business logo of Rugs.com

Rugs.com

Overview

Rugs.com has a rating of 4.7 stars from 5,559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, free shipping and great selection. Rugs.com ranks 1st among Carpets sites.

service
160
value
179
shipping
178
returns
61
quality
154
This company responds to reviews on average within 7 days
How would you rate Rugs.com?
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Kansas
1 review
0 helpful votes
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Ordered new rug for my office.
May 6, 2022

Excellent experience - Smooth site, easy to navigate and loved the variety / options.

Date of experience: May 6, 2022
California
1 review
0 helpful votes
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Rug
June 12, 2022

Ordering was easy Ordering was easy Ordering was easy

Date of experience: June 12, 2022
Colorado
2 reviews
0 helpful votes
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Good stuff
November 28, 2021

Every time we have ordered, it has been as described, and shipping was flawless.

Date of experience: November 28, 2021
Tennessee
1 review
0 helpful votes
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Rug search
November 28, 2021

Good price for rugs. I enjoyed trying in my room before buying.

Date of experience: November 28, 2021
Utah
1 review
0 helpful votes
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Great rugs at affordable and reasonable prices.
August 18, 2021

Easy site to use, great functionality, excellent selection.

Date of experience: August 18, 2021
California
1 review
0 helpful votes
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First TIME
November 12, 2021

Loved the website. So many rugs to choose from. Love it

Date of experience: November 12, 2021
Colorado
1 review
0 helpful votes
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Great Selection and Prices!
November 1, 2021

Great filtering system- allowed me to screen throughly. Will be back.

Date of experience: November 1, 2021
Oklahoma
1 review
0 helpful votes
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Easy decorating
October 31, 2021

I loved being able to see how different rugs fit in my room.

Date of experience: October 31, 2021
New Mexico
1 review
0 helpful votes
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Very convenient
October 11, 2021

Fun, quick, and great pricing! Will shop again & refer to friends..

Date of experience: October 11, 2021
Texas
1 review
0 helpful votes
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Wonderful Site
October 7, 2021

Beautiful choices, excellent photos! Will be ordering more soon!

Date of experience: October 7, 2021
California
2 reviews
0 helpful votes
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Easy ordering
October 6, 2021

Very easy web site, lots of choices, reasonable prices

Date of experience: October 6, 2021
California
1 review
0 helpful votes
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Easy
June 3, 2022

Super easy to shop on this site. Have bought 5 rugs in the past.

Date of experience: June 3, 2022
New York
1 review
0 helpful votes
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Shopping on line
October 6, 2021

Fast easy second time ordering remembered my cart from yesterday

Date of experience: October 6, 2021
Colorado
1 review
0 helpful votes
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Awesome service
October 6, 2021

In and out of online experience no problem! B. Bbn.

Date of experience: October 6, 2021
New York
1 review
0 helpful votes
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Nice rugs - this is my second one ordered.
June 2, 2022

Very easy - had no problem only noted that you have incorrect area code - it should be 718 not 717

Date of experience: June 2, 2022
Alabama
1 review
0 helpful votes
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Purple Rug
October 6, 2021

Fast & easy
Information on different rug pads, was very helpful.

Date of experience: October 6, 2021
Florida
1 review
0 helpful votes
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Rug shopping
October 5, 2021

Easy!
Beautiful rugs - great deals
Free shipping made the decision to purchase even easier

Date of experience: October 5, 2021
Massachusetts
3 reviews
0 helpful votes
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So
October 7, 2021

Shopping was easy but I have not gotten the rug yet so time will tell

Date of experience: October 7, 2021
New York
1 review
0 helpful votes
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What is there to review? No human communication!
November 4, 2021

No experience to describe! I'll wait until purchased item arrives!

Rugs.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 5, 2021
Georgia
1 review
0 helpful votes
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Owner
October 6, 2021

Great experience this is my first time shopping on rugs.com really like the variety

Date of experience: October 6, 2021