business logo of Rugs.com

Rugs.com

Overview

Rugs.com has a rating of 4.7 stars from 5,559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, free shipping and great selection. Rugs.com ranks 1st among Carpets sites.

service
160
value
179
shipping
178
returns
61
quality
154
This company responds to reviews on average within 7 days
How would you rate Rugs.com?
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Florida
1 review
0 helpful votes
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Selection
June 1, 2022

Great selection and price. Very easy to place order.

Date of experience: June 1, 2022
Montana
1 review
0 helpful votes
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Super awesome easy
October 5, 2021

Quick and easy even for a non tech person! Love how you can view the rugs in your residence

Date of experience: October 5, 2021
Arizona
1 review
0 helpful votes
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Can't wait!
October 5, 2021

Beautiful rug that I am anxious to see and feel in person! Ordering was easy...

Date of experience: October 5, 2021
Ohio
1 review
0 helpful votes
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Great filters!
August 31, 2021

Looked everywhere! Best filters, most size selections!

Date of experience: August 31, 2021
New York
1 review
0 helpful votes
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Great and easy app
October 4, 2021

Easy way to shop and having a great selection. Rugs are beautiful with many designs

Date of experience: October 4, 2021
Florida
1 review
0 helpful votes
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My experience has been good so far. Never ordered form this site

Rugs.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Pennsylvania
1 review
0 helpful votes
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Indoor/Outdoor rug
August 30, 2023

Beautiful rug and fast delivery. I love the texture.

Date of experience: August 30, 2023
Iowa
1 review
0 helpful votes
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Jenny's
October 4, 2021

Excellent prices. Never ordered before but depending on quality I may order more!

Date of experience: October 4, 2021
New Mexico
1 review
0 helpful votes
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Quick and great selections
June 1, 2022

It was easy. Pictures are good and variety of sizes is very nice.

Date of experience: June 1, 2022
California
1 review
0 helpful votes
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Great prices
October 3, 2021

Loved how easy the site was and that they had apple pay. Made checkout speedy quick.

Date of experience: October 3, 2021
Florida
1 review
0 helpful votes
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Great selection
May 30, 2022

Was easy to order, so many choices of beautiful rugs

Date of experience: May 30, 2022
New York
1 review
0 helpful votes
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Magnolia
November 28, 2021

Very easy site to use. Great prices and details with good pictures in different positions.

Date of experience: November 28, 2021
New Mexico
1 review
0 helpful votes
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Rugs
May 5, 2022

Very good@@@@@#@@@@@#####@@@@@@@@#@@@@@@@@@@@@@#@#@***

Date of experience: May 5, 2022
Alabama
1 review
0 helpful votes
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Found the perfect rug
May 14, 2021

Easy to navigate. Found exactly what I was looking for. Excellent prices.

Date of experience: May 14, 2021
California
1 review
0 helpful votes
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Easy, lots of options
November 28, 2021

Smooth online shopping experience. Lots of size and color options

Date of experience: November 28, 2021
Georgia
1 review
0 helpful votes
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First order
May 5, 2022

So far, great! Love my rug & can't wait to get it!

Date of experience: May 5, 2022
Illinois
1 review
0 helpful votes
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Rug
June 17, 2022

Excellent Check out was quick and easy I hope shipping time is the same

Date of experience: June 17, 2022
Florida
1 review
0 helpful votes
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Finding the rug
June 12, 2022

I loved the prices, variety and ability to see it in my hallway.

Date of experience: June 12, 2022
Illinois
1 review
0 helpful votes
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Runner
May 5, 2022

Perfect size, easy to find the right color, price was reasonable

Date of experience: May 5, 2022
South Carolina
1 review
0 helpful votes
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Super
May 15, 2021

Ordering was easy and pleasant. The website offer lots of options.

Date of experience: May 15, 2021