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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 6,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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Great experience shopping for the rugs. Can't wait to see how long it takes to get them and the quality.
Check back for my update.
Your website is much easier to use than your phone application. It does not fit into the frame of the phone you cannot delete items once they're in your cart so I had to abandon the application. But your sales are great your product is wonderful and I'm a longtime customer.
Unable to chang the two rugs to match the yard runner. Also was unable to go back and spell change right. You need to make it easier for a 95 year old dummy to manage.
It was very easy to find the type of rugs we wanted. We typed in outdoor rugs, as well as the colors we were looking for. There was a wide selection to choose from, which took a little time, but since it has the option of choosing the ones you like the best, it made it easier to narrow it down. The fact that multiple sizes are available made it possible for us to purchase the exact size of the three rugs we purchased. The price was very reasonable, especially since they were discounted because of the Veteran's Day Sale. In addition, because we purchased 2+ rugs we received an additional 10% off. We researched other rugs on different sites and found that Rugs.com had the best selection and competitive prices. This is the second time we've purchased rugs from this company and are very satisfied with the service, selection, price, and quality of our rugs. We highly recommend Rugs.com
I've shopped here a few times in the last 4 years and I've always been pleased. This experience was no exception. The selection is fantastic and prices are very reasonable. I will shop again for sure.
Found the rug that would match grade in my living room with new accent chairs can't wait to get it all put together. It's been an easy experience with rugs.com thank you for your excellent service
I was able to see rugs in my space. The reviews were good even though reportedly is more blue than purple. I think it was accent the room nicely. Easy shopping experience.
I didn't find anywhere to put in any filters. I was looking for a a round or octagon predominantly blue carpet and. Had to flip thru black, gold, green, red etc with blue sprinkled in so it took my far longer than it should have.
This is a replacement 8' x 10' red rug, I am purchasing the exact same one (I have pets) the rug makes our place a beautiful plus comfy home. Love the ease of the entire process
Ordering was easy, delivery was fine. However, I am greatly disappointed in the rug. The color is not even close to the color that was depicted in the picture on the web site. I may have to send it back, which I'm sure is a real pain.
So many to choose from-awesome. Found a design I love-didn't have to settle. Although I have not yet seen it in person-hard to rate the rug. Four stars for that... But so far very good. Love free shipping of course. Fast response, should be here in 7 days. I look forward to seeing our new rug.
The huge selection and clear images online enabled us to find just the rug we needed. We probably saw over a hundred rugs, which we could not have found in a store.
Arrived rolled and sealed w a plastic glove. I love the use of less materials but maybe something toxic. Cardboard?
The rug is really good quality. I bought the 5'3" x 3 ret. Dark brown solid shag.
I like the non skid edges which hold it nicely in place. Feels so good on bare feet. Vacuums very easy and looks like new again. I liked it so much I ordered 2 more to match. Cant wait to cover more floor making it more cozy in the coming winter months.
Shopping with Rugs Direct was very easy aside from having to make a choice out of the huge number of rugs available. My rug was delivered within 2 days of ordering and turned out to be just what I had wanted. I was so pleased with my purchase that I just ordered the same rug but in a different color. I would definitely recommend shopping at Rugs Direct.
I've ordered three rugs, so far. Process was easy and rugs arrived quickly. I especially liked thst the rugs laid flat within a day.
I have an elderly dog and have been replacing all of my area rugs with rugs.com because they all wash up like a dream at such an affordable price point! I am very happy with every purchase!
Had to keep searching and Facebook kept kicking me off your site but I finally got my 2 rugs ordered! I appreciated how the 10% was taken off automatically without having to put in a discount code... nice touch
Huge selection of patterns, colors, sizes.
Let your imagination run, really brings an area to life, inside or outside.
Ordering was easy, shipping was super fast!
Very happy with our purchase so far. Hopefully it is as durable, as it is beautiful.
I've bought your rugs before I love them. But ordering them online is very difficult. I ended up with two rugs when I wanted one. I couldn't figure out how to get the pad so I must've gone back-and-forth six times in the middle of the night to get this rug. Good night.
Just ordered and have not received the product yet. The website is very easy to navigate Easy to find exactly what I was looking for. I hope the colors are true.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members