Ross

This store is amazing brand names for thrift store prices. And they carry it all from undies to electronics bedding to pets purses to jewelry from kids toys to cologne for boys. Something for everyone and prices so low its crazy. I dont know who Ross is but i love his prices.

My son was employed at the Ross at Grossmont here in San Diego. He stopped working for them after his breaks and lunch became an issue. Basically the manager didn't want him taking his allotted breaks and lunch.
He discussed this with me and we agreed he should look for employment elsewhere.
The manager is holding my sons last check from him. It's been two weeks. I am trying to let my son handle. He wants to be responsible. A responsible manager would have paid the young man for his service and then be done with this issue. Now I'm putting it on social media. Beware of employers practices at the Ross in San Diego CA. Gross mint mall. Thanks for reading.

The store manager in this branch is rude, not friendly, she s like a cold person to deal with, and no consideration to help a customer, not sensitive to help at all. I wish higher management will do something about it. It's the store manager itself has a bad attitude towards customer service.

My 2 yo daughter stepped on one of their security pins near the cashier. Pin went thru shoes and into her foot.
Manager came and write up, then she said that a corporate will call me. 10 days later, none called even to check on my daughters condition. I had to call the store and manager declined. 30 min later, I get a call from rossstores.com a lady asking what I wanted? She claimed I had medical and that should cover it. Then she said I'm trying to blackmail them when I said its lawyer time. I know strategy is to push away the claim. Any help, can I sue and not pay a lawyer

I will never visit this store again base on my experience. The many years that I have went to this store they have always been been pretty good. I decide to pay in cash this time and notice the sales associate did not give back my change. I ask her if she realize this and her reply was we are short on change. I said so you deliberately cheat customers out of money. I spoke to her manager and she said yes "It has been a headache to us". I have never heard of a store not giving customers back their change. I don't know who is running this store but its the worst management I have ever seen. It's more than just the money its the principle that counts. I will never enter this store again base on this encounter. If you visit this store just know you will not get your change back if you are owed any.

So what is the point of printing out a gift card receipt balance when you purchase a gift card? My friend bought 4 gift cards 3 years ago and the store failed to activate it and Gave me the gift cards to my kids along with the customer copy gift card sale that includes the balances. Called into customer service the entire month and they lead me to wrong $#*!ing departments and directed me to a different company to have the gift card resolved. Great. Finally was able to reach someone today and they told me that they cannot do anything about it because I don't have the purchased receipt. Someone gave the gift card as a gift and they only gave me the gift card sale receipt. Stupid $#*! company.

I have always found GREAT buy's anytime I've shopped at any Ross, and I have been to several out of state as well. They always have something that fits me, which is rare, I am a size 0 or size 2. My only complaint that I have, is the clutter. Needs better organization and item's should be in any type of order. While I love to shop there, I always know to allow extra time, simply to find what I came for.

Went to Ross on Slide, picked out a pair of earring's from the case, to my surprise when I returned to work and looked into my bag my earrings were not there, I looked at my receipt and the young lady never ring them up. Easy fix right (Wrong), I call and the earrings are still there, but they will only hold for 30 mins. I am at work which I explain I really want them and I will be there straight from work, can you please hold them for 3 short hours? Ross had a store policy can will only hold them 30 mins, end of story!

I was turned down a return at the Ross Dress for Less in mesquite Texas, actually was not even let in the store because it was 5 minutes before closing time. I got off of work and went strait there. I have never been treated so poorly by a manager in my 35 years of life. Swearing at me for trying to walk in. The manager wouldn't even give me her name after the exchange.

There are good bargains to be had at Ross, but the stores are always a mess. I've visited 2 locations and they were both cluttered with no organization. They need to get all this straightened out if want to retain loyal customers.

Over the years I found a lot of cool stuff at Ross. But the one deterrent that I hate about it is the freaking security people standing at the front door Really? The other stores I frequent like TJ Maxx and Marshalls do not have security people standing there when you walk in. Those stores seem much more welcoming to me. Ross apparently views every customer as a potential thief. It makes the whole store feel very low class, like you're shopping with a store full of thieves or shoplifters. I do not see that at Macy's or even Kohls. ( I realize they may be around but they're not suited up in a threatening uniform.) Seriously, what's up with that?. It's demeaning to the shoppers.

First time I went into Ross I couldn't figure out who shopped here, everything was picked over and hardly any selection. I am looking for maternity clothes now and several mom to be recommend them, so I decided to give it a try. I was pleasantly surprised to find a while small, well organized clearly labeled maternity section. I found a great sweater for work and the upcoming holiday season at a reasonable price! I will definitely give them another try in the near future.