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RotitaReviews 10,400

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,463
value
1,406
shipping
1,419
returns
1,306
quality
1,393
This company does not typically respond to reviews
TW
1 review
0 helpful votes
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Nice
July 14, 2016

The print looks a bit different from the picture but the colours are still very pretty. The material is like a silky satin kind. And i agree with the other reviewer that the hips is a bit on the tight side. If your hips are about 100cm, dont choose the M. Its very tight. The bustline fits a 34C.

Date of experience: June 12, 2016
TW
1 review
0 helpful votes
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LOVE
July 14, 2016

I just received this dress yesterday and LOVE it! The colors are vibrant as shown in the photo. I'm 5 ft. So this dress comes nicely down to my feet but doesn't touch the floor. I got the large because I like lots of room to lounge in, and it is roomy! Super comfortable and also great to dress up with accessories for a night out.

Date of experience: June 12, 2016
TW
1 review
0 helpful votes
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Beautiful
July 14, 2016

Beautiful... Flowy exactly what I was hoping for. Not all my items came in at once, by I'm anticipating that my remaining things will be just as gorgeous

Date of experience: June 12, 2016
RU
1 review
0 helpful votes
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Very nice
July 14, 2016

This dress is very nice -- but your sizing is still off. I am keeping it because I am losing weight. I've ordered from you before - but it won't be clothing anymore - accessories yes - the sizing is just to far off.

Date of experience: June 12, 2016
Viet Nam
1 review
1 helpful vote
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Great quality
June 15, 2016

A little short as I generally like my maxi dress to just skim the floor but still great quality overall.

Date of experience: June 12, 2016
Viet Nam
1 review
0 helpful votes
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Gorgeous dress
July 14, 2016

This dress is gorgeous! The sexy design of the upper part offset by an unusual cut of the bottom of the dress. It is completely self-sufficient and the colors are amazing, very tropical style!

Date of experience: June 12, 2016
RU
1 review
0 helpful votes
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Elegant dress
July 14, 2016

Love this dress so comfy light and bright. Fits so nicely and elegant. Sheer so you will have to buy an under slip but just perfect with a beautiful flo.

Date of experience: June 12, 2016
Canada
1 review
1 helpful vote
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NEVER BUY FROM ROTITA. QUALITY OF CLOTHES ARE NOT EVEN WORTH DONATING TO CHARITY. THEY REFUSE TO COVER THE SHIPPING COSTS TO RETURN THIS AWFUL QUALITY PRODUCT.

NEVER BUY FROM ROTITA. NOTHING IS LIKE THEY SAY ON THEIR WEBSITE. PICTURES LOOK GREAT BUT PRODUCT IS A JOKE.

Date of experience: June 12, 2016
California
1 review
0 helpful votes
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Super impressed with this dress
July 14, 2016

Wow! Super impressed with this dress, nice lightweight material. Soft and not itchy, love that it has some stretch. I am a 10/12 with a 40" bust and ordered the L and this fit like a glove. Love it, I am ordering it in different colors

Date of experience: June 12, 2016
California
1 review
0 helpful votes
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I bought the size small in black after getting the recommendation from other buyers. I have a 36a bust and 32.5 inch waist and it fits great! This is by far the best online clothing purchase I have ever made. It's a pity that they don't ship other colours to Canada.

Date of experience: June 12, 2016
Illinois
1 review
0 helpful votes
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Bottom line worth every penny!
July 14, 2016

Look beautiful in this green dress! It is more green green than an olive but I have paired it with brown and navy blue and both looks were stunning. Lots and lots of complements and questions on where I got it. This dress is great quality with lots of stretch. I purchased the size S. Now I'm 5.7" and around 140lbs but I am very pear shaped (skinny on top with a larger bottom) so even though I'm a size 8 usually for A line dresses (like this one) I can usually get away with a size 4-6 (weird, I know). Hope that helps with sizing. I would recommend this dress.

Date of experience: June 12, 2016
New York
1 review
0 helpful votes
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Surprisingly good dress
July 14, 2016

The dress is beautiful! The fabric is good quality and the lace is soft. This is more of an empire fit, but I found it 'baggy'. I am 5'3 about 125lb and I found the small to fit well, but I would have liked the empire to be more snug (my ribs are 32' so that does not help me), adding a belt makes it 100x better for me. The dress is long on me (typical since I am short) but heels make it about right. Have not worn it to an event yet, all of this is based on trying it on. I hope this helps anyone considering ordering.

Date of experience: June 12, 2016
Texas
1 review
0 helpful votes
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This color of the dress was on sale and I love it! Inexpensive material so not great to the touch, but it has just the right amount of stretch to fit perfectly. The shirring in the front should have been tacked down to make it lay right for a bigger bust but I'll fix that.

Date of experience: June 12, 2016
Texas
1 review
4 helpful votes
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NEVER AGAIN!:-(
June 12, 2016

What you receive will not closely resemble what you saw on their website. It is false advertising. Sizes run crazy (i. E. a large in some items is really a small and vice versa). If you check out their return/exchange policy, it's poorly written (i. E. "stuff" who uses that to describe their merchandise?) and one has to jump through hoops and wait forever in order for the return/exchange to be completed... and the customer STILL pays for back & forth shipping and any other charges in between.

Date of experience: June 10, 2016
GB
2 reviews
5 helpful votes
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See my previous review re this company. Their response was that they would give me full refund on my order if I pay postage back to China for return of their dreadful poor quality clothes that k ordered. However all communications via email since has refused to give me refund. They eventually offered for me keep thd crap order (believe me, only suitable for the trash bin) and give me 30% compensation. I have been in daily communication with them but they are now refusing to to use compensation as promised. NEVER ORDER FROM THEM YOU HAVE BEEN WARNED

Date of experience: June 10, 2016
Maryland
1 review
2 helpful votes
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I ordered three items. Of the three items, I received two items. I have sent multiple emails an they did not send me a return label. I was under the impression that the 3rd item that was not received, the return label was probably in that bag. When I contacted customer service via messenger, I kept getting the run arounds about check the tracking, but to no avail. My money was never returned and I never received the other item. I WILL NEVER ORDER FROM HERE AGAIN! I do not have any information to reflect on. Just terrible. I do not have the order ID. I entered anything to post this comment. This is my point.

Date of experience: June 10, 2016
Arkansas
1 review
9 helpful votes
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Super annoying!
June 11, 2016

I online shop all the time, I ordered my items about 10 days ago assuming they would be here soon because I am going on vacation in two days with now no bathing suits to travel with because of ROTITA, and I just have some feeling (because of reviews) when I finally do receive my items which will probably be months from now that I will not be satisfied. If i would have known this was based out of china I would have not done this. I will not make this mistake again.

Date of experience: June 9, 2016
Virginia
1 review
5 helpful votes
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I ordered from Rotita on May 27,2016. It is now June 9,2016---I am still waiting for my shipment. They offer the DHL tracking. According to DHL, my package was processed at the shipping facility in Shanghai, and is in route as of June 2,2016. If you order from them, don't expect to receive the merchandise quickly.

Date of experience: June 9, 2016
Singapore
1 review
0 helpful votes
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I had a great experience shopping from this site. All the dresses are awesome and unique and the prices are good and affordable. The delivery system was perfect and the dress true to its size. So happy to have shopped from there.

Date of experience: June 8, 2016
Singapore
1 review
0 helpful votes
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I highly recommend rotita.com.
July 10, 2016

I love rotita.com and the entire steals network. They have good products and always been quick to deliver the products that I order. The products are always in new condition. I highly recommend rotita.com. Great deals! Great products! Quick delivery!

Date of experience: June 8, 2016