On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Be sure took at it a few times before ordering. I felt the chain was thinner than I had expected. But... it made a nice little gift for my sister!
Just the right size to make a statement without being too large or flashy. Classic knots I will wear often.
I'm so happy with the darling jade bee earrings. They're exactly what I had in mind, the price was fair & the delivery was quick. So happy
I ordered an Eiffel Tower charm for my bracelet. It fit perfectly and is a welcome addition to my other travel charms!
I purchased two (because you must purchase them individually) pearl flat-back earrings. Within 24 hours, one of the pearls fell out of one of the earrings. I have ordered from Ross-Simons for years and this is the first time that anything like that has ever happened. Just started a return with them as I do not trust these earrings.
I felt bad for the customer service person they sounded tired and sick
Beautiful ring but the wrong size was sent. I've returned the ring and am awaiting the ring in the correct size.
Ordered wrong size wring and had applied one time discount. Sales Rep corrected my error and honored the discount on the new order.
Beautiful ring. Lovely color salmon! Great service. Will shop here again
Ou show the em looking much larger than it is in reality. A total waste of time and cost me postage to return. Not a good way to generate customer satisfaction.
Thank you. Shopping for this product was easy and the quality is excellent.
Always a pleasure no matter what. Beautiful, great price, well packed and on time fast delivery! Thank you!
Experience was fine. Product however very nice, it was not disclosed that it was made in China. The turquoise from China isn't turquoise I normally buy and therefore I'm unsure of its quality. The overall style I like; I just hope it the turquoise is real.
Craftsmanship, quality, and price three hallmarks of a product are evident in this pair of earrings. Well pleased.
The earrings are a gift for my daughter and the gift is perfect.
It's always easy to shop, find, and buy beautiful items from Ross Simons
While checking out, I kept getting pop-ups about other items which was annoying.
Purchased many pieces of jewelry and will continue too…. Enjoy wearing the jewelry and do get many compliments…..
I was honestly disappointed how tight they are on me. I can wear them when my body behaves and doesn't swell it all. They're very tight. Probably the last necklace/ bracelet I will purchase from you. They are however, very pretty!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Item purchased online in the wrong size can be returned for exchange. Returns are easy to set up online or you may contact us at 1-800-521-7677 to request a return for exchange. Private message sent.