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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I had to return, the first bracelet I ever bought that did not fit. If I wanted the largersize I had to pay more money. I had to pay to return the bracelet. No return label issued. Due to the circumstances, I have no interest in doing business with this company in the future. Too bad it was a nice bracelet, but many more available from other vendors.
I bought this ring because it said it was pure sterling silver, but I've had it 2 weeks and the bottom of the band is starting to have black streaks on it.
As always, my Ross-Simons experience was excellent. Unfortunately, though, one of the pair of earrings that I'd ordered had a defect on the metal. However, Ross-Simons has responded immediately to replace the damaged earring with a perfect one. This is a gift for a birthday on June 30, and the Ross-Simons person who helped me is making every effort to send me the replacement in time for me to give this present to my cousin.
I love R&S but I spend too much here! I love everything and want it all.
Love R&S products but can only afford when they are on sale! I am retired on limited budget!
Ordering was easy, I was only browsing when I saw this gem, the size was perfect, and I truly love this ring!
Items were as described and received my package in a flash. Need to order more.
I had to return the ring because it was too small and not available in larger sizes. I was very disappointed-love the ring!
This is a stunning bracelet... I love the blue sapphire color with the sterling silver band. This makes a beautiful piece for a grand evening on the town.
I love this bracelet and am buying it for my niece. I've been looking at it for 3 months hoping the price would come down. I'm not waiting any longer. She has beautiful blue eyes and will match them perfectly.
Love the earrings! Perfect for me and exactly what I wanted for summer jewelry
Love the piece! Modern heart shape and delivery time was sooner than expected
Didn't realize purchasing estate pieces could mean they may be damaged and would need repairing. One of the earring posts was bent, and the other one has been replaced with yellow solder—the earrings are 18k WHITE gold. I earring is badly bent—not from shipping. Items should be carefully inspected before you buy and resell them to unsuspecting customers. Bad on you.
Have made many purchases from you, the price of one item was $8,200, so imagine my disappointment when I saw the poor quality of diamonds in my most recent purchase from R-S. The gold was nice, construction was wonderful, but the stones were milky white and unacceptable. Returned both pairs of earrings.
The earrings I received were so small one could barely see them. Very different from what was shown online!
The daisy ring is very pretty and my daughter really likes it😊
Great service, Beautiful pieces! I will surely shop R&S again.
Perfect experience from beginning to end. Very happy with my purchase.
This is one of several items I have bought from this company. Everything has been as described. This ring was no exception. The stones are clear and beautifully shaped, and the setting is perfect. I'm delighted with my purchase.
I could not determine how to change ring size. I could determine hoe to decide ring size but there was no option to add the correct ring size to my order. I have taken the ring to a local jeweler.
I depend on Ross Simon's for reasonable prices and quality products.
I love the Frenchie but the pin on the back does not enable the dog to lay flat or stay turned the correct way. The pin side is showing much of the time.
I ordered a Rolo Chain braclet from Ross Simon. The weight, length and size was woth probably $250 and they charged over $1000. They use to be trust worthy, but not anymore! DO NOT BUY from them!
We regret to hear about your disappointment with your bracelet and the value not meeting your expectations. We strive to ensure every piece combines quality craftsmanship and lasting value. We offer a 30-day return policy if not 100% satisfied with your purchase. For assistance, please call us at (800) 835-0919. We are always happy to assist. A member of our team is reaching out to you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
All of our Estate pieces are inspected before shipping, so we are surprised to learn of this issue. While our estate pieces are pre-owned, they are not sold in damaged condition. Our Estate Department takes great pride in the pieces we select and understand this was not the right piece for you. We offer 30-day returns on all of our pieces to make shopping from home easier. Private message sent.