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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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We were so excited about how quickly it came! The rug is beautiful, the pad is awesome, it's just perfect!
Fast shipping time, exactly as described. I highly recommend Rugs.com
I love my first two so much, I ordered a third!
Received my rug super fast. Just Love it! It's well made and u am buying more! Just and have wood floor. And it Just makes my living room copy and pops with color!
Even though I accidentally put the wrong address number on my order, it still reached me.
Purchase, shipping and delivery experience all good and seamless. Love the rug it is a little thin and will get a pad for underneath it.
I ordered a rug too large for the space I was using it in, but only recently realized since I waited a few months to open and lay it out. Although my 30 day refund had passed, I called customer service and was able to receive a return label with a restocking fee before I ordered the correct size. Thanks to Gin she was very helpful with resolving my issue.
I have ordered multiple rugs from Rugs.com and love them all! I thought they might be cheap looking because of the great price, but they beautiful.
I would highly recommend Rugs.com!
The beautiful shag rug I purchased is absolutely perfect! It's of excellent quality...much better than I expected at the price. Would definitely buy from Rugs.com again.
I needed a specific color rug for my living room and it had to be round. I had looked in several stores and online and didn't find anything until rugs.com. The rug was in the price range I wanted to spend, it was delivered faster than I expected and it looks just like the picture. Perfect addition to my home.
It is great! It looks just like the picture. It arrived on time. The only thing I have had to do is put some chairs on each end to help it lay flat after being rolled up.
GOOD QUality great price,s very fast we ordered our Rugs for our bedroom and they look great then we ordered some for our kitchen. And they also look great to now next it will be for my bathroom that's Rugs.com
We order what ever we need from wayfair it has good Quality and very Reasonable price,s we put in the order and. Bam it here before you know it. Thank you wayfair
First order from Rugs.com. Items arrived promptly. Items will be used in high traffic basement rec room so I ordered reasonably priced items. Pleasantly surprised that items were of such high quality for price paid. Unpacking instructions absolutely first rate. So impressed, I ordered another item. If these items are as durable as they seem, I'll definitely be ordering more.
I wanted a very muted, purple/gray color and was very happy with my rug. The picture captured the actual color. It wasn't an "easter" lavender. The rug was delivered really fast!
The site was very easy to navigate. When I called customer service with a question the rep was professional, polite and knowledgeable.
Love the rug! Pretty colors - great runner for our bathroom. Fast shipping and great value!
The rug we ordered came quickly and is a good quality! We are hard on our rugs so we'll how it holds up over time, but so far we like it!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members