On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,986 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
We monitor reviews for authenticity
I was shopping for a genuine Persian rug, and Rugs.com had a slew of them at very good prices. These are used rugs so a careful review of the details is very important, but I found what appears to be a very good rug at a very good price. I was on the fence for a couple of days until I explored their free return policy. This took all the risk out of purchasing a rug sight unseen, so I went for it. We'll see if the rug works for my living room but I have no worries if it does not!
Very good. Was able to find what I was looking for and I have it on order. Thank you for your help.
Got exactly what I wanted last time, so I knew I would find a large selection this time. I highly recommend this shop!
Found just what I wanted but out of stock or size was too wide--just picked a different one
Such a wonderful company, called to get information from a past purchase, rep was so informative. Answered my questions like a pro.
Another great experience with rugs.com.
Great sale, great colors, easy online purchase! Will shop here again.
This site has great prices & a multitude of selections. Rugs in every shape, size, price range, indoor or outdoor. The checkout was speedy & easy. The site allows you to bookmark favorites as you shop & offers chat to assist you.
They made it really easy for them to take my
Money
I just found 2 perfect rugs, and this site was so easy to navigate! I'll review again after delivery, but I feel optimistic. This site also has a great assortment of colors and sizes. I will definitely shop here again.
Great!' My first with ordering from you and can't wait to receive my order. Thank you
We were somewhat leery about our first purchase as we were not familiar with your company. The prices were so reasonable, we worried about the quality of the carpet. What a pleasant surprise when it arrived. It was exactly as pictured and the colors and quality were excellent. We are so pleased with this item, we just purchased another one for our bedroom. I would give a five star rating to this company Again, very pleased!
I appreciate the fact that I can place my order on line and get the quick service, and excellent price!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members