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Rugs.com

Overview

Rugs.com has a rating of 4.7 stars from 5,559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, free shipping and great selection. Rugs.com ranks 1st among Carpets sites.

service
160
value
179
shipping
178
returns
61
quality
154
This company responds to reviews on average within 7 days
How would you rate Rugs.com?
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Florida
1 review
0 helpful votes
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Durable, affordable and beautiful.
April 29, 2025

I have ordered several rugs and have received great comments about them. I own a commercial building and they hold up well. They help keep the tile floors clean and keep dirt outside where it belongs. They are durable, affordable and beautiful! I highly recommend ordering here. They show up when they say they will.

Date of experience: April 19, 2025
Arizona
1 review
0 helpful votes
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Excellent buying experience!
April 27, 2025

This was an excellent buying experience because I was able to see a variety of rug options. I took a picture of my living room and then was able to see the rug I chose in my living room prior to purchasing it. Thanks so much!

Date of experience: April 17, 2025
Texas
1 review
0 helpful votes
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Great options.
April 30, 2025

Easy way to shop and check out. Awesome sale going on in April 2025. Website was easy to navigate. I really like the option of choosing square, oval, rectangle, circle ECT.

Date of experience: April 20, 2025
Michigan
1 review
0 helpful votes
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Easy Finally
April 29, 2025

Hopefully found the color and fit needed. Many choices and styles.
Somewhat confusing when trying to match everything all being ordered and awaiting delivery.

Date of experience: April 19, 2025
Indiana
1 review
0 helpful votes
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Good experience…
April 28, 2025

I ordered a smaller version of this rug and I like it so much as to order another in a bigger size. Having size selections is great to have. You can have your house match or do eclectic!

Date of experience: April 18, 2025
Florida
1 review
0 helpful votes
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The Perfect Rug
April 14, 2025

I have been searching for the perfect round rug to go under my dining room table. Finding the right size and color combination proved to be difficult until a Rugs. Com ad showed up on my Facebook feed. And within minutes I found exactly what I need…and at a fantastic price!

Date of experience: April 4, 2025
New York
1 review
0 helpful votes
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8x10 living room rug
April 12, 2025

Shopping was delightful, After many sites I selected rugs. Com. Your site was very informative. Every question that I had was already answered in the description area. Free shipping is also a plus. Can't wait to receive it.

Date of experience: April 2, 2025
South Carolina
1 review
0 helpful votes
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Satified
April 13, 2025

Got the information that I needed/requested to make a decision about the rug that I wanted in less than an hour. I spent 2 1/2 hours on another site that kept disappearing or shutting down. Thank you for the selections and sale price

Date of experience: April 3, 2025
North Carolina
1 review
0 helpful votes
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Outdoor Rug
April 29, 2025

I love Rugs. Com! They have a lot of good sales and I'm always happy with every rug I order. Their colors are on point and they are very well made. I will continue to shop at Rugs. Com!

Date of experience: April 19, 2025
Georgia
1 review
0 helpful votes
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Phone number
April 14, 2025

I had an issue with my phone number in order to process my order. Called the 800# and it was corrected very quickly. I believe it was Rick that helped me. Pleasant experience. I have ordered from them before and with dogs, these carpets are holding up very well and the price is decent. Thank you. Monica

Date of experience: April 4, 2025
Virginia
2 reviews
0 helpful votes
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New new rug runners
April 20, 2025

This site is easy to navigate and there are so many choices. The sales are wonderful too! I found just what I was looking for and since I ordered 2 rugs I got 10% more off! Shipping was free and fast.

Date of experience: April 10, 2025
Virginia
3 reviews
0 helpful votes
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Great value, beautiful selection.
April 12, 2025

These rugs are unbelievable. They are beautiful and priced so reasonably. This one is my 3rd. They allow you to have beauty in your home at a price that doesn't break the bank. I have friends who have also bought them with the same experience. They arrive quickly in good condition. What more can you ask?

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Great customer service
April 30, 2025

Amazing customer service! I ordered a rug yesterday & today I saw the price was lowered. I reached out to customer service & they refunded me the difference in price immediately.

Date of experience: April 20, 2025
Virginia
2 reviews
0 helpful votes
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Another Wonderful Rug
April 21, 2025

I admit I have a passion for rugs handwoven rugs, and Rugs. Com never disappoints. Today I found a wonderful rug for an absolute deal, and really wanted to buy a couple more but I'm running out of room to store all the seasonal choices! Thank you.

Date of experience: April 11, 2025
Washington
1 review
0 helpful votes
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Bought a lovely 6'x9' rug
April 12, 2025

I was able to find my desired rug size and colors fairly quickly, and the price was very good. I had a little trouble with checkout, but that was quickly taken care of by Bernard at Customer Service. Now I'm looking forward to the arrival of my new rug!

Date of experience: April 2, 2025
New York
1 review
0 helpful votes
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Outside porch rug.
March 30, 2025

I started around eleven today.It is now two thirty. So much to choose from. Good prices, too. I was sure I was going to order two rectangular rugs,BUT rugs. Com had a 4 by 4 round rug! Wow! It will pop with color at the top of my stairs. I am so so happy! Thank you very much. 😉

Date of experience: March 20, 2025
Washington
1 review
0 helpful votes
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Great service
April 6, 2025

We bought a 9' x 12' rug a month or so ago and are very pleased with the quality and the quick delivery.
Now we need a non slip mat under the rug and found just what we needed and a very competitive price.
This is our second area rug from Rugs. Com and we have been extremely satisfied with our purchases.

Date of experience: March 27, 2025
Nevada
1 review
0 helpful votes
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I love this site!
April 6, 2025

I used Rugs USA extensively when i lived in Texas and now that im in NV and needing a rug, I knew just where to go! This site is extensive in its offerings, easy to use and navigate! I always find exactly what i want!

Date of experience: March 27, 2025
North Carolina
1 review
0 helpful votes
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Rugs is 🏼
April 28, 2025

This rug is 🚀, really hope it bring a great vibe to my space. The colors are very intense and hope it stays true to what i see on lush link🦾

Date of experience: April 18, 2025
New York
1 review
0 helpful votes
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Great products
April 21, 2025

Easy as can be. Beautiful reasonably priced rugs! Second time ordering from rugs. Com. Can"t wait to receive my new rug with bold vibrant blues mixed with ivory. Purchased for my terrace.

Date of experience: April 11, 2025