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Rugs.comReviews 5,983

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
184
shipping
182
returns
62
quality
158
This company responds to reviews on average within 1 day

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California
1 review
0 helpful votes
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Very easy experience.
May 6, 2022

This is my second time ordering a rug with this company and it is a very easy experience and the rugs are exactly what I wanted.

Date of experience: May 6, 2022
Illinois
1 review
0 helpful votes
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Careful Decision
May 6, 2022

So far the experience of ordering on line has been carefully made as the order was placed. The web site as well as the reviews from other shoppers helped my wife and me to visualize the rug in our apartment. Now we await the shipping and arrival of the rug.

Date of experience: May 6, 2022
New York
1 review
0 helpful votes
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Mary's Rugs
May 6, 2022

Excellent. I've been looking for these larger ones and was thrilled to find them at such fantastic prices.

Date of experience: May 6, 2022
North Carolina
2 reviews
0 helpful votes
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Excited to get my new shag rug
May 6, 2022

Easy to order and rug looks just like what I wanted and free delivery and free returns!

Date of experience: May 6, 2022
Kansas
1 review
0 helpful votes
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Ordered new rug for my office.
May 6, 2022

Excellent experience - Smooth site, easy to navigate and loved the variety / options.

Date of experience: May 6, 2022
New Mexico
1 review
0 helpful votes
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Rugs
May 5, 2022

Very good@@@@@#@@@@@#####@@@@@@@@#@@@@@@@@@@@@@#@#@***

Date of experience: May 5, 2022
Ohio
1 review
0 helpful votes
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Website
May 5, 2022

Great, interactive website, very helpful towards making a rug selection. Looking forward to delivery.

Date of experience: May 5, 2022
Pennsylvania
1 review
0 helpful votes
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Easy website
May 5, 2022

Website use and stock was so nice and easy. Love the ability to filter down.

Date of experience: May 5, 2022
Florida
1 review
0 helpful votes
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Easy!
May 5, 2022

Simple to do! Would definitely would suggest to friends!

Date of experience: May 5, 2022
Michigan
1 review
0 helpful votes
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Good Experience
May 5, 2022

Easy ordering. Nice tool to see carpet in your own room.

Date of experience: May 5, 2022
Ohio
1 review
0 helpful votes
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Rug shopper
May 5, 2022

Very nice selection of rugs at a very reasonable price easygoing shopping

Date of experience: May 5, 2022
New York
2 reviews
0 helpful votes
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A Great Experience
May 5, 2022

After looking in stores and being disappointed in the choices, I found just what I wanted at Rugs.com. The whole process was easy, and my order was placed in just a few minutes. Now I'm waiting to see the final product in a few days.

Date of experience: May 5, 2022
Georgia
1 review
0 helpful votes
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First order
May 5, 2022

So far, great! Love my rug & can't wait to get it!

Date of experience: May 5, 2022
Tennessee
1 review
0 helpful votes
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Kitchen rug
May 5, 2022

It was great and easy website to navigate
I will shopping here in the future. Thanks

Date of experience: May 5, 2022
South Carolina
1 review
0 helpful votes
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Excellent as Always
May 5, 2022

Great photos, descriptions, response time, offer of assistance. All wonderful as usual.

Date of experience: May 5, 2022
Minnesota
1 review
0 helpful votes
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Runner
May 5, 2022

Perfect size, easy to find the right color, price was reasonable

Date of experience: May 5, 2022
Texas
1 review
0 helpful votes
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So so easy
May 4, 2022

I loved how easy it was to get the rug I had in my head for my living room. It's my first home and I wanted everything to be perfect. This is exactly what I wanted.

Date of experience: May 4, 2022
Texas
1 review
0 helpful votes
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I tried to return to shopping so that I could order another rug but could not find an easy way to do so.

Date of experience: May 4, 2022
Florida
1 review
0 helpful votes
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Fast and easy
May 4, 2022

Very good easy to navigate, this is my third purchase from you guys.

Date of experience: May 4, 2022
Colorado
1 review
0 helpful votes
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6x9 Bokhara Rug Purchase
May 4, 2022

Came across Rugs.com on FB. Online pictures and descriptions almost always look better and promise more than actually delivered, especially for the price the rug was marked - pleased to say, not in this case!

Rug was promptly shipped with tracking details for free! I am very pleased with the quality, construction and color accuracy.

I will be recommending Rugs.com to friends and family and will absolutely buy from them again when the need arises. Thank you!

Date of experience: May 4, 2022