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Rugs.com

Overview

Rugs.com has a rating of 4.7 stars from 5,559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, free shipping and good quality. Rugs.com ranks 1st among Carpets sites.

service
160
value
179
shipping
178
returns
61
quality
154
This company responds to reviews on average within 7 days
How would you rate Rugs.com?
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California
1 review
0 helpful votes
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Great and easy to find
April 23, 2025

This appeared on my Facebook page, and it was very easy to find what I wanted, and great price. Even greater FREE shipping! Thank you!

Date of experience: April 13, 2025
Tennessee
1 review
0 helpful votes
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Found the perfect rug!
April 22, 2025

Loved the seemingly endless choices, with many sizes and colors. This was the best selection I've seen on any website.

Date of experience: April 12, 2025
Alabama
1 review
0 helpful votes
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Happy Camper
March 29, 2025

Never disappointed always on time always what I see in the catalog. The only thing I have a problem with is the measurements I wish they could place a item against the measurements to give a more precise measurement

Date of experience: March 19, 2025
California
1 review
0 helpful votes
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Isabella Rug
April 18, 2025

Great! I hope the rug is great as well. Should be here tomorrow. Fast shipping. Checkout was easy. No problems.

Date of experience: April 8, 2025
South Carolina
1 review
0 helpful votes
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I Love Options
March 13, 2025

Rugs.com has millions of options to choose from. Setting up a filter simplifies this process & makes for a better experience (highly recommend you do so you don't feel overwhelmed).

Thanks! I had a get experience using your website. Until next time

Date of experience: March 3, 2025
Michigan
1 review
0 helpful votes
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Will not commit to a dekuveryvdate
February 28, 2025

Employees tried to help. Still couldn't tell me delivery dates and arrivals for 1300 dollar order. One 2x6 area rug delivered, color does not match whats in online pictures

Date of experience: February 18, 2025
Connecticut
1 review
0 helpful votes
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Great Selection
April 5, 2025

I was looking for a 6×9 oval rug but it was hard to find. I did find something I liked, though. There were many different rugs on the site and I enjoyed looking at them all. The prices were excellent. I would shop here again!

Date of experience: March 26, 2025
Oregon
1 review
0 helpful votes
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Always great service
April 21, 2025

Great sale and the delivery is always super fast. Have ordered many rugs from rugs. Com. Plan on ordering more!

Date of experience: April 11, 2025
Virginia
3 reviews
1 helpful vote
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Almost IMPOSSIBLE to pay for my order
March 23, 2025

Can't sign in with my password...make a new password...still can't sign in...not accepting my phone number (tried all 3 of them)...not receiving email for password...FINALLY get a text. ROYALLY frustrating.

Date of experience: March 13, 2025
North Carolina
1 review
0 helpful votes
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I wanted a particular size, but received all sizes which took too much of my time

The rug is half price which i am happy about.
Also free shipping & 1 day delivery

Date of experience: April 4, 2025
Michigan
1 review
0 helpful votes
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Easy Finally
April 29, 2025

Hopefully found the color and fit needed. Many choices and styles.
Somewhat confusing when trying to match everything all being ordered and awaiting delivery.

Date of experience: April 19, 2025
Indiana
1 review
0 helpful votes
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Good experience…
April 28, 2025

I ordered a smaller version of this rug and I like it so much as to order another in a bigger size. Having size selections is great to have. You can have your house match or do eclectic!

Date of experience: April 18, 2025
Texas
1 review
0 helpful votes
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A Creative Person's Dream Site
March 15, 2025

Lots of information so you know exactly what to expect. Site navigation is easier than any of the other sites I tried to use. Choices galore and tons of photos with reviews. I am purchasing several rugs for my newly remodeled home and am really hoping that these rugs will be high quality and perfect for my new beginning. So far I can say I'm impressed with the process of finding the perfect designs I was wanting. Didn't find anything as nice or as creative on any other searches and believe me I am on rug search overload. Can't wait for their arrival.

Date of experience: March 5, 2025
Washington
1 review
0 helpful votes
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I love shopping here...
April 6, 2025

This is the 5th rug I think that I have bought here. The quality of the rugs seems very high, I love one of the rugs extravagantly! This website is very easy to use. I am an elderly and I actually figured out how to see the rug in my room! Prices right now are great.

Date of experience: March 12, 2025
Florida
1 review
0 helpful votes
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Memories of Egypt
April 6, 2025

This beautiful indoor outdoor rug reminds me of when I went to Egypt and they were making rugs. I brought back one, but this was too big to bring back. I absolutely love it. I put it outdoors on my lanai my cats will love basking in the sun and I will love sun bathing on it 😊 thank you Rugs.com

Date of experience: March 18, 2025
Idaho
1 review
0 helpful votes
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I paid for expedited shipping19.95 & site never said when I can expect this rug?!?!?! Please let me know?

Date of experience: April 12, 2025
Michigan
1 review
0 helpful votes
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Outdoor Rug
April 6, 2025

Very easy to order! Variety of sizes and great sale price. Wish there would have been a variety of colors with this one. But I think the blue will be wonderful

Date of experience: March 27, 2025
New York
1 review
0 helpful votes
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Successfil
April 6, 2025

Good experience easy yo order. Anxious to receive my new rug!@@@@@@@@@@@@@@@@@@@@@@@@@@@@#########################$$$$$########################$$$$$$$$###$$$$€$$$$$$$#$#$$$$$$$$$$$$$$$$$$$$$$$$$###@@@@@@@@@###$$%%%%^^^^^^^%^

Date of experience: March 13, 2025
California
1 review
0 helpful votes
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Wonderful Rugs!
April 5, 2025

Very easy site to navigate with clear information and excellent pictures. So far, very happy. This sale was a great find as I had been drooling over this rug for some time.

Date of experience: March 26, 2025
Iowa
1 review
0 helpful votes
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So far so good
April 23, 2025

Will give more comprehensive review when my purchase arrives!
However the feature allowing to take a look at the rug in my room was a cool extra.

Date of experience: April 13, 2025