RoyauraReviews 231

As of yet, I have not received my purchase. It's been more than a month.
I will be asking for my money back soon.
If this product is being shipped by USPS, it should state that on the website.

This company is incapable of creating and selling shirts with consistent sizing. I ordered 3 shirts in my normal "Large" size - only one fit, and I had to return the others because they were WAY BIG! Considering shipping costs (both ways), the one shirt that fit cost me a fortune! Then I saw an ad for other Royaura shirts I liked. So I order both in "Medium" hoping these might somehow fit. Received them and they were HUGE, like tents, despite their "Medium" sizing. I am 6-0,200 pounds with broad shoulders and a 32" waist, 17" arms. Haven't worn anything labeled "Medium" since my teen years - "Large" is my size. Complained and once again was forced to pay return shipping costs. This time NOTHING I ordered fit, despite every effort to make suitable adjustments. PLUS one shirt was really ugly, muddy colors that looked nothing like their ad - obviously the photo had been digitally altered. Don't bother. You will lose money and most surely end up disappointed.

I've been a fan of Royaura's shirts (and hate to admit I still am), I have many. They had good prices and I get tons of compliments. 2 pairs of pants and two shirts were not up to snuff, and they gave partial credit on those (better than paying to ship back). But this past fall I ordered 3 Jackets of various alleged warmth and weather-protection levels. What i got was 3 misfits. The most expensive, premium jacket was smaller than a child's medium (I'm very large adult and can barely get 1 arm into the thing). The middle-priced one came in a too-small women's color and model (eg baby-blue and buttons and zipper on the wrong side). The third item was not the color ordered, but sort-of fits. If it were only the last item I would still be doing business with Royaura. I went thru their return process THREE TIMES and got NO response. I sent emails, as I had 2 personal shoppers but got no responses there, either. While they are a Hong Kong-based company their English is excellent, so that would not have been a problem. I have entered complaints on other rating sites and they respond as if they are just hearing this for the first time and want to help thru their site. They've done nothing when I've made further attempts at direct contact, so this is Deception.

SCAM‼NÃO COMPREM DESTA EMPRESA ‼‼‼‼
NÃO COMPREM DESTA EMPRESA ‼‼‼‼
ELES FICAM COM O DINHEIRO E NÃO ENVIAM NADA.
ELES SE APRESENTAM TAMBÉM COMO homedress shop e também Royaura AS REDES SOCIAIS NO SITE SÃO MEROS DESENHOS E SE CLIKAS NOS DESENHOS NÃO VAI DAR A LADO NENHUM PURO SCAM‼.
ASTÃO A FICAR MILIONÁRIOS A NOSSA CUSTA E NINGUÉM MANDA I SITE ABAIXO?!?
NÃO RESPONDEM DURANTE MUITO TEMPO E QUANDO O FIZERAM POR MUITA INSISTÊNCIA MINHA DISSERAM QUE DEIXARAM A MINHA ENCOMENDA TALVEZ A ALGUM VIZINHO OU FAMILIAR COMO?SE NEM ME PEDIRAM AUTORIZAÇÃO PARA FAZÊ-LO?…

MODOS OPERAMDIS da homedress shop (Royaura)
1.Fazes a compra
2.Enviam um e-mail todo mal escrito que receberam o dinheiro
3.Não vais ouvir mais nada durante 1 mês
4.Vais tentar contatar muitas vezes através do email homedress shop
5.Vão responder depois de muita insistência
6.Enviam te um desenho de um trak que recebeste a encomenda repetidamente
7.Vais insistir que não porque de fato não recebeste e eles respondem sempre que recebeste que deve ser o teu vizinho ou familiar que tem a tua encomenda
8.Ficas sem dinheiro sem a roupa que tanto querias e por último senti me uma tola porque confiaste numa empresa que faz scam com todos e ficas com uma crise de nervos.
Sandra Fernandes
Portugal
Date of experience: December 27,2024

