business logo of Rotita

RotitaReviews 10,400

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,463
value
1,406
shipping
1,419
returns
1,306
quality
1,393
This company does not typically respond to reviews
District of Columbia
2 reviews
0 helpful votes
Follow Letrale H.
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They are as Described
September 6, 2015

I ordered several items from Rotita.com, the items arrived on time as listed on the site and the size was as described. The price was amazing. I was very pleased with the online shoping experiance from this site.

Date of experience: September 6, 2015
Washington
1 review
0 helpful votes
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Impressive
September 6, 2015

I have made 3 orders on this site so far, never have problems with the shipping of my products, I received them on time. The size guide on the site is a big help for me. Their products are in Asian size, usually run smaller than ours, so I chose a larger size and they fitted perfectly. I told my friends about the site and they are now using it too.

Date of experience: September 6, 2015
Washington
1 review
0 helpful votes
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Fast shipping!
September 6, 2015

Very happy with my first order. I chose expedited shipping, they shipped my order through DHL, only took 4 days to arrive. Amazed at how quickly it was delivered! Thanks Rotita. I will order more soon.

Date of experience: September 6, 2015
New York
1 review
0 helpful votes
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Love Rotita
September 6, 2015

I’m satisfied with my orders, the products are of good quality and consistent with the descriptions and the customer service is very professional.

Date of experience: September 6, 2015
Washington
1 review
0 helpful votes
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A wonderful place to shop!
September 6, 2015

They have a lot of wonderful items at really low prices. I am in the U. S and they ship from China so I do have a bit of a wait for getting items but they always get here in perfect condition and for those prices, it's worth the wait. I look forward to ordering with them again.

Date of experience: September 6, 2015
Washington
1 review
1 helpful vote
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Great online shop!
September 6, 2015

They have great customer service and quality of their items is pretty good. Sometimes it is not perfect, but it is worth the price you pay. I love the clothes here! If you are looking for good dresses at affordable price, rotita.com is the place where you can find this. I'll definitely recommend it this website!

Date of experience: September 6, 2015
Washington
1 review
0 helpful votes
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Terrific customer service
September 6, 2015

I highly recommend this site and the customer service team in right on point! Their staff are extremely friendly and provide quick responses (usually takes a day), and one thing I greatly appreciate is their effort to ensure I am a happy and satisfied customer.

Date of experience: September 6, 2015
Washington
1 review
0 helpful votes
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Satisfied with the customer service!
September 6, 2015

I bought several items on this site. I am amazed at how quickly and efficiently they respond and how informative their answers are! Their customer service is really good, they try their best to solve whatever problem you may have, and they're very kind! Highly recommended!

Date of experience: September 6, 2015
Washington
1 review
0 helpful votes
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I really love this sweater. I wear it with black skinny jeans and flats to dress it up or old jeans and converse to dress it down. I wanted it to be baggy but it fits normally, so order larger than you'd think to get the correct size. Nice and warm! The details just show enough to add feature to the style. Super great fit and true to description in sale advertisement. Love it

Date of experience: September 6, 2015
Washington
1 review
0 helpful votes
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This Sweater is Extremely Warm.
September 6, 2015

This sweater is extremely warm. Its material is not as sturdy as I would have liked. Upon receipt I noticed the hem was coming loose. I fixed the small nicks, but I found that it was the instability of the material. Nevertheless, the sweater fits really well and is warm enough to wear in cold (about 40 degrees) weather. I purchased this sweater so that I wouldn't have to wear a coat while driving. It definitely fulfills this purpose.

Date of experience: September 6, 2015
Washington
1 review
0 helpful votes
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Nice Material
September 6, 2015

Love this sweater! I get so many compliments on it. I wear it for both business and casual wear. So glad I ordered this. This was fast shipping, and I was delighted when I tried this on, it is very nice material, and is so stylish. I would recommend this it would be good for early spring or late fall. I just love it!

Date of experience: September 6, 2015
Norway
1 review
0 helpful votes
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Good Quality
September 6, 2015

A great Cardigan and it took over a week to receive it. I love this cardigan; it goes well with most things. I have gotten so many compliments on it. Great for any occasion. Very cute highly recommended, very good quality.

Date of experience: September 6, 2015
Canada
1 review
0 helpful votes
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I really loved everything I ordered.
September 6, 2015

I really loved everything I ordered. The dresses are quite short, but then again I'm 5'10" so every dress is short. I ordered a medium in everything, and the loose dresses fit great. The tight ones were a little too small so I needed to return them. The service was great and they made everything really easy. I will order from them again.

Date of experience: September 6, 2015
Canada
1 review
1 helpful vote
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I love the site so much
September 6, 2015

Yes, some things can be bit expensive for what they are, but you don't buy those things, you get the things that are priced well for what they are. Anyway, I got a really sexy bathing suit and I'm living in France and wanted it for a month from now at least when I visit Cannes, but it said international shipping could take about 3-4 weeks. The suit came in less than a week shipped now I can have it for a trip I'm leaving for this weekend! I am so impressed with how quickly it came especially after the 3-4 week warning. In addition, I didn't have to pay duties or any other charges. The suit fits great too, even though you have to choose one size for the whole thing. Very impressed with the service, quality (for what it is), and fit. I know others have had problems but I wonder if expectations were a little high?

Date of experience: September 6, 2015
Canada
1 review
1 helpful vote
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I recently ordered from rotita and let me tell you, the experience was great. The website was easy to navigate and the shopping cart options were simple and very similar to other websites I am used to using. Even my not-so-tech-savvy girlfriend figured it out! After I ordered, the shipping process was pretty seamless. I was up to date with all of the necessary information to anticipate my order on time. I'd gladly use this company again and recommend it to others! I normally do not write reviews, but when I do it is for a really good service and I am overall happy with the outcome of this transaction.

Date of experience: September 6, 2015
California
1 review
0 helpful votes
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Very Good Product and samrt site
September 6, 2015

I had such an amazing experience my order complete in Right times and every product is very good and service was excellent my sweet girl friend like her dresses and my Cotton T-Shirts. Thanks for good service.

Date of experience: September 6, 2015
Arizona
1 review
0 helpful votes
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Such a wonderful experience
September 6, 2015

I had an awesome experience ordering from rotita. I needed a ring to match a dress that I had purchased. I found the perfect pair and knew that I had to order it. The site is very easy to use and maneuver, checking out was a breeze. The ring came within the estimated delivery date. I honestly have no complaints to say about this company; only good things. I will definitely be ordering from rotita in the future.

Date of experience: September 6, 2015
Ireland
1 review
0 helpful votes
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Really amazing online shopping site!
September 6, 2015

I bought a blue pockets slim crop pants from rotita. The ordering process at this online store is very simple. Everything is easy and if you have some concerns, its customer service is always available to answer your entire question. I found an awesome site where you can find many items at great prices as well as the quality of the items. I am really

Date of experience: September 6, 2015
Arizona
1 review
0 helpful votes
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I ordered the " T-Shirt Dress" from rotita.com. Ordering went very easy and shortly after ordering I received the receipt in my email. Within time I received my order. What I like most about rotita.com is the price / quality ratio. You get pretty good quality for a low price. And by quality I don't mean only their clothing. But their customer service too. I emailed them, because I had a question about sizes etc.

Date of experience: September 6, 2015
Portugal
1 review
0 helpful votes
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"I suddenly brought a dress for my girl friend. She loves it.
And then I show her the site and she expressed her love for me.
If you are looking for something really good, then come go there for a shopping.
I will come for it again. :)"

Date of experience: September 6, 2015