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Ross-SimonsReviews 13,537

4.7

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,402
shipping
50
quality
12,005
This company responds to reviews on average within 2 days

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62,663 reviews

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Missouri
1 review
1 helpful vote
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Ross-Simmons Does It Best!
July 4, 2025
Updated review

My latest purchase is an emerald necklace on a link chain. It is a 7 point something emerald solitaire placed crosswise. It is so pretty and suits me to a T. Priced very very well... affordable, which is important to me. I'm glad there's a Ross-Simons in my life.

Date of experience: June 24, 2025

Always good
June 24, 2025
Previous review

Always good. Everything great, priced right, affordable, great service, prompt shipping, my go-to jewelry people.

Date of experience: June 14, 2025
Alabama
1 review
0 helpful votes
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Perfect
July 4, 2025
Updated review

I have been looking for a pair of sand dollar earrings for a year. These are just what I was looking for at a very good price.

Date of experience: June 24, 2025

Found exactly what I wanted
June 18, 2025
Previous review

Found exactly what I wanted

Date of experience: June 8, 2025
Oklahoma
1 review
0 helpful votes
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Better than expected!
July 3, 2025

Choosing a ring and ordering was very easy. After recent order, I was so impressed at Ben much better the quality was and how much prettier the ring was in person!

Date of experience: June 23, 2025
New York
1 review
0 helpful votes
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Totally satisfied
July 3, 2025
Updated review

Beautiful ring, fits perfectly. Very happy with it. Would definitely shop there again.

Date of experience: June 23, 2025

Love your website!
June 23, 2025
Previous review

Love your website!

Date of experience: June 13, 2025
Florida
1 review
0 helpful votes
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Excellent pieces of jewelry!
July 3, 2025
Updated review

Very easy to browse and select pieces, the images are great.

Date of experience: June 23, 2025

Easy to browse and easy to select fabulous jewelry...
June 23, 2025
Previous review

Easy to browse and easy to select fabulous jewelry pieces!

Date of experience: June 13, 2025
Massachusetts
1 review
0 helpful votes
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Beautiful paper clip bracelet
July 3, 2025

The bracelet was beautiful and dainty. It would really be good worn with others.

Date of experience: June 23, 2025
New Jersey
1 review
0 helpful votes
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Birthday gift to myself.
July 3, 2025
Updated review

I had no difficulty placing my order but I couldn't figure out the size. When I received my order I was pleased with the look and quality but wished it was larger in size. I have been wearing it ever since I received it. Thank you.

Date of experience: June 23, 2025

Love your selections
June 21, 2025
Previous review

Love your selections. No difficulty deciding what to purchase.This is a gift to myself on my birthday today.Thank you.

Date of experience: June 11, 2025
Texas
1 review
0 helpful votes
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Pretty Things
July 3, 2025
Updated review

Everything has been nice and easy, I like sleek & slim pieces and this jewelry 100% fits my style. Affordable and lovely.

Date of experience: June 23, 2025

Not Bad I'm looking forward to receiving the order
June 17, 2025
Previous review

Not Bad I'm looking forward to receiving the order.

Date of experience: June 7, 2025
Virginia
1 review
0 helpful votes
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Black Onyx ring
July 3, 2025
Updated review

This is a beautiful ring. It was exactly as described. I'm very satisfied with my purchase!

Date of experience: June 23, 2025

Easy fast ordering
June 16, 2025
Previous review

Easy fast ordering.

Date of experience: June 6, 2025
California
1 review
0 helpful votes
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Too small earrings
July 2, 2025
Updated review

These were very nice earrings but too small for my taste. Would look great for a teenager or a small woman.

Date of experience: June 22, 2025

Beautiful necklace
February 8, 2025
Previous review

This necklace is so beautiful and looks better than photos. Highly recommend.

