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Rugs.comReviews 5,903

4.7
How would you rate Rugs.com?
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,903 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 2 days
Georgia
1 review
0 helpful votes
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Rugs Galore
September 29, 2024

This is my go to place whenever I want or need a new rug. Now using my Amazon account makes it even easier to complete my purchase! This is fantastic!

Date of experience: September 19, 2024
Michigan
1 review
0 helpful votes
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Ease of site use
September 29, 2024

So easy to use your site love love love love your rugs. My grandchildren have had two of your washable rugs and kept telling me I should order one or two for my home.

Date of experience: September 19, 2024
Pennsylvania
1 review
0 helpful votes
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Simple and easy
September 28, 2024

Navigating rug.com was simple and easy. I love they have deals all the time and I have found a great rug I'm hoping with go with my living room!

Date of experience: September 18, 2024
Illinois
1 review
0 helpful votes
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Beautiful Rugs
September 28, 2024

Love how easy it is to order from your site! The new rugs look and feel amazing!

Date of experience: September 18, 2024
Georgia
1 review
0 helpful votes
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Simply easy to find desired item
September 28, 2024

Always easy to scroll and locate items of choice. So many items to select from. Sometimes difficult to make choices.

Date of experience: September 18, 2024
California
3 reviews
0 helpful votes
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It was very easy to pick new rugs with all the sizes given and great prices! It was also cheaper than getting my old rugs cleaned!

Date of experience: September 18, 2024
Texas
1 review
0 helpful votes
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Poor customer service
September 28, 2024

I was trying to order rugs and when I was checking out it keep telling me my phone number was invalid and it wasn't. The customer service person told me I needed to refresh my computer and reorder the rugs. Really I did this and still said my phone number was invalid.

Date of experience: September 18, 2024
Michigan
1 review
0 helpful votes
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Ordering was easy
September 28, 2024

Ordering was easy now waiting to see quality of product.

Date of experience: September 18, 2024
New York
1 review
0 helpful votes
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So easy!
September 28, 2024

It was so easy to shop for the kind of rug I wanted, the color, the size and the shape. The prices are great too!

Date of experience: September 18, 2024
South Carolina
1 review
0 helpful votes
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Great site! Tons of rugs!
September 28, 2024

Many rugs to choose from. Easy to navigate site. This is my 3rd purchase from Rugs.com I have been extremely satisfied with all.

Date of experience: September 18, 2024
Virginia
1 review
0 helpful votes
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I love rugs.com
September 28, 2024

The rugs I have ordered arrived quickly at my house. The best service and ordering is easy.

Date of experience: September 18, 2024
New York
1 review
0 helpful votes
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Great so far
September 27, 2024

Hopefully it is as beautiful as the picture. If not it says free returns...so that is why I ordered from them

Date of experience: September 17, 2024
Iowa
1 review
0 helpful votes
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Bad just.now. I will have to send them back because I pressed the wrong color for the rugs I just orderd.

Date of experience: September 17, 2024
Georgia
2 reviews
0 helpful votes
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Henry's Rug
September 27, 2024

Very good process cant wait to see the rug and its quality

Date of experience: September 17, 2024
Indiana
1 review
0 helpful votes
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Easy experience
September 27, 2024

Saw rugs.com advertised and looked through the site. Sale was happening so we decided to take the plunge. Hopefully the quality is good.

Date of experience: September 17, 2024
Oklahoma
3 reviews
0 helpful votes
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Great rug
September 27, 2024

Used this service before. The rug is of great quality and color. It came very quickly.

Date of experience: September 17, 2024
Virginia
1 review
0 helpful votes
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Great Service
September 27, 2024

I have used this company many times and have always been pleased product as described and service.

Date of experience: September 17, 2024
Puerto Rico
1 review
0 helpful votes
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Fun shopping
September 27, 2024

Un to shop for living room rugs with the filters! Got what I wanted fairly quickly. So many it was hard to pick but I enjoyed the app.

Date of experience: September 17, 2024
California
1 review
0 helpful votes
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Beautiful Rug selections
September 26, 2024

Very easy to maneuver website and pay. Colors appear vibrant and sharp.Haven't received my rug yet but anticipate total satisfaction.

Date of experience: September 16, 2024
Puerto Rico
1 review
0 helpful votes
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Great service
September 26, 2024

Excited to see my rug! Easy ordering platform. I highly recommend

Date of experience: September 16, 2024