From the business
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
Customer service was excellent as all my parcels were delivered on time and any queries I may have had were answered and my order came in good condition.
I have seen where a lot of people are asking about what sizes they should get. Yes the clothes are measured by Asian standards. But if you look at the product description and the size chart, you can choose perfect size.
The products there are always well made and low priced. They also have great customer service. They are quick to reply with questions and will try to make customer satisfaction as great as possible In addition, shipping comes quicker than usual.
I am very please with a timely response regarding an order I place one item was delayed. They responded quickly and assured me my missing order was being processed and was shortly on its way, meanwhile my order was received quickly in time mentioned and the product was very good quality.
I made an order with Rotita.com and choose the flat rate shipping and within one week i had received my order, this was my first time to make an order and i was surely not expecting the kind of service i received, customer service always answered my queries very fast
Sizes way too small despite following the website. Submitted a ticket. No reply. Tried to log on again and says wrong password. Tried many times to get a new password emailed and nothing arrives... therefor you cannot follow up the return of the item. Please read the return/refunds carefully before buying anything.
I have never ordered online and I am very happy with the dress that I have received. But it is just a little too long for me but all nice. Thank you again for the fantastic service.
Actually, I don't know it and it was bought by friend and we had not seen for one year. So grateful. The dress was the one that I had never tried on and so wonderful it was. Thanks, my dear!
The dress is beautiful and feels graceful on. The color is exactly as it looked online. I am really pleased with the dress and would happily order another.
They arrived today. I was so happy to fit the dresses and realized all my bridesmaids are looking gorgeous. I wish I had discovered this site earlier. I had bought my wedding dress offline but I see the same design here would have saved me 61 dollars including shipping. No regrets though as am preparing for my big day. Thanks for the service.
We loved the fact that this site accepted to customize our ten T-shirts to have same prints. They were cheap and stylish so we had a great fun day. One word for the customer service, "Thank you so much"
So stunning and exactly as the picture. The quality of workmanship was exquisite. Communication with the sales team was fast. The key is that when wearing it, so nice!
Thank you so much! Everything i had ordered arrived on time and it's beautiful, more beautiful than pictures and everything is BEAUTIFUL! And it fits perfectly. I love it!
So satisfied w/my dress! I was skeptical about ordering online but i am sure glad i did. It fit perfect. I customized my measurements and it fit perfect!
They have good products and always been quick to deliver the products that I order. The products are always in new condition. I highly recommend Rotita. Great deals! Great products! Quick delivery!
I can't even find words to describe how happy I am with my such a beautiful wedding dress! The dress is so gorgeous and well made, the fabric is great. LOVE IT SO MUCH!
First off it says shipping within 24 hours it took 3 weeks I have a special event and I ordered almost a month in advance and I still hadn't received it until yesterday and when I got it OMG IT WAS SMALL I ORDERED A 3XL AND IT FIT LIKE A SMEDIUM I CANT BELIEVE IT I READS THE REVIWS AND EVEN COMPARED MY US SIZE TO THERE SIZE CHART I WANT MY MONEY BACK AND THESE PEOPLE ARE RIP OFFS I CANT BELIEVE IT NOW I DONT HAVE ANYTHING TO WEAR TO MY EVENT!
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com
This dress is so cute and comfortable. It looks just like the picture! Just be careful about washing it because the stitching came undone. But I just stitched it back and now its fine. :) I love the dress its awesome and very beautiful.
I was looking for some cute shirts that were comfortable and loose for my pregnancy without having to buy actual maternity clothes. This shirt has a great silky feel to it and wears loose so I dont feel constricted. Great buy!
Another surprise! A nice dress that is true to size! Slightly different to what I expected as it doesn't have a waist. Belt is included! I didn't realise that but am glad that I bought another as the included belt is a bit too shiny for my liking. Overall, a nice dress that looks nice on! A good pick for Summer.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com