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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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Reviewed rug offerings and sizes within 5 minutes. Selected a 6 X 9 ordered it and paid within another 10 minutes. Quick and Easy.
Not good. You confirmed the wrong town. Am waiting on hold to either correct or cancel.
Excellent service, Karen was very kind and patient. She got me the information I needed very quickly.
Good shopping/research experience. Search categories were relevant and comprehensive. I was able to search for what I needed and the options that I wanted to consider.
Shopping online - clean and simple
Loved having a VIEW of the rug in our room (picture)
So happy we can return (hopefully won't need to, but it's a confidence builder.
Website easy to navigate and rugs had excellent reviews
Easy and fast ordering. Got 50%off plus an added bonus discount for ordering 2+ rugs! Great surprise!
Quick and easy to get to and order. As a senior citizen this made my purchase easier. Would recommend it because of ease of use..
Viewing the product was very helpful. Photo quality was good!
Always a superb experience! I love this service! The quality of the rugs I've bought have been superb!
Was a very easy site to maneuver. I just put in the color of rug I was looking for and up piped the perfect rug.
Now I haven't received the rug yet but I'll be sure to come back and let you know if I'm truly satisfied.
Scrolling through the website was easy to do and very fast. Love the rugs!
I have been searching for a cotton entry runner. Found Rugs.com and was delighted to see all the options and colors and a discount to boot!
Easy to find what we wanted.
Checkout was a Breeze!
Looking forward to seeing it in our home.
This is my 3rd time ordering from this company. One of my previous orders was a runner. Due to my not measuring correctly it was too short. They were very kind and it was very easy to return. I have received the orders quickly and I recommend this company
Selection was good, navigation fairly good, checkout was very quick and easy!
I have not ordered from here before so we will see how the rug turns out but I have high hopes for it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members