business logo of Rotita

RotitaReviews 10,400

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,463
value
1,406
shipping
1,419
returns
1,306
quality
1,393
This company does not typically respond to reviews
California
1 review
0 helpful votes
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Lovely ringLovely ring
September 19, 2015

So small and cute! The ring fit perfectly! This ring is adjustable which is great! It just liked the picture. It does has black rhinestones on it, very lovely flower shape design. I got a lot of compliments. Lovely ring.

Date of experience: September 18, 2015
Germany
1 review
0 helpful votes
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The fabric is a good quality
September 19, 2015

Honestly, this product is nice. The fabric is a good quality, not cheap feeling. Slightly stretchy. The large Size L fit me well. All in all, fits great... really nice fabric... doesn't feel or look cheap at all. Super cute!

Date of experience: September 18, 2015
Germany
1 review
0 helpful votes
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Highly recommended
September 19, 2015

Wow super cute dress. Much heavier, nicer cotton blend material than expected for price. I got tons of compliments. Medium fit great for me. Nothing falling out or too much cleavage, but does raise up the bust so you waist looks smaller -yeah!

Date of experience: September 18, 2015
Germany
1 review
0 helpful votes
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Such a Cute and Comfortable Dress!
September 19, 2015

This dress is so cute! It fits perfectly! It arrives very quickly (3 days) and didn't have many wrinkles, despite the small packaging. I would recommend a petticoat though, I think that the dress looks cute without it, but the petticoat really gives it the retro look that I am aiming for. The dress feels well made with quality fabric. I cannot wait to buy more styles.

Date of experience: September 18, 2015
Germany
1 review
0 helpful votes
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Amazing surprised!
September 19, 2015

I love this bandage dress, bcs if fits perfect, and looks sexy! Will be buy more from this buyer! For the price, I really have no complaints at all for this outfit. All in all, I am happy with my purchase and considering another color. I cannot wait to wear it out this weekend!

Date of experience: September 18, 2015
Germany
1 review
0 helpful votes
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Fall in love with it
September 19, 2015

Very cozy! Very soft fabric, not clingy. I love it. The fabric is incredibly soft and has a nice stretch to it which makes it very comfortable. I'm considering getting one in black and wearing as a loose dress during the day. First time I wore it I got compliments. Would highly recommend!

Date of experience: September 18, 2015
KR
1 review
0 helpful votes
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I ordered a medium and is a bit large but if you are looking for an oversized shirt, THIS IS THE ONE! It fits a little larger than expected, but the color is fantastic and the fabric is very nice for this hot weather. Great dress for girls with curves!

Date of experience: September 18, 2015
KR
1 review
0 helpful votes
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Simply, lovely!
September 19, 2015

You can't miss out on this one! Really cut and lovely! Smart dresser and an eye for fashion. My friend said she also want to get one. I'm so happy to find such a good dress.

Date of experience: September 18, 2015
KR
1 review
0 helpful votes
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Beautiful product, great fit
September 19, 2015

Exactly like the picture. I ordered large because it was said cut big. You coukd also get a cute little belt to go with it around the waist area if necessary. You could wear with tights and boots in the cold or simple sandals. Enjoy it!

Date of experience: September 18, 2015
Texas
1 review
10 helpful votes
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DO NOT USE
September 17, 2015

I placed an order online with Rotita a month ago and then read the reviews the following morning so cancelled it before anything was shipped.
Has taken 3 weeks to get any form of response from someone which are all extremely blunt and very unhelpful. First response I had was that they had now received my request to cancel but I would have to pay a $3 handling fee per item. I replied saying I will not pay this as the order was never even dispatched and again got another very short blunt email saying this is the case if orders are cancelled after 12 hours of placing the order. I have looked back through emails and my order was actually cancelled 11 hours after placing so I am now waiting to see what response I get back to this. The order was placed over a month ago now and I am STILL waiting for a refund.

Date of experience: September 17, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com

GB
1 review
3 helpful votes
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WASTE OF TIME AND MONEY!
September 17, 2015

I ordered a gorgeous dress for a night out, waited 2weeks which isn't horrendous but the dress itself is awful, twice the size I ordered, not the colour i ordered & it looks nothing like the picture! Not even worth sending back as it would cost me 3x what the dress cost! Not happy that I've paid & waited & still ending up having to buy a new dress. Won't be ordering again!

Date of experience: September 17, 2015
Rotita R. Rotita Rep
over a year old

Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rotita.com/support.php or you can send the email to us: service@rotita.com

Thailand
1 review
0 helpful votes
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Great chiffon blouse
September 17, 2015

The chiffon material is light and stretchy, it has a bright white color, so it could be worn with denim blue pants. I think it just suit my style. Great buy and well worth the price.

Date of experience: September 17, 2015
Thailand
1 review
0 helpful votes
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Quite high quality
September 17, 2015

It was definitely the same as the picture. The price is a bit expensive but you get what you pay for. To be honest, its quality is quite good. Therefore, you don't worry the quality when you have orders in the site.

Date of experience: September 17, 2015
KR
1 review
0 helpful votes
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I like the picture so much, so I bought the jumpsuit several weeks ago. When I got my product, I was surprised that the pattern and design are even prettier than the picture, the color is brighter than I expected. The jumpsuit is more beautiful than the picture.

Date of experience: September 17, 2015
KR
1 review
0 helpful votes
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My sister loves this Sweats
September 17, 2015

My sister loves it. She wears it with her leggings and she rocks it so well. She can wear it as activewear too. She always wear it. She wanna buy one more later.

Date of experience: September 17, 2015
KR
1 review
0 helpful votes
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Good material of T Shirt
September 17, 2015

I absolutely love this shirt. It fits very well. I have gotten so many compliments on this! This T shirt feels very soft and comfortable on the body. I am happy with it. In a word, it has good quality.

Date of experience: September 17, 2015
KR
1 review
0 helpful votes
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Perfect size Top
September 17, 2015

Love this top! Perfect size for me, not too baggy and not too tight. Wearing it with a pair of leather pants and heels makes it a perfect outfit! Recommend buying it.

Date of experience: September 17, 2015
KR
1 review
0 helpful votes
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I Love this Dress
September 17, 2015

I was scared to get it but when I got it, it was really good condition a little tight and short but I loved how it fit and look great in it. Love this dress, it is perfect for a casual day out.

Date of experience: September 17, 2015
KR
1 review
0 helpful votes
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T Shirt can be matched with everything!
September 17, 2015

Item is just as described. I love that I can wear it with jeans, short, or leggings. I can dress it up with heels, or dress it down with flats or chucks or even my Jordans. I think I can wear it all the time! Love it very much.

Date of experience: September 17, 2015
KR
1 review
0 helpful votes
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My Mum loves it very much
September 17, 2015

I got this as a gift for my mother. It is super pretty. Shes about 5'4" 170lb and it fits its a lil long(most things are at 5'4"). This dress was amazingly comfortable.

Date of experience: September 17, 2015