On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The layering clasp end where a bracelet clasp would connect to a flat piece with a holes, had holes that were too small. The layering clasp end that had the ring to attach to a bracelet ring end had clasps that were way too small.that were too small. My bracelets were very small so the layering clasp seemed like it was cheaply made, too small and I was afraid to force anything for fear of bending, or breaking the layering clasp end pieces.
The bracelet itself is pretty, light and trendy, just wish they had more of a choice of sizes, I ordered a7" which just barely fit., I usually wear 7.5 ". The only other option was an 8" that would be way too big. They really need to start making 1/2 sizes for bracelets
This seahorse pendant is unique and very lovely. I intend to give this to my wife of 55 plus years for her birthday in July.
I have order other items from Ross-Simons and have been very pleased with the service and products. Thank you
Beautiful, came just as described. The 20 inch length is perfect.
Ease of shopping, great selection and reasonable prices!
This necklace was much smaller than the picture illustrated... luckily my wife likes the smaller cross... its was disappointing when I received it and it was tiny... I like shopping at ross Simons..
Fast delivery. Very beautiful pendant of a sunflower Great price
Ordered the sapphire magnetic bracelet and gemstone necklace. Both are beautiful and add a little color to my gold stack
Love both pieces
Bought a jade and sterling silver bracelet and earrings separately great quality I really like Ross Simmons. I have a few different pieces.
Love it love the quality of the the Green Jade
Amazing quality and very beautiful item. Love it! I bought it for my niece and she was amazed too!
My pearl arrive on time for me to wear at my event. The price was in my budget.
I purchased a sterling silver turquoise ring online. It arrived quickly and is a beautiful ring. I am very pleased, and will make future purchases.
Thin but sturdy and perfect for what I needed! Great purchase and arrived on time!
I am very pleased with the bracelet and ring I purchased. They are nicely made and beautiful!
Had a easy time buying online
Delivery was super fast
Item that arrived was exactly as the picture.
Easy to order and quick delivery, too. Just exactly what I wanted.
Website is easy to navigate and the prices are always great...
I ordered a bracelet and 2 days later BEFORE it had even shipped I got an email that it was on sale! Of course it was too late to cancel and reorder.
Love Ross Simon's quality and service. I have many pieces from them. Love to shop with them
This is such a gorgeous bracelet and more beautiful than I expected. I happened to order a larger size than I should have as there is a slight chance that it could slip off my wrist, but I didn't want to return it. So I now wear a slimmer bracelet with this one and I intertwine them together. Works beautifully.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.