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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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This was a college graduation gift. I thought it would arrive the week after but on graduation day she had received it and was wearing it. She loves it. It literally got to her in about 3 days.
The purchase and shipping was easy. The product doesn't look as good as the photos make it appear. The ring stone is actually dull and has no depth of color, just flat brown. The ring looks very cheap
Shipping was great. Ordering was great. Nice company I just wish product was nicer.
Ordered a tennis bracelet as a "morning-of-wedding" gift for my now wife.
Very Good experince. I used to buy your jewery when I was still working, have been retired for 11 years. I stumbled across you website again was looking for a crucifix, glad I did.
The ring had a missing stone and it was way too big. I was very disappointed with my first time purchase.
The necklace was on sale at a great price! Loved the good deal.
Love the sake price of my jewelry! I've been waiting for three years!
Looking to replace a lost charm for my wife and this one turned out to be a beautiful charm to replace the lost one!
Easy, quick, good selection of earrings that I liked. Overall happy with my purchase. I did think a couple pieces would be larger.
Beautiful! The quality of this bracelet is fantastic. I looked at a comparable one with real stones and this is just as stunning but at a much more affordable price point.
I saw the ring on IG and bought it not sure what to expect. Ring came quick and is beautiful!
Easy to order, fast delivery and beautiful. I'd highly recommend this company for fine jewelry.
Loves the necklace, missed her birthday! I'll survive. It's been 52 years
Item arrived promptly and was packaged well. The product though was very disappointing. I think customers buy from a store because they trust them — especially with online orders. Ross Simons should be more discerning with the products they feature to sell.
It was flimsy, and much smaller then as shown on the model. If you want to show one how little they mean to go, have it. As it is it a write off
It is difficult to represent the size of jewelry on 2-dimensional screens. We include the dimensions under product details and show our jewelry on a model for an estimation of size to try and assist our customers. We always hope you love the item you receive, but if for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online and our team can be reached at (800) 835-0919 for assistance. We are always happy to assist. Private message sent.
Nice piece to complement her turtle necklace and earrings! Quick delivery. Unfortunately additional discount did not work.
Great selection. Quick delivery. Good discount. Thanks so much.
I've been so happy with my purchases that I joined their VIP Rewards Program and loved everything I have purchased from Murano Errings to a Touquise and Gold Ring. There is so much to choose from that I'm sure you'll be happy finding something that suits you and if not, their customer service is quick and efficient in helping you with your return or exchange.
Did buy anything, but am always very happy with my purchases at Roas&Simmons.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are truly sorry to hear about the issues with your ring missing a stone and completely understand your disappointment. This certainly isn't normal and not the experience we want for our customers. The ring may be returned within 30 days of delivery. Online returns are simple to set up on our website or please reach out for assistance by calling us at (800) 835-0919. We are always happy to assist. Private message sent.