business logo of Rugs.com

Rugs.com

Overview

Rugs.com has a rating of 4.7 stars from 5,559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, free shipping and great selection. Rugs.com ranks 1st among Carpets sites.

service
160
value
179
shipping
178
returns
61
quality
154
This company responds to reviews on average within 7 days
How would you rate Rugs.com?
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Florida
1 review
0 helpful votes
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Great colors
November 27, 2021

Loved the selection/ can't wait to receive my rugs!

Date of experience: November 27, 2021
South Carolina
1 review
0 helpful votes
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Proud mama
November 27, 2021

It was fast. Easy to see all shapes, colors, sizes and prices! I will shop again!

Date of experience: November 27, 2021
Wisconsin
1 review
0 helpful votes
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Dining room rug
June 12, 2022

Ordering was easy. Looking forward to receiving this beautiful natural fiber rug.

Date of experience: June 12, 2022
Pennsylvania
2 reviews
0 helpful votes
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Easy
May 13, 2021

Easy and able to shop without interruption.
Thank you for making this site an enjoyable experience.

Date of experience: May 13, 2021
Illinois
1 review
0 helpful votes
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Easily navigated to my specifications
November 12, 2021

This is the first site that allows me to filter size, colour and material options! Love it

Date of experience: November 12, 2021
New Jersey
1 review
0 helpful votes
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Rug shopping
October 3, 2021

At age 80 I found your instructions easy to follow and the entire shopping experience was enjoyable

Date of experience: October 3, 2021
Ohio
1 review
0 helpful votes
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Great service
March 10, 2022

Great choices. Love free shipping and 10% off with purchase of 2 rugs

Date of experience: March 10, 2022
Washington
1 review
0 helpful votes
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Easy shopping
April 14, 2022

Easy shopping and yet there are a multitude of choices.

Date of experience: April 14, 2022
Mississippi
1 review
0 helpful votes
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Easy
April 14, 2022

Easy transaction
Excellent selection and price repeat customer

Date of experience: April 14, 2022
North Carolina
1 review
0 helpful votes
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Great experience
October 31, 2021

Great user website, easy and fast. Good deal with free shipping.

Date of experience: October 31, 2021
Texas
1 review
0 helpful votes
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Order process
October 2, 2021

Very easy viewing and ordering process. Can't wait to see them in my home..

Date of experience: October 2, 2021
New York
1 review
0 helpful votes
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Nice!
October 24, 2021

I like this website. Easy to navigate.
Great selection of merchandise.

Date of experience: October 24, 2021
Michigan
1 review
0 helpful votes
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Great value
October 23, 2021

Very easy to find what I was looking for. Excellent style choices. Great value.

Date of experience: October 23, 2021
Florida
1 review
0 helpful votes
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Best Company for Rugs!
September 17, 2023

Great selection, excellent customer service, Easy returns

Date of experience: September 17, 2023
Pennsylvania
1 review
0 helpful votes
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Rug purchase
September 20, 2023

Exceeded expectations and we were able to find a rug from your vast inventory.

Date of experience: September 20, 2023
North Carolina
1 review
0 helpful votes
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Gisela
October 18, 2021

Easy to use and good prices can't say more until I get the rugs

Date of experience: October 18, 2021
Vermont
2 reviews
0 helpful votes
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Oregon rug
October 11, 2021

Easy to reference and love all the options
Hope delivery service is good too

Date of experience: October 11, 2021
Oklahoma
1 review
0 helpful votes
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Rugs
October 11, 2021

Quite simple without problems. Details on what to do were self explanatory.

Date of experience: October 11, 2021
Georgia
1 review
0 helpful votes
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Living room accent
June 2, 2022

Pleasant convenient Was a bit nervous however the corresponding postcard I received have me calm.

Date of experience: June 2, 2022
Florida
1 review
0 helpful votes
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Easy to order
June 1, 2022

Experience was great. I had mo problems using the site.

Date of experience: June 1, 2022