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RotitaReviews 10,400

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,463
value
1,406
shipping
1,419
returns
1,306
quality
1,393
This company does not typically respond to reviews
NL
1 review
0 helpful votes
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OMG THIS DRESS!
September 17, 2015

I had low expectations. It's so tough to buy a dress online. I am big busted and a larger girl. I would normally buy an XL. Because of the reviews, I went with the 3X. It's SO BEAUTIFUL. It's almost too roomy, but I'm going to keep it and order another color in the 2X. First of all, the pattern. Green with birds. I know it doesn't sound gorgeous, but it is just the coolest. Very retro and colorful and perfect with some heels and red lipstick. The cut is VERY flattering. I thought it might be tight on the belly but no. The flare is very flattering as well, and the skirt TWIRLS! Lace around the hem. The length is below the knee, but still somehow perfect. I love love this. Material has a stretch to it too.

Date of experience: September 16, 2015
Italy
1 review
0 helpful votes
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Best birthday gift for friend
September 17, 2015

I bought this for a friend, and she is a size 10 I think. It looks great on her and she loves it. I got a medium for her, and she is happy with it. I wanna buy one for myself later.

Date of experience: September 16, 2015
Italy
1 review
0 helpful votes
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Beautiful color dress
September 17, 2015

Dress fabric is very soft and light; The color blue is very bold and the other colors blend in perfectly. This dress is gorgeous and is a must have. I also can wear it when I go to the beach.

Date of experience: September 16, 2015
California
1 review
0 helpful votes
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Amazing surprise
September 17, 2015

Very nice good for beachwear cant wait to wear it. I was concerned about the fit being a plus size woman. But to my surprise it fit me perfectly. It does show more cleavage that I would normally show, but it is a perfect dress for date night with my husband, or a night out with the girls.

Date of experience: September 16, 2015
South Dakota
1 review
0 helpful votes
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Happy Online Shopping
September 17, 2015

So happy with my purchase! I luckily got a 5$ coupon and the dress is so cheap when I bought it. The delivery is a little slow for about 12days but the package is unbroken. The dress is stretchy so it fit me well, I have to say the dress is a good buy.

Date of experience: September 16, 2015
South Dakota
1 review
0 helpful votes
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A Must Have Clothes
September 17, 2015

This stylish T shirt is a must have, my daughter and me both got this item in different colors. We together wear these clothes when we went shopping and got a lot of compliments from people. Feel so cool to be a fashion mommy!

Date of experience: September 16, 2015
California
1 review
0 helpful votes
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Patient customer Service
September 17, 2015

The only issue is the way the fabric is a little thin. But the t shirt is soft and stylish. I have no idea about inches and centimeters and the customer service patiently solved my questions. Thank Rotita so much for the good service and the cheap price!

Date of experience: September 16, 2015
California
1 review
0 helpful votes
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Unique Design
September 17, 2015

The design is unique and it is well made. Love the answering speed of the customer service, they kindly answered all of my inquiries. And the color of the dress is my favorite. Hope next time there can be much more discount!

Date of experience: September 16, 2015
Washington
1 review
9 helpful votes
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Nothing Like the Pictures
September 15, 2015

I ordered one of their dresses and it looks nothing like the picture. Cheap, different colored fabrics and not even the same style cut as the picture. I think they are pulling the pictures of products from other website and trying to recreate the style. Return process is also a nightmare!

Date of experience: September 15, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com

GB
1 review
0 helpful votes
Follow Tara N.
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This was my 10th order from Rotita and I am so much satisfied with the products, service, support, time line everything. I will ask all other online shoppers to try this once, you will get a great experience. This website is simply awesome and quality of products also very very good. Thanks, Keep it up!

Date of experience: September 15, 2015
GB
1 review
0 helpful votes
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I really like Rotita!
September 15, 2015

There products are very reasonably priced and made of good quality materiel. I have been very impressed with the items that I have bought. The dress I ordered was delivered right on time and was in perfect condition. I received lots of compliments that night :) I would recommend Rotita to anyone who loves nice looking clothes at a discounted price.

Date of experience: September 15, 2015
GB
1 review
0 helpful votes
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Perfect.
September 15, 2015

This dress hides all the flaws! The top hangs loosely to hide my waist and my arms are covered just enough. This dress is on the short side but is classy enough to pull it off. Quality is good as well. The skirt has some stretch which makes the fit even better. My measurements match the size and so that's what I ordered and the fit was perfect.

Date of experience: September 15, 2015
GB
1 review
0 helpful votes
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I would order from them again
September 15, 2015

I got my sweater from them and I absolutely loved it! It was of great quality, and looked even better than the it did on the website. I would order from them again, and I would definitely recommend them to my friends.

Date of experience: September 15, 2015
GB
1 review
0 helpful votes
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Excellent product and service.
September 15, 2015

Ordered four bridesmaids dresses one of which was custom size, customer services contacted us to double check size as it was a very small dress which was good. Dresses arrived on time in wonderful condition, even better than expected. Well recommended, excellent product and service.

Date of experience: September 15, 2015
GB
1 review
0 helpful votes
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Wearing it feel really so beautiful!
September 15, 2015

This was my first time buying from this site and I just have to say that it was wonderful. The dress is gorgeous and I would definitely recommend to my friends. Wearing it feel really so beautiful!

Date of experience: September 15, 2015
GB
1 review
0 helpful votes
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I love this site so so much!
September 15, 2015

Wow! What an amazing way. I've got my perfect pants from Rotita with a reasonable price after many days of searching.

Date of experience: September 15, 2015
Malaysia
1 review
0 helpful votes
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Great Website
September 15, 2015

This website is great. The shipping time surprised me. I want to shop here regularly I will definitely be buying from Rotita for a long time, The prices can't be beat, I have been able to get great outfits for every occasion. Good Material, nice fit, clothes in fashion.

Date of experience: September 15, 2015
Illinois
1 review
6 helpful votes
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DO NOT ORDER FROM THEM, I ordered a simple maxi dress from them and when I received it ( weeks after my order) it was like a slip not a dress, and the size was about a XS not an XL worst company ever I'm glad I only spent $20! I bet the people giving great reviews are hired to do so. This site is the biggest scam ever!

Date of experience: September 14, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com

Germany
1 review
0 helpful votes
Follow Debra L.
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I haven't yet received the dress but I feel very satisfied knowing that I am buying an authentic dress for a special event. I found the helpline staff were very attentive about dress lengths and within a few hours I had managed to make the right choice. It has taken me weeks of trying on dresses and research and I hadn't yet settled on the right dress but with Rotita I could have chosen 5 dresses and been equally satisfied, I can't wait for the parcel to arrive now.

Date of experience: September 14, 2015
Singapore
1 review
0 helpful votes
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Elegant bracelet
September 14, 2015

I bought a bracelet with faux pearl decoration. It's so elegant and beautiful, just likes was for me. I got ton of compliments when I wore it to attend a party. Love it!

Date of experience: September 14, 2015