business logo of Rotita

RotitaReviews 10,391

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,463
value
1,406
shipping
1,419
returns
1,306
quality
1,393
This company does not typically respond to reviews
Canada
1 review
0 helpful votes
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Product
April 2, 2025

Love all their bathing suites only place I buy them

Date of experience: April 2, 2025
Canada
1 review
0 helpful votes
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Awesome
April 1, 2025

Excellent service & a good selection of tops Excellent prices

Date of experience: April 1, 2025
Australia
1 review
0 helpful votes
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Beautiful outfits
March 29, 2025

Love the design and materials. Sizing is accurate and fantastic options

Date of experience: March 29, 2025
Texas
1 review
0 helpful votes
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Beautiful selections
March 29, 2025

Love the clothing selections- beautiful dresses, tunics, and blouses!

Date of experience: March 29, 2025
Minnesota
1 review
0 helpful votes
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Swimsuits
March 29, 2025

Love your swim suites comfortable and true to size.

Date of experience: March 29, 2025
South Carolina
1 review
0 helpful votes
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Great women's apparel
March 28, 2025

Thank you for having a nice selection. Enjoy your sales and easy returns.

Date of experience: March 28, 2025
Pennsylvania
1 review
0 helpful votes
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Very easy
March 28, 2025

Fast n efficient. The survey n persistent need to post a review was annoying.

Date of experience: March 28, 2025
GB
1 review
0 helpful votes
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Lots of choice
March 27, 2025

Lots of choice
Easy to order
Hopefully it will be a quick delivery

Date of experience: March 27, 2025
Washington
1 review
0 helpful votes
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Great Value
March 25, 2025

Easy ordering, quality material, great prices, and beautiful designs.

Date of experience: March 25, 2025
Illinois
1 review
0 helpful votes
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Didn't receive refund from last year
March 25, 2025

I was never going to order from here again until someone contacted me about it and they looked up my order and seen I never got a refund and gave me my refund within 1 day now that's customer service and ty

Date of experience: March 25, 2025
Canada
1 review
0 helpful votes
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Dress
March 25, 2025

My experience was very good. Ordering and checking out is quick and easy. Love the product. It fits true to size and was a good price.

Date of experience: March 25, 2025
Louisiana
1 review
0 helpful votes
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Good quality
March 25, 2025

Good fit, size was correct for my body. Comfortable to wear.

Date of experience: March 25, 2025
New Jersey
1 review
0 helpful votes
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Lots of styles good selection
March 25, 2025

So far good, I am waiting to see how long it takes to ship.

Date of experience: March 25, 2025
GB
1 review
0 helpful votes
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Excellent service
March 25, 2025

I live in the UK.
The product is of a good quality. It's classy and I will enjoy wearing it aroundvthe pool.
The length if time from ordering to delivery date was more than accepted

Date of experience: March 25, 2025
Texas
1 review
0 helpful votes
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Great selection
March 23, 2025

Great selection, quality materials, and various sizes.

Date of experience: March 23, 2025
Illinois
1 review
0 helpful votes
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Too many pop up ads!
March 22, 2025

Almost did not place my order. The spin ads where very annoying when you are trying to make close an order. Because of the annoyance there where 2 more suits I wanted I was too aggravated to go back. Sorry

Date of experience: March 22, 2025
GB
1 review
0 helpful votes
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Easy web site - perfect description of the colours I sought - payment easy just hope delivery lives up to expectations.

Date of experience: March 22, 2025
Texas
1 review
1 helpful vote
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Very disappointed
March 15, 2025

I ordered a swimsuit and three weeks later it hasn't even shipped. They keep telling me they have marked it priority, but still time hasnt shipped. I asked that they cancel the order and was told I can only get store credit, not a refund even though three weeks later it still has not shipped. I've demanded a refund at this point and will update this if I get the refund. Or I'll post the communication thread if I don't get a refund.

Date of experience: March 15, 2025
New Jersey
1 review
0 helpful votes
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WONDERFUL CUSTOMER SERVICE!
March 6, 2025

I bought 2 swimsuits in size small-- forgetting I am not longer the "small" person I used to be so I had to return them- figuring I would buy 2 new ones in medium. I contacted Customer Service for help-- and they were wonderful-- giving me options. I could keep them and they would give me a large credit on my next order / return or exchange them -- or return them for a full credit (minus shipping). I chose the full credit-- figuring it would give me time to re-look at swimsuits. I printed out their label and mailed the suits back. I was surprised how quickly I received the credit.

I read some horrible reviews about Rotita and almost did not buy from them because of this. So glad I decided to ignore them and make my own decision. Have no idea where the negative reviews are coming from.

I am waiting for my new swimsuits. When I receive them I will leave reviews on them.

Date of experience: March 6, 2025
Arkansas
1 review
0 helpful votes
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Success!
March 5, 2025

Ordering a dress for my daughter's wedding was quick and easy! I'm looking forward to receiving it and hoping it fits and is good quality.

Date of experience: March 5, 2025