Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
Excellent service & a good selection of tops Excellent prices
Love the design and materials. Sizing is accurate and fantastic options
Love the clothing selections- beautiful dresses, tunics, and blouses!
Thank you for having a nice selection. Enjoy your sales and easy returns.
Fast n efficient. The survey n persistent need to post a review was annoying.
Lots of choice
Easy to order
Hopefully it will be a quick delivery
Easy ordering, quality material, great prices, and beautiful designs.
I was never going to order from here again until someone contacted me about it and they looked up my order and seen I never got a refund and gave me my refund within 1 day now that's customer service and ty
My experience was very good. Ordering and checking out is quick and easy. Love the product. It fits true to size and was a good price.
Good fit, size was correct for my body. Comfortable to wear.
So far good, I am waiting to see how long it takes to ship.
I live in the UK.
The product is of a good quality. It's classy and I will enjoy wearing it aroundvthe pool.
The length if time from ordering to delivery date was more than accepted
Great selection, quality materials, and various sizes.
Almost did not place my order. The spin ads where very annoying when you are trying to make close an order. Because of the annoyance there where 2 more suits I wanted I was too aggravated to go back. Sorry
I ordered a swimsuit and three weeks later it hasn't even shipped. They keep telling me they have marked it priority, but still time hasnt shipped. I asked that they cancel the order and was told I can only get store credit, not a refund even though three weeks later it still has not shipped. I've demanded a refund at this point and will update this if I get the refund. Or I'll post the communication thread if I don't get a refund.
I bought 2 swimsuits in size small-- forgetting I am not longer the "small" person I used to be so I had to return them- figuring I would buy 2 new ones in medium. I contacted Customer Service for help-- and they were wonderful-- giving me options. I could keep them and they would give me a large credit on my next order / return or exchange them -- or return them for a full credit (minus shipping). I chose the full credit-- figuring it would give me time to re-look at swimsuits. I printed out their label and mailed the suits back. I was surprised how quickly I received the credit.
I read some horrible reviews about Rotita and almost did not buy from them because of this. So glad I decided to ignore them and make my own decision. Have no idea where the negative reviews are coming from.
I am waiting for my new swimsuits. When I receive them I will leave reviews on them.
Ordering a dress for my daughter's wedding was quick and easy! I'm looking forward to receiving it and hoping it fits and is good quality.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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