business logo of Rotita

RotitaReviews 10,407

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,464
value
1,407
shipping
1,420
returns
1,307
quality
1,394
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Kentucky
1 review
0 helpful votes
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High quality
August 21, 2017

I made an order in liligal.com, The items are so beautiful and with high quality, I love it so much, I will made more order in this website and recommend the website to people around me. I have wash the item. The item still looks like the pictures in the website.

Date of experience: August 21, 2017
Georgia
1 review
0 helpful votes
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Good customer service
August 21, 2017

I met some problem through the payment. Then I submit a ticket to ask for help. The customer service helped me to solve the problem patiently. It was a good experience to shop in liligal.

Date of experience: August 21, 2017
Pennsylvania
1 review
0 helpful votes
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Good items
August 21, 2017

I can't say enough about the items in liligal.com! I will be getting more! The styles are youthful unlike other plus size swimsuits. This is flattering for all body types.

Date of experience: August 21, 2017
Missouri
1 review
0 helpful votes
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I bought a swimwear in liligal.com, my favorite suit. I'm not a fan of wearing bikinis all the time, this suit is super comfy! I will wear the bikini I bought for long time, love it!

Date of experience: August 21, 2017
Florida
1 review
0 helpful votes
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True to size
August 21, 2017

I bought many swimsuits in liligal.com. I had problems getting swimsuits or suits to fit properly in the past. But now, those suits hide my waist and tummy flaws.

Date of experience: August 21, 2017
Washington
1 review
0 helpful votes
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So Far So Good
August 21, 2017

My order has come and the material and quality are excellent. I love all of them and the one especial the V Neck Cold Shoulder Short Sleeve Dress. Sizes run small so be sure to order 1-2 sizes up and check the size chart carefully. Other than that enjoy!

Date of experience: August 21, 2017
Rhode Island
1 review
0 helpful votes
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One of the Best
August 21, 2017

When I wanted a nice looking dress for my birthday party, It happened that I found liligal.com. I quickly order for Red Strapless Asymmetric Hem Pleated Dress. I just order single stuff just to compare their shipping and services with few ones that I knew. Less than two weeks they delivered my item in the most appropriate manner and it was a very nice stuff. I give five stars to liligal.com for their wonderful stuffs and quick services.

Date of experience: August 21, 2017
Ohio
1 review
0 helpful votes
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Will Order Again
August 21, 2017

I must admit, I was extremely cautious to order from this website because of all the negative reviews but I was definitely pleasantly surprised. I ordered one size bigger than what I usually am as customer service suggested and everything fits perfectly. Everything looks like it did in the photos! Will definitely shop here again. I will definitely recommend this website to everyone I know.

Date of experience: August 21, 2017
Florida
1 review
0 helpful votes
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Feeling Thankful
August 21, 2017

I don't know for other people but the clothes i receive from liligal are very good. I bought a dress for my birthday party and it looks so good. I got many compliments. Hence I will order more clothes on from liligal. I recommend indecisive people to go forward with liligal.com. Personally i got a good experience with this site.

Date of experience: August 21, 2017
New York
1 review
2 helpful votes
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I ordered a red dress from this site on August 8th. They said it would be 5-7 business days until it arrived. But it has been 3 weeks, and it hasn't arrived.

Date of experience: August 21, 2017
New Jersey
2 reviews
7 helpful votes
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Scam! Do not order
August 21, 2017

No customer service, Canned lie responses to inquiries. Been waiting since July. I have requested information on the order 3 times and each time I get an automated response stating that it will be there in a week which of course never happens.

Rotita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 21, 2017
Rotita R. Rotita Rep
over a year old

Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards

Tennessee
1 review
0 helpful votes
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Beautiful Dress
August 21, 2017

This dress is beautiful! I chose the turquoise color and couldn't be more pleased. It is a very vibrant blue and the fabric is very soft. The fit, overall, is very flowy and extremely comfortable.

Date of experience: August 20, 2017
Maryland
1 review
0 helpful votes
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Lovely dress
August 21, 2017

This is a beautiful summer lightweight comfortable maxi dress. It is very flattering, This dress can look elegant or relaxed depending upon which accessories you choose. I would would highly recommend this dress.

Date of experience: August 20, 2017
California
1 review
0 helpful votes
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Fashionable dresses
August 21, 2017

I ordered some fashionable dresses for my daughter. My daughter became very elated at the very first sight of them. They were so nice in design and stylish. The dresses were just like my order.

Date of experience: August 20, 2017
Washington
1 review
0 helpful votes
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I bought my new dress from www.liligal.com. The material has quite a bit of stretch so size wise it would be forgiving a bit. The cut of this dress hides the mommy tummy pouch well. I felt a bit strange wearing something so retro as its not my typical fashion style... but I'm so pleased with it and I know I'll wear it tons. The delivery was quick and flawless. The customer care was superb!

Date of experience: August 20, 2017
Kansas
1 review
0 helpful votes
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Love this website. They are having tons of super stylish dresses, awesome swimsuits, very standing out Jewellery, fashion tops... Enough to surf a whole day and to still discover something new that I definitely wanna have;)but before you purchase, you need to know your own measures and check the size charts in the description of each item, almost all clothing is produced for the Asian market and the sizes you have to order here most probably differ from what you're usually grabbing at your local store.

Date of experience: August 20, 2017
Minnesota
1 review
0 helpful votes
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Liligal is a great online store to get cute clothes at cheap prices.The shipping was fast and the clothes are exactly as described. I will definitely continue shopping with them, because they are so generous with their discounts and coupons, as well as points that can give you up to a 20% discount before shipping costs. When asking their customer support a question, they always get back to you rather quickly. I will definitely continue shopping at liligal!

Date of experience: August 20, 2017
Indiana
1 review
0 helpful votes
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I have placed 6 orders and getting ready to place the 7th order. I just cant get enough of this company and the deals. The jewelry is awesome and so affordable that I just cant quit ordering. Everything I ordered is beautiful and everyone wants the pieces that I have decided to order for family and friends too. I also get discounts and earn points that help to bring the total of your order down so you can order even more.

Date of experience: August 20, 2017
Massachusetts
1 review
0 helpful votes
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I wanted to share that I had an awesome experience with liligal. Quality of products is awesome and I would definitely buy here again. I'm very happy with shipping. I paid for expedited shipping and I got my products faster than the stores here in the U.S. I placed my order on a Sunday and by Thursday I had all of my dresses at my door step. What I recommend everyone doing before ordering is ask if your item is in stock that will make your purchase go faster and better.

Date of experience: August 20, 2017
Georgia
1 review
0 helpful votes
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I really like this website, order from them all the time, any times I've had an issue with my order they are always happy to help. Really good quality. Just always read reviews and description of each item and it will be no worry.

Date of experience: August 20, 2017