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
Website is extremely easy to navigate. Great selection of rugs. Very good prices. This is my second purchase.
I was looking for a 7'x7' rug and found it at Rugs.com! They even had odd sizes. Nice selection. Can't wait for delivery!
I just ordered a rug for the first time, and during the ordering, unchecked the box that said Shipping not the same as Billing Address, for the CC. Unfortunately, another option for the shipping address did not appear. The purchase went through, my cc charged, and I got a notice that the item cannot be shipped until I put in a shipping address, I have been trying to add in my shipping address, but have been lost in a circular maze, which hasn't yet given me the opportunity. So at this moment, I either keep trying or just give up the fight and cancel. Too bad. I liked the rug.
Found the size and color AND price I was looking for. I've had great experience with this company in the past. My last order came more quickly than expected. Looking forward to a new rug at at good price.
I enjoyed scrolling through the beautiful colors and style of rugs y'all offer. I was looking for specific color scheme and found a variety to choose from. Thanks for the options.
I've purchased 5-6 big area rugs over the past 2 yrs and haven't had any problems with the rugs or getting them on time... and I've always gotten what I ordered and the colors have always looked like the pic. I have had any problems with quality of carpets either... Rugs
Com is the only place I will buy carpets on-line.
Input exactly what I was looking for. Into search engine. The exact item appeared!
Loved the tool to picture the rug in your own living room. This helped make a decision easy!
I found exactly what I needed for my space and the variety opened my eyes to other possibilities in my home. Thank you!
Easy access great product colors. Sizes and pricing great. Sale price great!
Very good experience. Easy and smooth. Can't wait to see the rug I purchased
Larger size rugs available which is what was needed. Great sale price.
First purchase through this site. Hopefully everything will process easily. Check out was easy
Had a question regarding shipping. Rep was very detailed with info. Made it easy to decide.
I've been happy with every rug I've purchased from Rugs.com. They are always beautiful rugs, they arrive within 3 days, and there's free return if you're unhappy with the purchase.
When getting product descriptions for the round Nepal rug. When choosing rug size I clicked dimension 5' x 5' However, when I clicked on more details, it said dimensions 4' x 4' So which is it? There wasn't a chat box option. I ordered anyway. So, i will see which is correct. If it is not the 5x5 size, i will use the free return option.
It was easy to save my favorites for my husband to view and help me decide. The sale price and quantity discount was another reason why I ordered
Love the products and the company fast shipping quality products 5 star
I was So excited to find a Matching runner for the porch rug I bought 2 years ago ( which is Still is great condition!)
Rugs. Combos always great to order from! I al say order from here at least twice a year.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members