Ross

By the looks of it Ross as a Corporation puts customer service at the bottom of their priority list and common sense of company policy one step below that. Here is what happened… I was in a Ross in Tampa Florida a few weeks back and right when I walked in I just felt as if I was a suspect for theft. Shoplifting warning signs everywhere, I stood in the checkout line for 15 minutes watching one associate taking her time working through a line of 30 people. As two loss prevention associates stand and chat at the door and not even greet customers as they walk in.
(Maybe have one loss prevention working the door and two associates helping the check out line. Just an idea) when I asked two supervisors if the changing room was open? They relied nah! And kept walking. I don't even know if I spelt nah right because it's not a word! I left not even upset I was just concerned for the company! I gave Ross another chance today in my home town of Spokane valley and you guessed another disaster! Again with the shoplifting warnings everywhere, rude associates. (Even Walmart greets you) but worse I go in the bathroom and no paper towels just a broken blow dryer on the wall. Here is my question to your CEO… How am I supposed to open the bathroom door if I don't have a paper towel? I watched the nasty guy leave before me without wash his hands and I'm supposed to touch the door knob after him? Maybe stop waisting so much paper on your "don't steal signs" and you might be able to afford some paper towels in the bathroom! I get it I know I am sounding like a Karren right now but I had to say something. You lost me as a customer today Ross. Hopefully you get this corrected, all it takes is very basic leadership training and some follow up.

You'll be on your own -- they will deny any liability. An upholstered chair fell on my head from one of those platforms they have -- have no idea how it happened -- as I was just walking by and someone saw the accident and told an employee who asked to help -- she told me she was afraid for.her job but wanted to help me so told me to fill out an accident form -- I kept telling them all they had to do was look at the video -- guess what -- ROSS HAS NO VIDEO EQUIPMENT -- IT'S ALL FOR SHOW -- SO THERE IS NO ONE WATCHING -- AN ATTORNEY WHO HAS REPRESENTED PLAINTIFFS AGAINST ROSS TOLD ME THE VIDEO EQUIPMENT IS NON-EXISTENT -- so basically no one is watching and I'm compelled to share that information. Not a well known fact but nevertheless, true. We do realize some retailers monitor these websites for information they want removed and make offers to bribe people like us. It's not about the money, it's about Ross's ruthlessness and the fact they thought no one would ever find out because I couldn't prove it and they could get away with it. And Ross did get away with it with me. I was in therapy for months and took care of it on my own. I'm really happy this forum offers me this place to give an accounting and notification of their true hidden and ruthless policies. This posting will not be removed. Too late. So all other shoppers who read this are now notified, Word will spread. I was a shopper there for decades and spent thousands and was blindsided when they treated me so ruthlessly -- I will never shop there again.

Ross has the latest trends at more affordable prices. They also have a good variety of beauty products.