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Rugs.comReviews 5,983

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
184
shipping
182
returns
62
quality
158
This company responds to reviews on average within 1 day

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Florida
1 review
0 helpful votes
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Fun rug
May 8, 2022

Looked for a fun outdoor area rug. Within 5 minutes I found just what I was looking for, and shipping was free!

Date of experience: May 8, 2022
Illinois
1 review
0 helpful votes
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Excellent
May 8, 2022

Very easy process went better than I thought it would. Would recommend this to a friend

Date of experience: May 8, 2022
Georgia
4 reviews
0 helpful votes
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Outdoor RoUg
May 8, 2022

Very unique. Easy and accessible to the merchandise you are looking for. Very easy check out. I love the outdoor rug which is on sale for half price. I am looking forward to enjoying the time I will spend outdoors on my balcony with this unique find.

Date of experience: May 8, 2022
Missouri
1 review
0 helpful votes
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Love this rug!
May 8, 2022

Ordering was great! There were so many beautiful rugs to choose from.

Date of experience: May 8, 2022
Tennessee
3 reviews
0 helpful votes
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Kitchen Rug
May 8, 2022

Large selection of rugs in the size I wanted. Fell in love with the rooster for my kitchen. Colors are perfect, I think.

Date of experience: May 8, 2022
Colorado
1 review
0 helpful votes
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Easy process... large variety
May 7, 2022

Easy scrolling and search for a wide variety of rugs. Many on sale too!

Date of experience: May 7, 2022
Utah
1 review
0 helpful votes
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Rug for foyer
May 7, 2022

The website was easy to use. The filters got me what I needed.

Our rescue adult small dog will only use this area for his business (he uses puppy pads) so I wanted inexpensive rug. I may need to buy another rug twice a year. This rug will work.

Date of experience: May 7, 2022
California
2 reviews
0 helpful votes
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Awesome rugs
May 7, 2022

WE HAVE ORDER FROM HERE MANY TIMES AND THE QUALITY OF THE PRODUCTS ARE FANTASTIC. THE SERVICE IS GREAT AND THE DELIVERY IS FAST!

Date of experience: May 7, 2022
New Hampshire
1 review
0 helpful votes
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EXCELLENT PRICES AND QUALITY!
May 7, 2022

Quality is great and color combos are excellent. FAST SHIPPING! Once you visit RUGS.COM, you'll be "hooked."

Date of experience: May 7, 2022
New York
1 review
0 helpful votes
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Five stars...
May 7, 2022

Saw what I liked for my patio, loved the color and was the right size..

Date of experience: May 7, 2022
Alabama
1 review
0 helpful votes
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Easy to use this website. Fast shipping. Great experience. Have already come back and bought another rug!

Date of experience: May 7, 2022
Texas
1 review
0 helpful votes
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So many great options
May 7, 2022

I was delighted to find great deals and a very detailed filter options which let me narrow down to just what I was searching for.

Date of experience: May 7, 2022
Mississippi
1 review
0 helpful votes
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Love!
May 7, 2022

I love rugs.com! This site makes it so easy to find what I am looking for and the prices are phenomenal! I will recommend them to anyone.

Date of experience: May 7, 2022
California
1 review
0 helpful votes
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Study
May 7, 2022

I sat on my couch and looked at rugs. When I found a rug I then could see it in my room by taking a picture of my room. Super easy and fun!

Date of experience: May 7, 2022
New York
1 review
0 helpful votes
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Trishie
May 7, 2022

I am a repeat customer, love the selection and the quick delivery!

Date of experience: May 7, 2022
Washington
1 review
0 helpful votes
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Didn't match picture
June 6, 2022

Didn't match picture. Very ugly color and design was not the same as picture

Rugs.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 7, 2022
Florida
1 review
0 helpful votes
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So fast and easy!
May 7, 2022

Saw something I wanted and had it purchased in seconds with a double click of my iPhone!

Date of experience: May 7, 2022
Massachusetts
1 review
0 helpful votes
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Kai rug purchase
May 6, 2022

Seamless on line purchase though there was no place in the cart during checkout to add a coupon or promo code. Excellent value!

Date of experience: May 6, 2022
Arizona
1 review
0 helpful votes
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Rug Order
May 6, 2022

Rugs.com makes it easy to order the rug you want. Looking forward to seeing the new rug in our living room!

Date of experience: May 6, 2022
District of Columbia
1 review
0 helpful votes
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Clear picture
May 6, 2022

It was easy and quick to order from this site. The rug is extra long which is usually hard to find.

Date of experience: May 6, 2022