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Rugs.comReviews 5,983

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
184
shipping
182
returns
62
quality
158
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
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Small Red Rugs
June 24, 2022

Great - just what I have been looking for - redoing my car & looking for small red rugs to line the carpeting.

Date of experience: June 24, 2022
Florida
1 review
0 helpful votes
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Another great experience
June 24, 2022

I ordered this item in a larger size a couple of years ago and wanted a matching smaller one. I was able to go directly to it and place my order easily and quickly.

Date of experience: June 24, 2022
California
1 review
0 helpful votes
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Excellent website
June 24, 2022

Easy website to navigate & great selection of contemporary rugs! Found just what I was looking for to remodel our family room.

Date of experience: June 24, 2022
Alabama
1 review
0 helpful votes
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Good experience
June 24, 2022

Good experience It was a easy and quick checkout. Thank you.

Date of experience: June 24, 2022
Colorado
1 review
0 helpful votes
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Review for rugs. Com
June 23, 2022

Good pictures to view with good value and great selection. Very easy checkout

Date of experience: June 23, 2022
Indiana
1 review
0 helpful votes
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First time customer
July 23, 2022

First order and too soon to review need to see product before I give a review.

Rugs.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 23, 2022
New Jersey
1 review
0 helpful votes
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Third rug purchase
June 23, 2022

I love rugs.com. I am on my third purchase because the first two were of such excellent quality. I love the ability to view the rug in your room.

Date of experience: June 23, 2022
Connecticut
1 review
0 helpful votes
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Rug purchase
June 23, 2022

My billing address is not the shipping address
And there was no place to add this on order

Date of experience: June 23, 2022
Michigan
1 review
0 helpful votes
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Quick and excellent
June 23, 2022

Fast and excellent all the information on me was in place I really never done this before and I was wondering if it would be a debacle but it was quick excellent and very organized no chaos and good for a person over 75 years old so I recommend this to anybody that's having trouble doing this kind of Technology can I hear an amen

Date of experience: June 23, 2022
New York
1 review
0 helpful votes
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Please make it easier to contact your company... phone number and address.

Date of experience: June 23, 2022
Virginia
1 review
0 helpful votes
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Love the 50% off sale
June 23, 2022

Easy to order love the previous rugs I have ordered

Date of experience: June 23, 2022
Florida
1 review
0 helpful votes
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Ordering a rug
June 23, 2022

Great pictures, lots of rug sizes and easy to make the order

Date of experience: June 23, 2022
New Jersey
2 reviews
0 helpful votes
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Easy purchase
June 23, 2022

Easy purchase
Visually clear
Shopping made simple and safe

Date of experience: June 23, 2022
New Jersey
1 review
0 helpful votes
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Ordering from Rug.com
June 23, 2022

It is very easy to order from Rugs.com I ordered a rug in the past, the quality was exactly what I expected and in came in a relatively short time. I am ordering my second carpet from them and would recommend this company to anyone interested in getting a carpet

Date of experience: June 23, 2022
Georgia
1 review
0 helpful votes
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Pretty good service
June 23, 2022

I had an adequate buying experience when browsing and looking at the other reviews. The payment was easy and fast.

Date of experience: June 23, 2022
Georgia
1 review
0 helpful votes
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Easy and Fun
June 22, 2022

Beautiful selections! Several reviews with real-life pictures. A plethora of size options. Great shopping all around.

Date of experience: June 22, 2022
Arizona
2 reviews
0 helpful votes
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Complet living room make over
June 22, 2022

I love these rugs. And e-sales is the best place to purchase the rugs you want.

Date of experience: June 22, 2022
Georgia
1 review
0 helpful votes
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Love this site!
June 22, 2022

I love all of the options and tools on this site, especially the "See this in my room" feature.

Date of experience: June 22, 2022
Texas
1 review
0 helpful votes
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Great value
June 22, 2022

Website was very easy to navigate. Great prices on rugs. Easy transaction

Date of experience: June 22, 2022
California
2 reviews
0 helpful votes
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Perfect
June 22, 2022

Quick and easy purchase. Looked at a great selection and picked what i wanted!

Date of experience: June 22, 2022