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Ross-SimonsReviews 13,553

4.7

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,404
shipping
50
quality
12,021
This company responds to reviews on average within 2 days

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62,699 reviews

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Florida
1 review
0 helpful votes
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Perfect
June 29, 2025

Bought amethyst ring for myself. Perfect size and beautiful amethyst ring, love it thank you

Date of experience: June 19, 2025
Illinois
1 review
0 helpful votes
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I am very satisfied
June 29, 2025

I brought two bracelets and one ring that I'm satisfied with

Date of experience: June 19, 2025
Texas
1 review
0 helpful votes
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I returned it.
June 29, 2025

I was not satisfied with the product. I returned it and am waiting for my refund.

Date of experience: June 19, 2025
North Carolina
1 review
0 helpful votes
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Would like to buy another.
June 29, 2025

Beautiful bracelet. I wasn't sure of the size but it fits perfectly and I'd like to buy two more, only I can't find them at the same price.

Date of experience: June 19, 2025
Indiana
1 review
0 helpful votes
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Decent Experience
June 29, 2025

I thought there were some good items to choose from. The site wouldn't allow me to filter down to exactly what I wanted. The item was as pictured but definitely looked larger than what I received and wasn't as nice as the picture made it look. There was space in the bracelet (throughout) that you couldn't really see in the picture.

Date of experience: June 19, 2025
Texas
1 review
0 helpful votes
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Awesome
June 28, 2025
Updated review

I'm a fan, I love Ross-Simon, I bought 2 dangle pink pearl earring. And ear cuffs, and looking for more..

Date of experience: June 18, 2025

Awesome, Than you so much
June 18, 2025
Previous review

Awesome, Than you so much

Date of experience: June 8, 2025
Arizona
1 review
0 helpful votes
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Happy camper
June 28, 2025
Updated review

I have always been happy with the jewelry from Ross and Simons.

Date of experience: June 18, 2025

I have always been happy with my jewlery from Ross&simons
June 18, 2025
Previous review

I have always been happy with my jewlery from Ross&simons. I only wish I could afford more. Its very good quality and workmanship.

Date of experience: June 8, 2025
Illinois
1 review
0 helpful votes
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Satisfied
June 28, 2025

Quickly timely delivery, neatly packaged, necklace looks awesome

Date of experience: June 18, 2025
Illinois
1 review
0 helpful votes
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Loved gift
June 28, 2025

Surprise gift from aunt in another state. Loved the earrings!

Date of experience: June 18, 2025
Michigan
1 review
1 helpful vote
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Na
June 28, 2025

NA...;.('dndhshsjsjjshsjdkshshshsjdbbsvshshdhdhhshdhdhdhdbdhdhdhd

Date of experience: June 18, 2025
Tennessee
1 review
0 helpful votes
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Charms
June 28, 2025

Previously, I bought and received a paperclip style necklace with 3 flower charms. I then bought 2 additional charms, and this current order of 2 more charms. I love that each charms has a spring-ring clasp so I can mix and match the charms. I've purchased several items from Ross-Simons and have never had a year problems.

Date of experience: June 18, 2025
Texas
1 review
0 helpful votes
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I Love It!
June 28, 2025

Ordering was very easy! Customer service was top notch. The necklace I received exceeded my expectation! The quality was great and I can't wait to wear it on my upcoming vacation.

Date of experience: June 18, 2025
Indiana
1 review
0 helpful votes
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Beaded silver bracelet
June 28, 2025
Updated review

Cute, light weight bracelet, with ability to adjust length.

Date of experience: June 12, 2025

Easy online ordering
June 18, 2025
Previous review

Easy online ordering.

Date of experience: June 8, 2025
Illinois
1 review
0 helpful votes
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Bracelet lover
June 28, 2025
Updated review

Beautiful gold bead bracelet with a ruby stone. 7 inch fits me perfectly- enough room to handle constant everyday wearing, but snug enough not to catch easily. Is stretchable, which works well with multi layering bracelets!

Date of experience: June 18, 2025

Love the variety and different options for the various...
June 15, 2025
Previous review

Love the variety and different options for the various styles. Easy online site to use.

Date of experience: June 5, 2025
Kentucky
1 review
0 helpful votes
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LUV this company; for many years
June 28, 2025
Updated review

Top notch items. Huge selection. Quality Quality Quality!
Customer service cannot be beat.
Have probably dealt with them 30++ years. So far back I can't remember!

Date of experience: June 18, 2025

LOVE to scroll through!
June 18, 2025
Previous review

LOVE to scroll through! LOVE the clearance prices!

Date of experience: June 8, 2025
Illinois
1 review
0 helpful votes
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Layering Clasp Did Not Work
June 28, 2025
Updated review

The layering clasp end where a bracelet clasp would connect to a flat piece with a holes, had holes that were too small. The layering clasp end that had the ring to attach to a bracelet ring end had clasps that were way too small.that were too small. My bracelets were very small so the layering clasp seemed like it was cheaply made, too small and I was afraid to force anything for fear of bending, or breaking the layering clasp end pieces.

Date of experience: June 12, 2025

Easy to navigate
April 4, 2025
Previous review

Easy to navigate

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Cute bracelet
June 28, 2025

The bracelet itself is pretty, light and trendy, just wish they had more of a choice of sizes, I ordered a7" which just barely fit., I usually wear 7.5 ". The only other option was an 8" that would be way too big. They really need to start making 1/2 sizes for bracelets

Date of experience: June 18, 2025
California
1 review
1 helpful vote
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Do not like the quality of my purchase. Light and flimsy. And smaller than expected

Date of experience: June 18, 2025
Ohio
1 review
0 helpful votes
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Lovely Pendant
June 28, 2025
Updated review

This seahorse pendant is unique and very lovely. I intend to give this to my wife of 55 plus years for her birthday in July.

Date of experience: June 18, 2025

I have order other items from Ross-Simons and have...
June 18, 2025
Previous review

I have order other items from Ross-Simons and have been very pleased with the service and products. Thank you

Date of experience: June 8, 2025
Massachusetts
1 review
0 helpful votes
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Mother of Pearl Cardinal Pendant
June 28, 2025
Updated review

Beautiful, came just as described. The 20 inch length is perfect.

Date of experience: June 18, 2025

Miraculous medal bracelet
April 21, 2025
Previous review

Ease of shopping, great selection and reasonable prices!

Date of experience: April 17, 2025