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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,984 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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Clear pictures, easy website to use with many filters to help in reviewing rug choices
I have looked everywhere and finally found a rug online and a great price thank you
The site was very good and even took me back to previous pages, I liked that. I have purchased from your org. Before; the one exception is that there was "no one" at your end to answer virtual questions on a Sunday and delayed or discouraged ordering. I finally did. You might want to look into that or pass a message on to the customer that questions are answered M-F, if not on Sat., Sunday, etc.
Thanks - Pat Fitzgerald
Easier than most web sites, especially government sites. I'll gladly use it again if I need one of your products.
Your web site was clear to understand and full of information! My family members suggested your company as the are always pleased with your products!
Enjoyed looking at the variety of rugs. Lots to chose from. Today I needed an outdoor rug for my balcony. I took a long time choosing - i didn't want to have anything too busy or too plain as I will be able to see it from my living room. I think I found a good color, design & style for my purposes. I already have a tiled table & 2 red chairs & a terra cotta sun on the wall. I chose a rusty red rectangle with palm fronds & I can't wait to see it.
It was so easy to go online and view area rugs in the color I was looking for. The price was just right and the delivery date of a couple of days was a plus. Can't wait to see it.
Making purchase on this site turned out to be very simple and safe. I feared it would be complexed to navigate through the site, rather it's the opposite.
I was looking for a rug, and looked at Flor, Wayfair, and Rugs.com. I did ultimately make my purchase at Rugs.com (because you had the size I wanted, and Wayfair had one I wanted but has been on backorder for months)... but I had a terrible time browsing. The other two sites were so smooth by comparison. My carefully selected filters kept disappearing if I looked at a rug in detail. It just seemed like I could not navigate backwards and forwards between pages easily.
I didn't have to go any further than Rugs.com when looking for a patio rug. Nicely coordinates with another rug on the patio. Website is good and easily to browse.
I purchased 4 outdoor rugs from Rugs.com and love them. Always satisfied with their products
I love the options for rugs! It was incredible how easy and natural it looked when I "tried it in my room!" It was amazing and made it so easy to match my colors! Have not received my product yet, but hoping it's as good as my experience!
I was shopping for a genuine Persian rug, and Rugs.com had a slew of them at very good prices. These are used rugs so a careful review of the details is very important, but I found what appears to be a very good rug at a very good price. I was on the fence for a couple of days until I explored their free return policy. This took all the risk out of purchasing a rug sight unseen, so I went for it. We'll see if the rug works for my living room but I have no worries if it does not!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members