business logo of Rugs.com

Rugs.comReviews 5,903

4.7
How would you rate Rugs.com?
grey star
grey star
grey star
grey star
grey star

Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,903 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 3 days
Virginia
1 review
0 helpful votes
Follow Tina D.
Unfollow Tina D.
Send Message
Share Review
Report Review

First Rugs.com Order Experience
October 12, 2024

This was my first time ordering from Rugs.com. The site had a lot of choices that I liked and the prices were competitive. The Flash Deal was especially a good deal. I have not received the rugs yet so cannot comment on the delivery or quality. But the website and checkout experience was easy.

Date of experience: October 2, 2024
North Carolina
1 review
0 helpful votes
Follow Amy J.
Unfollow Amy J.
Send Message
Share Review
Report Review

Area rug
October 12, 2024

Excellent very easy to use fast and convenient will definitely refer to my family and friends I will be using this app again for future purchase

Date of experience: October 2, 2024
Wisconsin
1 review
0 helpful votes
Follow Donna O.
Unfollow Donna O.
Send Message
Share Review
Report Review

Better than expected
October 12, 2024

We love our rug! Really dresses up our dining space! Will be ordering more from Rugs.com!

Date of experience: October 2, 2024
New York
1 review
0 helpful votes
Follow Margaret H.
Unfollow Margaret H.
Send Message
Share Review
Report Review

One more rug
October 12, 2024

I have purchased rugs before from this company.I would highly recommend them.Many choices and sizes.Shipping is free and fast.Ilove my rugs.

Date of experience: October 2, 2024
Wisconsin
1 review
0 helpful votes
Follow Marsha G.
Unfollow Marsha G.
Send Message
Share Review
Report Review

Cotton Rugs Rock!
October 12, 2024

This was a Great way to locate a casual (Cotton) rug, for my Dining area. Great selection! Gotta love Cotton ;)

Date of experience: October 2, 2024
Nebraska
1 review
0 helpful votes
Follow Mary B.
Unfollow Mary B.
Send Message
Share Review
Report Review

Can't wait
October 12, 2024

Can't wait for my new rug. Tons to pick from and so many sizes. Hopefully i will need to order another one.

Date of experience: October 2, 2024
Texas
1 review
0 helpful votes
Follow Glendia W.
Unfollow Glendia W.
Send Message
Share Review
Report Review

Love my rugs
October 12, 2024

Shipping was good and timely. Rug quality is good. They are beautiful.

Date of experience: October 2, 2024
Virginia
1 review
0 helpful votes
Follow Martha G.
Unfollow Martha G.
Send Message
Share Review
Report Review

Great website
October 12, 2024

Easy website to navigate with so many rugs to pick from. Fast delivery, and quality products.

Date of experience: October 2, 2024
Ohio
1 review
0 helpful votes
Follow Rosemary L.
Unfollow Rosemary L.
Send Message
Share Review
Report Review

Great Rugs
October 12, 2024

I have bought 4 rugs from Rugs.com and have been very pleased with the quality. Love the ones I have purchased. And have told many friends about them. Several have bought rugs, and are very happy with the affordability. Thank you Rugs.com

Date of experience: October 2, 2024
Maine
1 review
0 helpful votes
Follow Gloria B.
Unfollow Gloria B.
Send Message
Share Review
Report Review

Great Selection
October 12, 2024

I have been looking on every site I could find for a particular kind of area rug in a oval shape for three weeks and finally found it. I can't wait to get it.

Date of experience: October 2, 2024
South Carolina
1 review
0 helpful votes
Follow Carrie S.
Unfollow Carrie S.
Send Message
Share Review
Report Review

Great experience!
October 12, 2024

Love the ease and simplicity of re-ordering another rug.

Date of experience: October 2, 2024
Texas
1 review
0 helpful votes
Follow ron a.
Unfollow ron a.
Send Message
Share Review
Report Review

Great Experience
October 11, 2024

Awesome! Thank you for the easy and smooth transaction!

Date of experience: October 1, 2024
Kentucky
1 review
0 helpful votes
Follow Elon J.
Unfollow Elon J.
Send Message
Share Review
Report Review

Happy with service
October 11, 2024

Clear instructions, easy purchase I can't rate the purchase until I receive, so please don't make this difficult for no reason.

Date of experience: October 1, 2024
Michigan
1 review
0 helpful votes
Follow Amy B.
Unfollow Amy B.
Send Message
Share Review
Report Review

Great Experience
October 11, 2024

Easy to shop and great descriptions! Can't wait to get my new rug and complete my room!

Date of experience: October 1, 2024
Michigan
1 review
0 helpful votes
Follow Shelbie B.
Unfollow Shelbie B.
Send Message
Share Review
Report Review

Decorating with flair
October 11, 2024

Easy to use site, great variety and many up to date,modern as well as classic patterns, sizes

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
Follow Gemma G.
Unfollow Gemma G.
Send Message
Share Review
Report Review

Tribal rug
October 11, 2024

I ordered the very large tribal rug for our back patio a couple of months ago. We have had many compliments on it. Now I just ordered a 4x6 one to match. The order was quick and the rug was very easy to find. Thank you

Date of experience: October 1, 2024
Washington
1 review
0 helpful votes
Follow tom h.
Unfollow tom h.
Send Message
Share Review
Report Review

Happy order
October 11, 2024

Easy and quick to use super delightful way to purchase rugs especially rugs of the same pattern.

Date of experience: October 1, 2024
Maryland
1 review
0 helpful votes
Follow Gwen H.
Unfollow Gwen H.
Send Message
Share Review
Report Review

Good
October 11, 2024

Good, like being able to see product in my room. Bought rugs from there before. They were beautiful but shed and continue to do so. Hope better luck with these. Sales people very helpful.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
Follow Paul S.
Unfollow Paul S.
Send Message
Share Review
Report Review

A pleasant surprise
October 6, 2024

I've rented a home with disintegrating vacuum slaying carpet as long as I can. People stumble on it. So I looked at WorldMarket at larger area rugs. Just depressing.
By contrast, this vendor's site in three clicks had an impressive array of natural fiber 10x13 rugs that were SUPER easy to navigate.
Ease of navigation and selection and checkout are top notch. So pleasant.

Date of experience: September 26, 2024
Virginia
1 review
0 helpful votes
Follow Bobbi W.
Unfollow Bobbi W.
Send Message
Share Review
Report Review

Looks great
October 6, 2024

Very easy to navigate and was happy to see how it should look in my space

Date of experience: September 26, 2024