Deeply disappointed. Took a month to get what I ordered. Tracking was clearly bogus. What I ordered looked plush and warm. What I got was a thin sweater that, when held up allowed light to pass right through. Cheap, cheesy. What I saw was Saks 5th Avenue. What I got was Ross Dress for Less. I'm certain that Royaura will respond to this with some canned response in Americanese about how they're "caught off guard". Trust me, they're not. Heed these reviews- save time and

I purchased two shirts from Royaura and actually have no complaints about them.
However, I then went back to their website to see if I might be interested in purchasing something else and discovered multiple items with Pro-Donald Trump, Pro-Republican Party and anti-Democratic Party logos and not one item with Anti-Trump, anti-Republican Party or Pro-Democratic Party logos.
I am a 27-year U.S. Army retiree with combat-related PTSD (70% disability) who has also been a registered Democrat for over 20 years.
The most insulting are items with the logo describing Post Traumatic Stress disease or PTSD as "Pretty Tired of Stupid Democrats". I see these items as a personal attack on myself and all veterans who suffer from PTSD who are Democrats, especially in this election year.
I have written directly to the company, requesting that those items either be removed or that they create similar items that have anti-Trump and anti-Republican Party logos. No action has been taken by them.
The Pro-Donald Trump, Pro-Republican Party and anti-Democratic Party items are still being sold and no Anti-Trump, anti-Republican Party or Pro-Democratic Party have been made available to purchase.

Don't waste your time or money. Impossible to process a return. They do not respond to requests for returns. They only blast you with ads.

This is bull $#*!, give me my God Damm shirts. Tried to go to a wedding with the shirts ordered. Never HAPPENED

Vintage Face print, Has red spot, discoloration on the front. Customer service is no help replacing shirt

I ordered well in time for my holiday only to learn they did not have some of the items ordered and they could not deliver so I had to cancel the order

I continue to have good experiences with their customer service. I have bought dozens of shirts through this website and love them all. Prices are fair and reasonable. Products are unique, stylish, and well constructed. Shirts are rarely found on other, cheaper websites. Want to be one of a kind? Try their shirts and see how many compliments you get - no kidding! Orders ship within one to two weeks. Orders arrive one to two weeks after shipping from origin. Wait time for your order is usually three weeks to one month due to distance between China and the US.

I live in a hot climate. These loose fitting shirts are comfortable. Even better if you need to conceal a legally carried firearm!

I ordered 2 shirts (DHDDF******* & DHDDF*******) on 3-3-24 express delivery, it's 3-28-24 and I have not received my shirts. I can't even get any up dates on shipping... Where are the shirts?

The description of the shirts are somewhat accurate on the website. The shirts do wash up well. However trying to return a shirt is a real pain. They seem to want you to cover the cost, which can be half the cost of the shirt. Since it's such a hassle I am donating the shirt to not profit and will take the deduction. I don't think I will buy from them again.

Pic on website showed a waffle weave texture with bright high-contrast colors. What I received was a flat matte fabric, similar to a cheap bedsheet with a print. There was no texture. Heavily edited pictures on this website. If you do buy from them, make sure it's paypal or some other means of getting your money back. You likely won't be happy, shirt is junk. The one on the website shows a lot of white -- quite a bit different than what I got. If you can imagine the texture of a clearance type bed sheet from a big box W*mart type store, that would be the fabric. Very low thread count. Nothing good to say about it. Website 24/7 chat feature - of course didn't work, no one available so I opened a dispute with PayPal.

The shirts I spent good money on the shirts; It was nothing that looked like in the web-site! It was misrepresentation! Delivery time was a snails pace! I got billed prior to receiving the items; which I was not happy about. If you want to give your hard earned money away; try drinking or pot! It is a much better than throwing your money away with these on line bandits! You have been warned!

Stated that 79.00 is required for free shipping had 81.00 before taxes and charged 18.00 shipping at checkout on order.