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RotitaReviews 10,401

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,463
value
1,406
shipping
1,419
returns
1,306
quality
1,393
This company does not typically respond to reviews
New York
1 review
0 helpful votes
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Become My Favorite
September 6, 2015

I have to say I am super satisfied with the jumpsuit, this item can perfect hide the weakness of my figure and it surely become my favorite. Maybe next time I should buy some jewellery on Rotita to match this perfect chothes!

Date of experience: September 6, 2015
California
1 review
0 helpful votes
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Sexy and Fashion
September 6, 2015

I bought the two piece dresses for my coming vocation to the beach, I can almost wear it in any occasion. The dress is so colorful and I love it!

Date of experience: September 6, 2015
Utah
1 review
3 helpful votes
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I purchased a swimming suit through them followed the size guidelines and spoke with someone who told me it should fit. I waited 2 weeks until I got the product and when I got it and opened it, it was so tiny it would not fit my 4 year old niece. I tried for days to get the return address and get my money back. I was asked over and over again if I followed the size chart. I told them yes over and over and over again. Then they told me that I would be responsible for the shipping back to china and it is really expensive and not worth my time. Completely ignoring my question which was the address to ship it back. Then they told me they would reimburse me 30% of the cost then it was 60% and I could keep the product. That was 3 days ago and I have yet to hear another word from them. This is the worst customer service I have ever dealt with and I have ordered alot of things online. I do not reccomend them to ANYONE it is a complete scam and not worth the money or the time!

Date of experience: September 5, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com

South Dakota
1 review
0 helpful votes
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I really like this top
September 5, 2015

I really like this top. It's very much like the picture but the seams around the shoulders were sort of loose when I got it, but you don't really notice it. It's very light and comfortable to wear :)

Date of experience: September 5, 2015
South Dakota
1 review
0 helpful votes
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I can’t wait to wear it outside!
September 5, 2015

I love this jumpsuit! It looks just like the picture and fits just like it... It falls right below the ankle so as long as you wear heels, it won't look awkward. I can't wait to wear it outside!

Date of experience: September 5, 2015
South Dakota
1 review
0 helpful votes
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Great Dress!
September 5, 2015

Great Dress! Excellent prices and great quality. It's crazy how nice this stuff is. I highly recommend it. This website is absolutely great. I love this dress because it fits so well on me. It looks great. Can’t tell it was so inexpensive!

Date of experience: September 5, 2015
Italy
1 review
0 helpful votes
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Fast shipping
September 5, 2015

The dress arrived yesterday that is earlier than expected. It looks so comfortable. I was really happy and satisfied! Thank you very much!

Date of experience: September 5, 2015
Washington
1 review
0 helpful votes
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Beautiful Dress
September 5, 2015

Very pleased with the quality, I plan to wear it on my friend's wedding. The quality is much better than I expectedsince the dress is so cheap. But the delivery is a bit slow. Planning to buy some jewellery on this website to mach my dress.

Date of experience: September 5, 2015
Washington
1 review
0 helpful votes
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A Good Present
September 5, 2015

I bought it as a birthday gift for my mom. She loves it! Both the price and the quality is satisfying. I plan to buy some other things in the future. The divery is also very fast. Maybe in the future I can bought the festival presents on this website.

Date of experience: September 5, 2015
California
1 review
0 helpful votes
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Super Cute Necklace
September 5, 2015

I bought the necklace to match one of my evening dress, which I also bought on Rosewe. It surprised me again! The length is very suitable, the quality is satisfying, the most important thing is that its price is very low. Immediately my dress looks more beautiful.

Date of experience: September 5, 2015
California
1 review
0 helpful votes
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Love love love the dress
September 5, 2015

Love love love the dress. The dress fits me perfectly, the chiffon top didn't be saw through at all, and the skirt's print just hit my point. The only pity is that the shippment is a little bit longer.

Date of experience: September 5, 2015
South Dakota
1 review
1 helpful vote
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Dress is exactly worthy to buy
September 5, 2015

I have to claim that the dress is exactly worthy to buy, even the details of the dress are perfect. I just can't believe that the dress only cost me $14. And I will definitly buy again

Date of experience: September 5, 2015
South Dakota
1 review
1 helpful vote
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Love it very much
September 5, 2015

My bf bought me the dress as a gift. Love it very much. The quality is rather good too.

Date of experience: September 5, 2015
South Dakota
1 review
2 helpful votes
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Great, high quality dress
September 5, 2015

Good lace material, purchased a medium and LOVE! It does cut right to the very sides of the breast. I love everything about this dress!

Date of experience: September 5, 2015
South Dakota
1 review
0 helpful votes
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"Bought this in a size small. If this came in xs, there would have been no need to tailor. My measurements are 31'24'34'.

Judging from the Rotita size chart, I suspected I would need to tailor the bust and waist. Which indeed I had to. Tailoring in this manner was essential for the sleeves to be cap sleeves. If I hadn't tailored, the dress would have been a regular loose fitting sleeveless dress, as the neckline would have had to sit round as opposed to boat. I stitched it myself, turned it inside out and took it in by an inch on either side by following the regular stitching, from under the arms, all the way to the waist and tapered to the hips. Afterwards, I got the perfect boat neckline and cap sleeves.

The dress is well made. Lace and lining are properly stitched, no kinks, no bulges, no faults.
"

Date of experience: September 5, 2015
Missouri
1 review
4 helpful votes
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Dresses
September 4, 2015

I ordered two dresses and they received my money August 12th 2015 and this is September 4th 2015 and I still have not received my merchandise

Date of experience: September 4, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com

Louisiana
1 review
7 helpful votes
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Horrible quality, received a completely different dress than the one in the picture

Date of experience: September 3, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, could u plz send the pic about your items you received to us? And we will try our best to help you solve the problem.
You can contact us free in this link: http://www.rotita.com/support.php

New York
1 review
6 helpful votes
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I placed an order last Saturday and paid for the express shipping. I received an email saying it was shipped DHL. I called DHL and they said the package hasn't been picked up. There is no way of contacting this company "Rotita". I've sent several emails and no response. I needed this package no later than tomorrow and I have no way of finding out where the package is. No contact number nowhere!

Date of experience: September 3, 2015
Missouri
2 reviews
10 helpful votes
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Rotita.com is Terrible
September 2, 2015

I will never order from them again. They cancelled my order and didn't tell me. I was just waiting for the items to arrive when I checked my online account. They never sent an email to let me know my order was cancelled and they supposedly gave me store credit instead of giving me my money back. They gave me store credit because THEY cancelled my order. I didn't cancel it, I wanted the items. AND they never communicated with me to tell me any of this. Then when I said I wanted the order they said to use your store credits. There is no easy way to reach your store credits on the site. I said I would like my original order please just send it. They are refusing to give me my order and they are holding my money hostage. Terrible customer service. Terrible site. NOT. WORTH. IT.

Date of experience: September 2, 2015
Washington
1 review
0 helpful votes
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Vintage Scoop Neck Dress
September 2, 2015

I absolutely LOVE this dress, the fit was great and I didn't realize that it comes with a cute little sash with two buttons that add a nice detail to the dress. Watch the measurements so that you get the right size!

Date of experience: September 2, 2015