On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Perfect experience from beginning to end. Very happy with my purchase.
This is one of several items I have bought from this company. Everything has been as described. This ring was no exception. The stones are clear and beautifully shaped, and the setting is perfect. I'm delighted with my purchase.
I could not determine how to change ring size. I could determine hoe to decide ring size but there was no option to add the correct ring size to my order. I have taken the ring to a local jeweler.
I depend on Ross Simon's for reasonable prices and quality products.
I love the Frenchie but the pin on the back does not enable the dog to lay flat or stay turned the correct way. The pin side is showing much of the time.
I ordered a Rolo Chain braclet from Ross Simon. The weight, length and size was woth probably $250 and they charged over $1000. They use to be trust worthy, but not anymore! DO NOT BUY from them!
Easy to purchase and a nice piece of jewelry I would highly recommend to family and friends
Jewelry is far too thin. I will be retuning the bracelet bc it broke within two days. It literally broke while I was helping my daughter put it on. No unusual wear and tear. This was a graduation gift and this is very disappointing. I have not contacted anyone yet but will.
My earrings are so beautiful and I have had a lot of compliments. Ordering was easy and I received them fast!
Perfect piece! Prompt shipping, carefully packaged, excellent customer support! Thank you :)
Bought amethyst ring for myself. Perfect size and beautiful amethyst ring, love it thank you
I brought two bracelets and one ring that I'm satisfied with
I was not satisfied with the product. I returned it and am waiting for my refund.
Beautiful bracelet. I wasn't sure of the size but it fits perfectly and I'd like to buy two more, only I can't find them at the same price.
I thought there were some good items to choose from. The site wouldn't allow me to filter down to exactly what I wanted. The item was as pictured but definitely looked larger than what I received and wasn't as nice as the picture made it look. There was space in the bracelet (throughout) that you couldn't really see in the picture.
I'm a fan, I love Ross-Simon, I bought 2 dangle pink pearl earring. And ear cuffs, and looking for more..
I have always been happy with the jewelry from Ross and Simons.
I have always been happy with my jewlery from Ross&simons. I only wish I could afford more. Its very good quality and workmanship.
Quickly timely delivery, neatly packaged, necklace looks awesome
Surprise gift from aunt in another state. Loved the earrings!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret to hear about your disappointment with your bracelet and the value not meeting your expectations. We strive to ensure every piece combines quality craftsmanship and lasting value. We offer a 30-day return policy if not 100% satisfied with your purchase. For assistance, please call us at (800) 835-0919. We are always happy to assist. A member of our team is reaching out to you.