Royaura

The shirts I spent good money on the shirts; It was nothing that looked like in the web-site! It was misrepresentation! Delivery time was a snails pace! I got billed prior to receiving the items; which I was not happy about. If you want to give your hard earned money away; try drinking or pot! It is a much better than throwing your money away with these on line bandits! You have been warned!

I continue to have good experiences with their customer service. I have bought dozens of shirts through this website and love them all. Prices are fair and reasonable. Products are unique, stylish, and well constructed. Shirts are rarely found on other, cheaper websites. Want to be one of a kind? Try their shirts and see how many compliments you get - no kidding! Orders ship within one to two weeks. Orders arrive one to two weeks after shipping from origin. Wait time for your order is usually three weeks to one month due to distance between China and the US.

Never received my order and would not answer any of my emails. Have copies of all my effect of trying to contact this company. Called credit card company dispute charges waited until today to give them another day to respond either by email or text back from one I received from them for more sales.

I live in a hot climate. These loose fitting shirts are comfortable. Even better if you need to conceal a legally carried firearm!

Received my orders in good condition and I am generally pleased with my multiple purchases. On shirt arrived too small for me, but my grandson loves it. Pants arrived too small, but fit my granddaughter. Not the highest quality, but worth the price paid.

I ordered a holiday shirt on 11/08 at 15:00 for a party and spent extra money for the express shipping to be sent 3 to 7 days. The party is today and it is the 18th and still no shirt. The tracking number does not even show any status and the confirmation email said shipping immediately. That was a waste of $37.00.

I thought I was ordering this gorgeous woven hoodie. What I got was a hoodie with the weaving printed on it, and it was shiny and silky. I will never wear it. The tracking number I have cannot be found, and in order to track the product, I had to download a package tracker which hijacked my browser. I want to return it, but it seems that I have to create an account, and find my package using the tracking number I was given. The tracking number cannot be found. I think that I am SOL. Grrr...

Ill keep this post up to date. I ordered 2 shirts and a pair of shorts. Arrived in about 10 days. I normally buy 2x but ordered a 3x shirt and 3x shorts because their chart said 3x shorts would fit a 48" waist. The 3x shirts are tight and not an ordinary 3x. The 3x shorts are not even close to 3x. So I sent an email today, 27 June to Royaura support telling them I want to return the shorts. Ill let you know what happens. If you buy something, you should consider ordering several sizes larger than you usually would buy.

Stated that 79.00 is required for free shipping had 81.00 before taxes and charged 18.00 shipping at checkout on order.

Ordered shirts WEEKS ago. All it says I'd processing. The one shirt that days shipped has no tracking. Terrible service

The "Hawaiian" shirts are cheap polyester garbage. There is not even a tag on the shirt where it is made or what it is made from.

The shopping and purchase was good experience but I was unaware that the product was coming Asia. It took one month to receive the product and it was as it was described.

Support email is invalid! Poor Quality. These shirts are made for very tiny people and are not true to size. When I put the shirt on I felt it was going to rip apart like Hulk was mad! Another deceptive Chinese company. Product description of shirt specifically stated "cotton linen". This shirt is NOT cotton linen at all. You can tell by the feel of the fabric, plus the care label stated 100% polyester! Sleeves are extremely short. Shoulder and chest material is not to size. Basically a cheap, bad product made in china for profit not comfort or use.

Returned most of the order and still waiting for my refund. Was tole I would get one and was also told the amount and that they had received the return. The refund was made and then taken back the next day. I am also reporting them to the USPS for postal and wire fraud!
They told me that a refund to Pay-Pal takes 48 hours but a refund to a credit card, this one is from their web site, We will process the refund within a week after receiving your return package. Then when talking to Customer Service they tell you 20 - 20 days and then again on their site they say may take as long as 3 weeks. WTF, 3 weeks to plug in a number as give a refund!

Suggestion don't buy from here as material is bad, cut is bad and you will have problems getting a refund! But then this business is based in china and like all other oriental businesses they rip you off and you are always wrong and they are always right. Very bad business practice! And unethical but then again when have the chinese ever been ethical?

I HAVE SCREEN SHOTS of $21 price that CHANGE to $26 at check out.
I'LL WAIT FOR ROYAURA to contact me to fix this.
Thank you.
Bruce

Devilries are weeks late. Zero tracking times for deliveries. Material is a scam - serious shrinking following gentle wash in cold water. Will never patronise this scam outfit. Warning - if you order this product, do so for two sizes larger. Most disappointing organisation.

Have not got order of my t shirt. Bought it almost 4 weeks. They already took my money. I want to know where is my shirt.

I have gotten maybe 10 shirts so far, Fathers day, Christmas, Birthdays, and have been completely satisfied. My boy friend always gets compliments on how different the shirts are from store bought. Love the material, the price and the great selection for every Holiday, or event we go to.
Rose B

I ordered well in time for my holiday only to learn they did not have some of the items ordered and they could not deliver so I had to cancel the order

When I ordered my shirts, they came with a fowl odor and were two sizes too small with stains. The first sign was that it took 3 weeks to ship (tells me it's China). Customer service? Forget it - horrible and combative. They try and persuade you to not return and play hardball (negotiating) such returns. You can even see by a simple Google Search that they just have a shell office here and run $#*!ty products into the USA. Just god awful all the way around!

I clicked too fast and ordered the wrong size. I sent an email asking to change the size and was quickly answered by email with the problem solved!

I ordered two shirts from this company, in their notes they mention processing orders takes about 2-3 days, shipping 3-5 days. One of the shirts cam within the week of my ordering it. The second shirt never came after three weeks. Online status kept saying the order was "processing". I sent a complaint and they sent me a note saying they were asking the warehouse to expedite my order and then gave me a 15% discount on my next order. Over a month later the status for that one shirt still said "processing". I sent another message demanding to know what was going on. They wrote back that they were refunding my money for that shirt because they had run out of stock. Mind you, I had to write toast what the heck was going on. I will never order from Royaura again.

The shirt I bought was a 4x so if that's what you normally were go with it. Only downside is there really isn't a good sizing chart for shirts or shorts. I was so happy I placed an order for three more shirts and a pair of shorts

Ordered goods that were NOT AS ADVERTISED
Sent them back...received full refund.cost 25.00 to return