On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Love this ring, it's the second time I bought it. I have 2 Granddaughetrs, so when I pass away, I want to be able to leave both of them one! Thank you for making such a brilliant piece. Love love love it
Wanted an CZ eternity band. I'm traveling and do not want to take my Wedding Rings. Was very satisfied with the quality so far. Looks like the real deal. I got the 2.0 carat, I think. The price was right.
I love it, though the item looks a lot smaller than the picture.
The larimar and opal earrings I ordered were a great value. I was looking for larimar earrings since I have a pendant and ring that I bought in the Dominican years ago. Ordering was easy and shipment arrived as planned.
On line shopping was easy. The earrings are beautiful. The opals have fire and are complimented by the onyx, just the right size! Thank you.
I purchased this for my daughter's 16th birthday. It's perfect for her. She wears it every day and loves it. It's small and dainty so if you're looking for something large, this necklace isn't for you. If you're looking for something small and understated this is your necklace.
The bracelets are much smaller and thinner in reality than shown on web pictures.
These aren't worth what I paid for but are a good temporary replacement for the pair I lost until I find a more substantial pair. They are a little tough to get the posts through my ears as they are shorter than they should be. I like them enough that I'm keeping them even thought you offered a generous return policy.
This was described as a charm holder. So tiny it could not hold anything. Ould hardly see it, that is how tiny it was. Picture in ad was very deceiving.
Love the ring but it's too big so I am sending it back to exchange for smaller size
Products arrived quickly and both were in good working order. I should have paid more attention to the dimensions of one of the pendants - I'm returning because I just wish it was bigger despite the pretty design.
Always great options with Ross Simons!
Loved my purchase! Ordering was easy. Have ordered from Ross Simon's and likely will again.
The CZs are very pretty, but the posts are so delicate and the backs are very small. Felt like they were made for a child.
So easy to find what I'm looking for!
Many compliments on my earrings.
I'm sure I will be making more purchases in the future.
I just enjoyed looking through the lovely pieces.
Everything arrived in perfect condition and wrapped with care. I love my new earrings and the necklace clasp converters were the solution I needed for a few necklaces.
The earrings arrived and are so small you can't even tell what they are!
My experience was fine, and I didn't have to wait too long to receive my bracelet.
Be sure took at it a few times before ordering. I felt the chain was thinner than I had expected. But... it made a nice little gift for my sister!
Just the right size to make a statement without being too large or flashy. Classic knots I will wear often.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We're sorry to hear the earrings did not meet your expectations. To make shopping from home easier we include the measurements of our jewelry under product details. In addition, we show the items on our model for the best representation of the size. Returns are easy to set up online. Private message sent.