Ross-Simons

I purchased an item for my wife and Valentine's Day.

It wasn't to her liking so I needed to return it.

The whole return process was difficult and antiquated.

It cost too much, difficult to write everything that was required in the shipping label to return. It was much too small.

I honestly believe they make it difficult so that they will have your returns…

The necklace I received does not feel worth the price, it feels/looks kinda cheap. Unfortunately quality isn't what it use to be. The ring is great and is completely worth what I paid. Shipping was good, no issues with that.
Not sure if I'll be buying jewelry again from RS.

Ordered 3 items and love 2 of them! I do have to exchange the ring for a larger if possible. But the honeycomb bee ring is bee-utiful and I just love it! I also ordered the FWP w/ Roman coin replica charm necklace but I was not impressed with coin charm, so I am returning this item.

I was a little skeptical when I ordered this because one of the reviews that that the pearl was comically large. But it looks quite dainty in real life, at least on my fingers. The overall look and feel is minimalist and classy

I ordered three items. One item was on sale and came in fine. I ordered a bracelet that dropped in price by $9 the day after I ordered. I also ordered a necklace in a size 16 inches and clearly it is too small so I need to return for an 18 inch. I bought on sale and I suspect I will have to pay even more now for the 18 inch - as no longer on sale. It is a Bat Mitzvah gift as well.

I love the multi-set of 5 pairs of gemstone studs! They are the perfect size - alone or in the earring jackets.

The 12 ct. Tw. Set of 3 pairs of studs (ruby, sapphire, and emerald) turned out to be too big. The post being set on the edge, instead of the middle, made them hang too low, with less support. Also, the sapphires were really dark, looking almost black. Finally, while the top surfaces were smooth, the edges all around were very rough. Didn't seem to be well-cut all around, nor well polished. But, for the price, I guess that's what you get.

I was very pleased with my experience with this online jewelry company. They describe the products very well and the online pictures offer clarity on choices. I wanted something special for my twin sister's 80th birthday and I was not disappointed. I had special photos I wanted to insert in the locket and the process was easy. I had the back of the locket engraved and was able to choose the style I wanted. Also the chain that came with the locket was very nice. I would not hesitate to order from Ross Simons again

Ross Simons is a well run and efficient business delivering quality jewelry and other products. Not inexpensive though not most expensive in the jewelry competitive field. I have purchased many gifts
For my wife and daughter and never been disappointed.

Very easy to find what I was looking for and since I have an account, all the necessary information to make the purchase was autofilled. Site is very user-friendly.

I ordered 4 rings. 3 were very nice, one was a dud.
The three stone emerald, the Ruby with topaz and the topaz/sapphire were all as described. The London blue topaz solitaire was not great. The blue color saturation was in a circle around the outside of the stone and the center was clear with a hint of brown.
I am working on returning it- but I am having a terrible time getting a return confirmation number.

My ring is even prettier than pictured. And the storage bag that comes with it is wonderful since this is not an everyday ring for me.
Only downfall is the lack of 1/2 sizes. I really need 1/2 size smaller.

I wore a pair of gold ball 12mm for 25 years. I lost one and never could find one that size until now. Thank you I love them. Will be ordering a 2nd pair soon.

I really enjoy shopping at Ross-Simons because of the quality of the jewelry.
The prices fit my budget, and the payment options are very helpful.
Customer service is always very helpful and polite on the phone.
I would highly recommend Ross-Simons.

I wanted this in 14kt gold, not silver or gold over silver, and this fit the bill perfectly. Came in a timely manner in a pretty box. I wish it would've been offered with a chain, in optional lengths would've been nice.

I bought this bracelet as a wedding gift for my daughter. She has a blue topaz ring that I gave her for her 30th birthday that she plans to wear on her wedding day and this bracelet will be a beautiful accompaniment.

I have ordered several items from Ross-Simons through the years. The product quality is great and check out and tracking wonderful. I haven't sent anything back, the size, color or other specifics are followed. I trust this shop and do not hesitate to order. Thank you very much.

I made a purchase for a bracelet. I finally recieved it and it was nothing that I expected. The clasp was very loose and it looked very cheaply made. I have since sent it back for a full refund but haven't heard anything about the refund yet.

These earrings are really too small to be useful. The petals look like the are made of plastic and the "diamonds" are barely noticeable. I would not recommend these earrings, except possibly for a child.

It was all good but how can I tell that i have real silver. Is there a webpage that explains how the sterling silver jewelry has a stamp or something to provide I have silver? This was a gift.

I purchased my first piece of jewelry in the RS pure line - a pair of earrings. They were extremely underwhelming and disappointing. The photographs of these items are very misleading; they are highly magnified. That's why they are on their way back to Ross Simon's. And I will definitely think twice about ordering any more jewelry from Ross Simon's.