Date of experience: January 29, 2025
New Jersey
1 review
0 helpful votes
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Ruby Bracelet
July 2, 2025

The bracelet was of ruby and diamonds in a silver setting. Somewhat like a tennis bracelet. Size was over 8 inches and fit my wrist loosely, so it could move around my wrist without difficulty. Ruby gems are of a great red color. Will enjoy wearing it.

Date of experience: June 22, 2025
Tennessee
1 review
1 helpful vote
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Beautiful Necklace!
July 2, 2025

I choose a gold plated link necklace from the small magazine I received in the mail.
The necklace is even prettier than the picture, Very pleased.

Date of experience: June 22, 2025
Missouri
1 review
1 helpful vote
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Mowing a stone
July 2, 2025
Updated review

My ring has lost a black diamond after only one month. Otherwise I love the dainty ring so much!

Date of experience: June 22, 2025

Easy website to use and great prices
May 26, 2025
Previous review

Easy website to use and great prices

Date of experience: May 16, 2025
Georgia
1 review
1 helpful vote
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Love, love, love Ross Simons!
July 2, 2025
Updated review

This is my second pair of these beautiful earrings. After about five years of wear, my first pair had a few pings on them. I will wear these new ones with pride and share where I bought them.

Date of experience: June 22, 2025

I love Ross Simons!
June 21, 2025
Previous review

I love Ross Simons!

Date of experience: June 11, 2025
Connecticut
3 reviews
1 helpful vote
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Lovely choice
July 2, 2025
Updated review

I have bought several sets of earrings from you and I am always delighted when they arrive. They are good quality, attractive but also reasonably priced. Thank you

Date of experience: June 22, 2025

Love these earrings
March 3, 2025
Previous review

I ordered the bumble bee earrings. They are delightful and arrived quickly. I have loved all the products I have purchased from Ross Simmons. Thank you.

Date of experience: February 21, 2025
New Jersey
1 review
0 helpful votes
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Highway turquoise ring gold.
July 2, 2025

Ross Simon's pictures often are way larger than the actual item. The actual item was much smaller and a condensed version of pic. You should be writing size is below and the pic is not the actual size. Price doesn't matter as much if a consumer feels they are not getting what is advertised. And I didn't. For the second time

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 22, 2025
Barbara J. — Ross-Simons Rep
2 months ago

We understand it can be difficult to depict size online, so we do include the product dimensions in the Product Details section below all of the pictures, as well as include a photograph shown to scale on a model. Customer experience is important to us, and we will relay your concerns to our team. We regret we let you down and hope to better serve you in the future.

Missouri
1 review
0 helpful votes
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Defective product
July 2, 2025

I was really looking forward to receiving this bracelet. I couldn't get it clasped. A friend tried to help me but she couldn't get it done either. It gets caught up in itself and is difficult to straighten out.

Date of experience: June 22, 2025
Pennsylvania
1 review
0 helpful votes
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Toggle necklace
July 1, 2025

Necklace is beautiful and great price. Delivery was prompt and was well packaged. It is so easy to put on.

Date of experience: June 21, 2025
Ohio
1 review
0 helpful votes
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I will be returning it... It was for my daughter's birthday... can't be given

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 21, 2025
Barbara J. — Ross-Simons Rep
2 months ago

We regret that you were not pleased with the personalized necklace. The personalization of the necklace should be the name indicated on your order. If it is a different name, or if the script font makes it difficult to read, you may certainly return it for a refund, within 30-days of purchase. You may use our easy online return processing or call us directly at (800) 835-0919 and we will be happy to assist. Private message sent.

Illinois
1 review
0 helpful votes
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Nice bracelet too small
July 1, 2025

I had to return, the first bracelet I ever bought that did not fit. If I wanted the largersize I had to pay more money. I had to pay to return the bracelet. No return label issued. Due to the circumstances, I have no interest in doing business with this company in the future. Too bad it was a nice bracelet, but many more available from other vendors.

Date of experience: June 21, 2025