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Rugs.comReviews 5,983

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
184
shipping
182
returns
62
quality
158
This company responds to reviews on average within 1 day

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District of Columbia
1 review
0 helpful votes
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Rugs
May 4, 2022

Very easy to order. Excited to get my new rugs. This app was easy to use

Date of experience: May 4, 2022
Georgia
2 reviews
0 helpful votes
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Shopping for a small rug
May 4, 2022

I like the pictures of the rug. It helped me to get the right one. I also liked the price.

Date of experience: May 4, 2022
Ohio
1 review
0 helpful votes
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Service
May 4, 2022

Fast and easy. I hoping my rug is beautiful and well made.

Date of experience: May 4, 2022
Wisconsin
1 review
0 helpful votes
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Great price
May 4, 2022

Nice and easy shopping and check out. Prices were great.

Date of experience: May 4, 2022
New York
3 reviews
0 helpful votes
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I received the rug about 2 1/2 weeks ago very excited about it the only problem I had is that they left it sitting on the front steps and I was not notified about it now and in this neighborhood you must be careful and the rug is absolutely beautiful

Date of experience: May 3, 2022
Illinois
1 review
0 helpful votes
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Awesome website
May 3, 2022

I was so happy to find this website after looking for affordable rugs everywhere. They had a great selection, the site was easy to navigate and their low prices can't be beat!

Date of experience: May 3, 2022
California
1 review
0 helpful votes
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Easy
May 3, 2022

Good access to information. Easy to navigate. Easy to add proper size pad. Quick billing.

Date of experience: May 3, 2022
Florida
1 review
1 helpful vote
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Shipment
June 2, 2022

If you can't warrant that I will receive the order by May 6 I am not interested

Rugs.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 3, 2022
Florida
1 review
0 helpful votes
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Super Price Quick Service
May 3, 2022

This was quite easy. I put down what I wanted and size and all kinds of offers showed for pages! Wonderful Experience! Look forward to receiving these rugs! Thank You!

Date of experience: May 3, 2022
Oregon
1 review
0 helpful votes
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Smooth. Easy. Done!
May 3, 2022

I have been looking for just the right outdoor rugs for the past few weeks. I found Rugs.com via FaceBook and boom! Everything I wanted to find was right there. Simple filters to find exactly what you want, the checkout process was easy, and the incentive with a little % off to push me over the edge!

I look forward to receiving my rugs soon.

Date of experience: May 3, 2022
Florida
1 review
0 helpful votes
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I got the Navy Blues
May 3, 2022

Very easy. I typed in what I was interested in purchasing, it popped right up, I ordered It.
I've shopped with you before and it's always great experience. Even on returns.

Date of experience: May 3, 2022
Kentucky
1 review
0 helpful votes
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FAST SHOPPING!
May 3, 2022

I am amazed at how quick and easy my purchase was handled.
No scrolling back, jumping from one frame to another. Great job!

Date of experience: May 3, 2022
Ohio
1 review
0 helpful votes
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Great Rug
May 2, 2022

I've been looking at this rug for too long. It went on sale at 50% off that was good but today I got 10% more and that's a sale lol I love bargains

Date of experience: May 2, 2022
Louisiana
1 review
0 helpful votes
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Shopping with ease!
May 2, 2022

The variety of designs and colors made the shopping experience very easy.

Date of experience: May 2, 2022
Texas
2 reviews
0 helpful votes
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Frustrating
June 1, 2022

Trying to find what I was looking was frustrating as I wasn't able to enter my own search and the choices didn't describe what I wanted. Therefore, it took much longer than it should have.

Rugs.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 2, 2022
Texas
2 reviews
0 helpful votes
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RV rug
May 2, 2022

Great selection to choose from and Super easy to use rugs.com. I will definitely return to shop for more rugs in the future!

Date of experience: May 2, 2022
Kentucky
1 review
0 helpful votes
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I'm going to love my new rug!
May 2, 2022

I'm going to love my new rug! Found the rug I was looking for quickly and easily!

Date of experience: May 2, 2022
Oregon
2 reviews
0 helpful votes
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I love shopping rugs.com
May 1, 2022

If I need a new rug, no matter for what reason i shop with rugs.com, they have what i what, in the style and color i want. And a price i love.

Date of experience: May 1, 2022
Utah
2 reviews
0 helpful votes
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Easy & quick
May 1, 2022

Ordering was easy and quick and the prices are extremely reasonable

Date of experience: May 1, 2022
North Dakota
1 review
0 helpful votes
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Easy peasy
May 1, 2022

Love the "show rug in your room". Very easy to order.

Date of experience: May 1, 2022