Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
I have to say I am super satisfied with the jumpsuit, this item can perfect hide the weakness of my figure and it surely become my favorite. Maybe next time I should buy some jewellery on Rotita to match this perfect chothes!
I bought the two piece dresses for my coming vocation to the beach, I can almost wear it in any occasion. The dress is so colorful and I love it!
I purchased a swimming suit through them followed the size guidelines and spoke with someone who told me it should fit. I waited 2 weeks until I got the product and when I got it and opened it, it was so tiny it would not fit my 4 year old niece. I tried for days to get the return address and get my money back. I was asked over and over again if I followed the size chart. I told them yes over and over and over again. Then they told me that I would be responsible for the shipping back to china and it is really expensive and not worth my time. Completely ignoring my question which was the address to ship it back. Then they told me they would reimburse me 30% of the cost then it was 60% and I could keep the product. That was 3 days ago and I have yet to hear another word from them. This is the worst customer service I have ever dealt with and I have ordered alot of things online. I do not reccomend them to ANYONE it is a complete scam and not worth the money or the time!
I really like this top. It's very much like the picture but the seams around the shoulders were sort of loose when I got it, but you don't really notice it. It's very light and comfortable to wear :)
I love this jumpsuit! It looks just like the picture and fits just like it... It falls right below the ankle so as long as you wear heels, it won't look awkward. I can't wait to wear it outside!
Great Dress! Excellent prices and great quality. It's crazy how nice this stuff is. I highly recommend it. This website is absolutely great. I love this dress because it fits so well on me. It looks great. Can’t tell it was so inexpensive!
The dress arrived yesterday that is earlier than expected. It looks so comfortable. I was really happy and satisfied! Thank you very much!
Very pleased with the quality, I plan to wear it on my friend's wedding. The quality is much better than I expectedsince the dress is so cheap. But the delivery is a bit slow. Planning to buy some jewellery on this website to mach my dress.
I bought it as a birthday gift for my mom. She loves it! Both the price and the quality is satisfying. I plan to buy some other things in the future. The divery is also very fast. Maybe in the future I can bought the festival presents on this website.
I bought the necklace to match one of my evening dress, which I also bought on Rosewe. It surprised me again! The length is very suitable, the quality is satisfying, the most important thing is that its price is very low. Immediately my dress looks more beautiful.
Love love love the dress. The dress fits me perfectly, the chiffon top didn't be saw through at all, and the skirt's print just hit my point. The only pity is that the shippment is a little bit longer.
I have to claim that the dress is exactly worthy to buy, even the details of the dress are perfect. I just can't believe that the dress only cost me $14. And I will definitly buy again
My bf bought me the dress as a gift. Love it very much. The quality is rather good too.
Good lace material, purchased a medium and LOVE! It does cut right to the very sides of the breast. I love everything about this dress!
"Bought this in a size small. If this came in xs, there would have been no need to tailor. My measurements are 31'24'34'.
Judging from the Rotita size chart, I suspected I would need to tailor the bust and waist. Which indeed I had to. Tailoring in this manner was essential for the sleeves to be cap sleeves. If I hadn't tailored, the dress would have been a regular loose fitting sleeveless dress, as the neckline would have had to sit round as opposed to boat. I stitched it myself, turned it inside out and took it in by an inch on either side by following the regular stitching, from under the arms, all the way to the waist and tapered to the hips. Afterwards, I got the perfect boat neckline and cap sleeves.
The dress is well made. Lace and lining are properly stitched, no kinks, no bulges, no faults.
"
I ordered two dresses and they received my money August 12th 2015 and this is September 4th 2015 and I still have not received my merchandise
Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com
Horrible quality, received a completely different dress than the one in the picture
Dear:
Hi, there, could u plz send the pic about your items you received to us? And we will try our best to help you solve the problem.
You can contact us free in this link: http://www.rotita.com/support.php
I placed an order last Saturday and paid for the express shipping. I received an email saying it was shipped DHL. I called DHL and they said the package hasn't been picked up. There is no way of contacting this company "Rotita". I've sent several emails and no response. I needed this package no later than tomorrow and I have no way of finding out where the package is. No contact number nowhere!
I will never order from them again. They cancelled my order and didn't tell me. I was just waiting for the items to arrive when I checked my online account. They never sent an email to let me know my order was cancelled and they supposedly gave me store credit instead of giving me my money back. They gave me store credit because THEY cancelled my order. I didn't cancel it, I wanted the items. AND they never communicated with me to tell me any of this. Then when I said I wanted the order they said to use your store credits. There is no easy way to reach your store credits on the site. I said I would like my original order please just send it. They are refusing to give me my order and they are holding my money hostage. Terrible customer service. Terrible site. NOT. WORTH. IT.
I absolutely LOVE this dress, the fit was great and I didn't realize that it comes with a cute little sash with two buttons that add a nice detail to the dress. Watch the measurements so that you get the right size!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com