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Rugs.comReviews 5,903

4.7
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,903 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 2 days
Illinois
1 review
0 helpful votes
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Feels cheap and doesn't stay flat
September 25, 2024

We got the Orleans rug in 12x12. The color is mixed of slate gray, blue and ivory. Perfect size but the rug feels very synthetic/plastic texture. It looks great from far away but when you get closer and see it up close it doesn't look high end. The rug also doesn't stay flat even though we have tried to weight it down. You get what you pay for

Date of experience: September 15, 2024
North Carolina
3 reviews
0 helpful votes
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Rugs.com is dependable and reliable
September 20, 2024

I have purchased several rugs from Rugs.com and have been extremely happy/satisfied with their products and the quick delivery of their rugs. Every rug I have purchased has been just as it is described on their website and, the rugs are of a much better quality than I had assumed they would be! After shopping around town for quality rugs at an affordable price I am convinced I need look no further than rugs.com and will continue to purchase from them from now on. I highly recommend this site.

Date of experience: September 10, 2024
Pennsylvania
1 review
0 helpful votes
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Return customer
September 20, 2024

Always happy with my purchases from here. Beautiful, durable rugs at a fraction of the cost elsewhere.

Date of experience: September 10, 2024
Florida
1 review
0 helpful votes
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Great selection
September 20, 2024

Hard time selecting so many choices. Just about every size and shape you can think of,plus very easy ordering.;

Date of experience: September 10, 2024
Arizona
1 review
0 helpful votes
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Runners
September 20, 2024

Delighted with my two runner rugs. They come well packed( rolled), open nicely and are ready to grace my hallways.

Date of experience: September 10, 2024
Florida
1 review
0 helpful votes
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Not what I expected
September 15, 2024

The rug I purchased is very pretty how ever it is very thin and light weight. When I laid it on the floor it would move around and does not stick to the floor. This can allow for someone to slip and fall.

Date of experience: September 5, 2024
Florida
1 review
0 helpful votes
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Fast and easy
September 15, 2024

Easy purchase. Found what I was looking for easily and checkout was a breeze.

Date of experience: September 5, 2024
New York
1 review
0 helpful votes
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Nice comfy cozy warm washable stuff
September 15, 2024

Wonderfully experience all the time morning and night

Date of experience: September 5, 2024
Minnesota
1 review
0 helpful votes
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First timer
September 15, 2024

Many selections and sizes at reasonable prices. Ordering very easy. Especially liked that you can visualize the rug in your own room.

Date of experience: September 5, 2024
California
1 review
0 helpful votes
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Great purchasing experience
September 13, 2024

Easy to navigate website. Loved being able to view the rug in my room!

Date of experience: September 3, 2024
Tennessee
1 review
0 helpful votes
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Beyond made it easy
September 13, 2024

Found the site and amazing deal all in about 15 seconds. And easy buying process. So all in all about less than a minute and on its way. Top notch!

Date of experience: September 3, 2024
South Carolina
1 review
0 helpful votes
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Living Room rugs
September 13, 2024

I was looking for rugs I could layer but didn't want to spend too much since I have a dog who loves carpet. Love the prices and the ease of purchase.

Date of experience: September 3, 2024
California
1 review
0 helpful votes
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New Rug
September 13, 2024

Had a Great experience,have to replace 2 rugs due to flooding of toilet -via my neighbors 😡🤬So I get one today and Hopefully one more next month!

Date of experience: September 3, 2024
Florida
1 review
0 helpful votes
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Rug shopping
September 13, 2024

It was great to see how the rugs would look in my room. Good experience shopping.
I have 4 stars because I had a question. Tried to call them but was put on hold forever. Gave up before I could talk to anyone.

Date of experience: September 3, 2024
Mississippi
1 review
0 helpful votes
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Labor Day discounts
September 13, 2024

Navigating the website is easy and straightforward. Good prices on nice rugs. Have not received my order yet but anticipate that I will be satisfied…fingers crossed!🤞

Date of experience: September 3, 2024
Texas
1 review
0 helpful votes
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Review Order
September 13, 2024

Easy and able to see products in many pictures! Ordering was also very easy. Thank you!

Date of experience: September 3, 2024
California
1 review
0 helpful votes
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Good descriptions and selection
September 13, 2024

I found all the sizes and colors I wanted! I was able to get 3 matching rugs to decirate my remodeled room!

Date of experience: September 3, 2024
New York
1 review
0 helpful votes
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So far so good
September 11, 2024

Nice choices of colors and texture and sizes in my choices or rugs. Price is more than I was

Date of experience: September 1, 2024
Colorado
2 reviews
0 helpful votes
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Mountain Home Purchase
September 8, 2024

Just purchased 2 beautiful Moroccan rugs for my new mountain home. They will look fabulous on the wooden floors! Anxious to receive. Thank you rugs.com!

Date of experience: August 29, 2024
Minnesota
1 review
0 helpful votes
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Easy, love this site. Great selection of rugs, never disappointed. Good prices, too!

Date of experience: August 29, 2024